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  • Forthcoming
  • Article

It Takes Two to Untangle: Illuminating How and Why Some Workplace Relationships Adapt While Others Deteriorate After a Workplace Microaggression

By: Summer R. Jackson and Basima A. Tewfik
Although scholars largely assume that workplace microaggressions negatively impact the work relationship between the target and the perpetrator, relational deterioration is not the only observable relational outcome. Indeed, there are instances of relational... View Details
Keywords: Employees; Interpersonal Communication; Motivation and Incentives; Relationships; Conflict and Resolution
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  • 12 Apr 2004
  • Research & Ideas

Waking Up a Sleeping Company

I joined the company. The company's long history of success had led to a soft underbelly that manifested itself in a lack of discipline. The company was extremely values-centered, but its internal norms of consensus decision making, View Details
Keywords: by Bill George
  • 04 Mar 2014
  • First Look

First Look: March 4

Organizational Psychology and Organizational Behavior Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct By: Edmondson, Amy C., and Zhike Lei Abstract—Psychological safety describes people's... View Details
Keywords: Sean Silverthorne
  • August 2011 (Revised November 2012)
  • Case

Ramesh Patel at Aragon Entertainment Limited

By: Anthony J. Mayo and Joshua D. Margolis
Ramesh Patel, a high potential employee, was excited to be named to the company's New Horizons Board, a select team responsible for producing recommendations for new products or line extensions for Aragon Entertainment. Patel's co-worker and friend, Jeremy Gibson was... View Details
Keywords: Groups and Teams; Conflict and Resolution; Conflict Management; Interpersonal Communication; Spoken Communication; Communication Intention and Meaning; Jobs and Positions; Performance; Entertainment and Recreation Industry
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  • 16 Oct 2007
  • First Look

First Look: October 16, 2007

schedules a meeting with three of his reports, whose interpersonal conflicts with one another are causing his business development function to falter. He struggles to know how to handle these View Details
Keywords: Sean Silverthorne
  • 15 Jan 2019
  • First Look

New Research and Ideas, January 15, 2019

Human Decision Processes Seeker Beware: The Interpersonal Costs of Ignoring Advice By: Blunden, Hayley, Jennifer M. Logg, Alison Wood Brooks, Leslie John, and Francesca Gino Abstract—Prior advice research has focused on understanding when... View Details
Keywords: Dina Gerdeman
  • 10 Sep 2024
  • Blog Post

Leading with Creative Problem Solving: Ron Kurtz (MBA 1967)

journey has not always been easy and positive, no career journey is. I’ve learned I prefer to stay away from workplace politics, a discovery that has impacted the choices I’ve made and paths I’ve taken. Likewise, when there have been View Details
Keywords: All Industries
  • 10 Sep 2024
  • Blog Post

Leading with Creative Problem Solving: Ron Kurtz (MBA 1967)

taken. Likewise, when there have been interpersonal conflicts with colleagues I’ve had to work closely with, I’ve found ways to pursue different opportunities. Just as it is important to pursue what excites... View Details
  • 23 Dec 2014
  • First Look

First Look: December 23

consequences of a range of alternative policies. Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/15-045_4e9f7d2d-24c3-4d8c-8843-1eb9016bc016.pdf December 2014 Negotiations in Times of Conflict Better Deals Through Level... View Details
Keywords: Carmen Nobel
  • 18 Apr 2018
  • First Look

First Look at New Research and Ideas, April 18, 2018

appears to owe more to management fads than to serious underperformance. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54369 Seeker Beware: The Interpersonal Costs of Ignoring Advice By: Blunden, Hayley, Jennifer M.... View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Value Judgments: Business Ethics Across Borders

from different points of cultural reference, they learn to anticipate and deal with the kinds of value conflicts they are likely to face as global managers. Paine points out that students taking her course also develop a business... View Details
Keywords: by Judith A. Ross
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

Networks Published: September 14, 2009 Many business leaders are mystified about how to reach potential customers on social networks such as Facebook. Professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics... View Details
Keywords: by Sean Silverthorne
  • Web

Leadership Execution and Action Planning (LEAP) - Course Catalog

objectives: To enable students to get things done successfully. To understand the risks, trade-offs, and constraints leaders face when tasked with achieving results under conditions where they have limited skills, time, and resources available. To develop the... View Details
  • 22 Mar 2011
  • First Look

First Look: March 22

and Creative Sparks: Enhancing Individual Creativity through Conflict and Integration Authors:E. Miron-Spektor, F. Gino, and L. Argote Publication:Enhancing Individual Creativity through Conflict and... View Details
Keywords: Sean Silverthorne
  • 17 Oct 2011
  • Research & Ideas

How ‘Hybrid’ Nonprofits Can Stay on Mission

the number of active borrowers plummeted, and the profit margin dropped, too. "They basically had to deal with conflict that became intractable," Battilana says. Los Andes's launch in 1995 came three years after that of BancoSol's,... View Details
Keywords: by Carmen Nobel
  • Web

Power and Influence for Positive Impact - Course Catalog

power abuses that threaten our freedoms and well-being. Course overview: Designed for individuals at any stage of their career, this course is meant to debunk our fallacies about power and explore the fundamentals of power in View Details
  • June 2018
  • Case

Candor at Clever

By: Ethan Bernstein and Om Lala
Clever, a high-growth EdTech company based in San Francisco, had grown quickly in market share and headcount. As with many high-growth companies, however, early employees (many of whom had never managed people before) had been given the opportunity to manage teams, and... View Details
Keywords: Performance Feedback; Talent Development And Retention; Talent Management; Feedback; Difficult Conversations; Radical Candor; Scaling Start-ups; Scaling And Growth; Developing Effective Managers; Effective Managers; First-time Managers; Kim Scott; Clever; Bay Area; Silicon Valley; Interpersonal Communication; Talent and Talent Management; Human Resources; Leadership Development; Management Practices and Processes; Management Skills; Management Style; Organizations; Organizational Culture; Performance Evaluation; Conflict and Resolution; Technology Industry; Education Industry; San Francisco; United States
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  • 22 Sep 2009
  • First Look

First Look: September 22

in investment, changed tax evasion behavior, or changes in stock prices associated (or contemporaneous) with JGTRRA. Download the paper from SSRN ($5): http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1000680 Geography, Poverty and View Details
Keywords: Martha Lagace
  • 29 Oct 2013
  • First Look

First Look: October 29

influence in their organizations. Specifically, we examine how influence-seeking risk managers (1) establish and maintain interpersonal connections with decision makers and how they (2) adopt, deploy, and reconfigure tools-practices that... View Details
Keywords: Sean Silverthorne
  • 16 Apr 2013
  • First Look

First Look: April 16

profitable investment decisions. During the last ten years, Wall Street research has been battered by a series of shocks. As concerns over conflicts of interest mounted, the integrity of research output was questioned, leading to... View Details
Keywords: Sean Silverthorne