Interpersonal Conflict - Publications - Faculty & Research

June 2018
Case

Candor at Clever

Clever, a high-growth EdTech company based in San Francisco, had grown quickly in market share and headcount. As with many high-growth companies, however, early employees (many of whom had never managed people before) had been given the opportunity to manage teams, and... View Details

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17 Oct 2011
Research & Ideas

How ‘Hybrid’ Nonprofits Can Stay on Mission

the number of active borrowers plummeted, and the profit margin dropped, too. "They basically had to deal with conflict that became intractable," Battilana says. Los Andes's launch in 1995 came three years after that of BancoSol's,... View Details

Keywords: by Carmen Nobel

21 May 2013
First Look

First Look: May 21

study at two UK-based banks, documents and analyzes the practices used by risk managers as they aim to gather and establish influence in their organizations. Specifically, we examine how influence-seeking risk managers (1) establish and maintain View Details

Keywords: Sean Silverthorne

29 Oct 2013
First Look

First Look: October 29

influence in their organizations. Specifically, we examine how influence-seeking risk managers (1) establish and maintain interpersonal connections with decision makers and how they (2) adopt, deploy, and reconfigure tools-practices that... View Details

Keywords: Sean Silverthorne

22 Mar 2011
First Look

First Look: March 22

and Creative Sparks: Enhancing Individual Creativity through Conflict and Integration Authors:E. Miron-Spektor, F. Gino, and L. Argote Publication:Enhancing Individual Creativity through Conflict and... View Details

Keywords: Sean Silverthorne

12 May 2009
First Look

First Look: May 12, 2009

Overly detailed contracts leave no room for spontaneous acts of kindness to create goodwill between parties; too-rigid contracts leave parties unable to respond to the unanticipated; and, strangely enough, incentives can end up being just plain insulting. View Details

Keywords: Martha Lagace

14 Feb 2012
First Look

First Look: February 14

dynamic groups, don't learn naturally. I outline the factors that prevent them from doing so, such as interpersonal fear, irrational beliefs about failure, groupthink, problematic power dynamics, and information hoarding. With Teaming,... View Details

Keywords: Carmen Nobel

22 Apr 2008
First Look

First Look: April 22, 2008

Business School Exercise 408-076 Gerson Lehrman Group (GLG) brought together decision makers in search of hard-to-find answers with specialized experts in nearly every imaginable field. Over time, GLG developed software to help minimize potential View Details

Keywords: Martha Lagace

31 Mar 2009
First Look

First Look: March 31, 2009

directors had conflicts of interest because they were involved with the CEO's non-Friendly business activities. In 2003, Blake filed a lawsuit against the CEO and the company. In 2006, Sardar Biglari, a hedge fund manager who had invested... View Details

Keywords: Martha Lagace

16 Apr 2013
First Look

First Look: April 16

profitable investment decisions. During the last ten years, Wall Street research has been battered by a series of shocks. As concerns over conflicts of interest mounted, the integrity of research output was questioned, leading to... View Details

Keywords: Sean Silverthorne

10 Sep 2007
Research & Ideas

High Note: Managing the Medici String Quartet

they would feel compelled to execute against. Q: Another aspect of collaboration that Robertson discusses in the case is interpersonal harmony. Why was it complicated to get along? A: In business we have the notion that we can create a... View Details

Keywords: by Martha Lagace; Music

23 Dec 2008
First Look

First Look: December 23, 2008

etc.) to implement the new strategy. Purchase the case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=109015 BMW's Project Switch (B): Importers vs. National Sales Companies Harvard Business School Supplement 509-024 BMW is faced... View Details

Keywords: Martha Lagace

15 Oct 2008
First Look

First Look: October 15, 2008

Accepting this position would be a move back into mainstream media but also a career shift from line positions to a corporate staff role. The case profiles Fili-Krushel's media experiences, and her use of interpersonal influence and... View Details

Keywords: Martha Lagace

21 Feb 2017
First Look

First Look at New Research: February 21

prosthetic implant purchase prices for primary total knee and hip arthroplasties across providers. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52299 2016 Envy at Work and in Organizations Envy and Interpersonal... View Details

Keywords: Carmen Nobel

09 Nov 2006
Research & Ideas

Andy Grove: A Biographer’s Tale

wreck would have been assembled. Now, Andy does have a special talent in getting people who don't like one another very much to work together. But that board was too far gone. The interpersonal conflict was... View Details

Keywords: by Sean Silverthorne; Computer

01 May 2007
First Look

First Look: May 1, 2007

property development. A family member, Raymond Cheng, had narrowed the list of potential markets to Singapore, Malaysia, Indonesia, and Vietnam. Notwithstanding a history of instability and conflict and substantial government control of... View Details

Keywords: Sean Silverthorne

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Candor at Clever

How ‘Hybrid’ Nonprofits Can Stay on Mission

First Look: May 21

First Look: October 29

First Look: March 22

First Look: May 12, 2009

First Look: February 14

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First Look: March 31, 2009

First Look: April 16

High Note: Managing the Medici String Quartet

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First Look: October 15, 2008

First Look at New Research: February 21

Andy Grove: A Biographer’s Tale

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