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  • All HBS Web  (194)
    • News  (15)
    • Research  (153)
  • Faculty Publications  (58)

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  • All HBS Web  (194)
    • News  (15)
    • Research  (153)
  • Faculty Publications  (58)
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  • 05 Dec 2018
  • Research & Ideas

Why Managers Should Reveal Their Failures

not only believing the entrepreneur was deserving of success, but also feeling motivated to improve their own performance. How to share your faults The research puts more credence behind interpersonal emotion regulation—when one person... View Details
Keywords: by Dina Gerdeman
  • 23 Dec 2008
  • First Look

First Look: December 23, 2008

monetary incentive to join the company more quickly than originally planned. The case provides an opportunity to analyze negotiation strategy and the importance of emotional intelligence and effective interpersonal communication during a... View Details
Keywords: Martha Lagace
  • 13 Jun 2022
  • Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

verbal cues,” says Collins. “So, everyone, including extroverts, can use those cues strategically to signal that they're cognitively engaged.” Related reading from the Working Knowledge Archives Introverts: The Best Leaders for Proactive... View Details
Keywords: by Pamela Reynolds
  • 20 Sep 2010
  • Research & Ideas

Power Posing: Fake It Until You Make It

participants were randomly assigned to a high- or low-power pose group. No one was told what the study was about; instead, each participant believed it was related to the placement of ECG electrodes above and below his or her heart.... View Details
Keywords: by Julia Hanna
  • 13 Apr 2010
  • First Look

First Look: April 13

by changing tasks and greater interpersonal team diversity. Using detailed project—and individual-level data from an Indian software services firm, we find that the interaction of task change and intrapersonal diversity is View Details
Keywords: Martha Lagace
  • 25 Aug 2015
  • First Look

First Look Tuesday

mitigates information costs for buyers and sellers and thus facilitates transactions in the market for ideas. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=45527 Coactive Vicarious Learning: Towards a Relational... View Details
  • 03 Mar 2023
  • Research & Ideas

When Showing Know-How Backfires for Women Managers

managerial ranks and the links between tasks and performance, understanding gender differences in managers’ daily practices will have far-reaching consequences,” she says. “The task bind is a novel way to think about pervasive View Details
Keywords: by Kara Baskin; Retail; Consumer Products
  • 18 Jun 2020
  • Research & Ideas

What Is an "Essential" Purchase for a Low-Income Family?

the satire publication The Onion headlined, "Woman A Leading Authority On What Shouldn't Be In Poor People's Grocery Carts." This study's results could have implications for everything from social and economic policymaking to charitable donations and everyday... View Details
Keywords: by Rachel Layne
  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

interpersonal disclosure of intimate information increases attraction, cost transparency by a firm increases brand attraction, in turn boosting consumer purchase interest. This relationship persists even after controlling for perceptions... View Details
Keywords: Sean Silverthorne
  • 12 Apr 2022
  • Research & Ideas

Swiping Right: How Data Helped This Online Dating Site Make More Matches

consequences disproportionately felt by one group of users. McFowland urges developers to be mindful when rolling out features with interpersonal ramifications. “Platforms have tremendous power when to change behavior and to help lead to... View Details
Keywords: by Kara Baskin
  • 26 Oct 2021
  • Research & Ideas

What Companies Want Most in a CEO: A Good Listener

skills who can: actively listen to others; empathize genuinely with others’ experiences; persuade people to work toward a common goal; and communicate clearly—or, as Sadun puts it, “touch the chords of listeners.” Top executives who demonstrate this kind of View Details
Keywords: by Jay Fitzgerald
  • 28 Sep 2020
  • Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

identifies a specific recipe for receptiveness that leaders and others can follow to improve collaborations and interpersonal interactions in general. “Conversational receptiveness involves using language that signals a person is truly... View Details
Keywords: by Kristen Senz
  • 24 Jul 2018
  • First Look

New Research and Ideas, July 24, 2018

through word of mouth (WOM); whereas in another context (a cloud-based file storage service), customers who joined through WOM referrals tended to exhibit higher usage. Yet, examining how routes of adoption relate to specific types of... View Details
Keywords: Dina Gerdeman
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

possible.” Duncan brought experience with long space ights to help solve concerns related to the miners’ physical and psychological survival in their small quarters. NASA engineers played a crucial role in the design of the escape capsule... View Details
Keywords: by Amy C. Edmondson; Mining
  • 14 Feb 2012
  • First Look

First Look: February 14

dynamic groups, don't learn naturally. I outline the factors that prevent them from doing so, such as interpersonal fear, irrational beliefs about failure, groupthink, problematic power dynamics, and information hoarding. With Teaming,... View Details
Keywords: Carmen Nobel
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53537 in press Personality and Social Psychology Bulletin Advice Giving: A Subtle Pathway to Power By: Schaerer, M., L.P. Tost, L. Huang, F. Gino, and R.P. Larrick Abstract—We propose that View Details
Keywords: Sean Silverthorne
  • 11 Jan 2022
  • Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

verbally recognizing how employees feel, particularly when they are sad, upset, or angry, helps coworkers form a much deeper connection. The team’s paper, Emotional Acknowledgement: How Verbalizing Others’ Emotions Fosters Interpersonal... View Details
Keywords: by Pamela Reynolds
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

masks. We recently asked Harvard Business School professors whose research and expertise traverse topics related to remote work what advice they would offer managers and executives actively seeking to navigate these points of friction.... View Details
Keywords: by Kristen Senz
  • 10 Mar 2020
  • Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

organizational leaders rely on their own experiences and established success standards to form expectations for these workers, resulting in them feeling discouraged and unable to fit in. The paper, Relational Reconciliation: Socializing... View Details
Keywords: by Julia Hanna
  • 14 Mar 2022
  • Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

training in leadership and management skills, such as supply chain management, interpersonal communication, and strategic planning. Yet these skills are important for the well-being of doctors and their colleagues and can mean the... View Details
Keywords: by Michael Blanding; Health
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