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  • All HBS Web  (757)
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    • Research  (480)
    • Multimedia  (7)
  • Faculty Publications  (214)
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  • February 1995 (Revised September 1995)
  • Case

The Bourland Companies

By: William J. Poorvu and John H. Vogel Jr.
Michael Bourland, the president of the Bourland Companies, needs to refinance two properties, an office building in southern New Hampshire and a retail property in Massachusetts. He is considering three alternatives: a renewal of a bank mini-perm, a 15-year mortgage... View Details
Keywords: Capital Markets; Property; Mortgages; Family Business; Financial Management; Family Ownership; Real Estate Industry; Massachusetts; North and Central America
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Poorvu, William J., and John H. Vogel Jr. "The Bourland Companies." Harvard Business School Case 395-151, February 1995. (Revised September 1995.)

    regulating — and competing with — decentralized software platforms

    New platforms reinvent traditional markets as varied as transport, short-term accomodations, and media.  (Consider Uber, Airbnb, and YouTube.)  With new business models come new questions of regulation which Edelman and coauthor Damien Geradin assess in View Details
    • Article

    Sustainability in Financial Services Is Not About Being Green

    By: Robert G. Eccles and George Serafeim
    Keywords: Sustainability; Financial Services; Banks; Insurance Companies; Risk; Risk Management; Insurance; Accounting; Banks and Banking; Financial Services Industry
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    Eccles, Robert G., and George Serafeim. "Sustainability in Financial Services Is Not About Being Green." Harvard Business Review Blogs (May 15, 2013).
    • 14 Nov 2024
    • News

    How the Insurance Industry Can Weather the Storms

    Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Liberty Mutual CEO Tim Sweeney (MBA 1991) says that 2012 was the year that climate change started really showing up on the balance sheet. “This is a horrible... View Details
    • Forthcoming
    • Article

    Institutional Corporate Bond Pricing

    By: Ishita Sen, Lorenzo Bretscher, Lukas Schmid and Varun Sharma
    We propose an equilibrium corporate bond pricing model that accommodates the heterogeneity in institutional investors' preferences and mandates in an empirically tractable way. Our model, estimated on rich holdings data, quantifies investors' preferences and demand... View Details
    Keywords: Corporate Bonds; Demand Systems; Insurance Companies; Mutual Funds; Liquidity; Bonds; Price; Investment Funds
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    Sen, Ishita, Lorenzo Bretscher, Lukas Schmid, and Varun Sharma. "Institutional Corporate Bond Pricing." Review of Financial Studies (forthcoming).
    • October 2006 (Revised January 2008)
    • Case

    Allianz AG: Becoming a European Company

    By: Jay W. Lorsch and Alexis Chernak
    Focuses on the decision made by leadership at Allianz AG, the German insurance and financial services company, to complete a cross-border merger with the Italian insurance and financial services company, RAS. Allianz, however, could not complete the cross-border merger... View Details
    Keywords: Mergers and Acquisitions; Business Organization; Decision Choices and Conditions; Cross-Cultural and Cross-Border Issues; Governing and Advisory Boards; Laws and Statutes; European Union; Germany; Italy
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    Lorsch, Jay W., and Alexis Chernak. "Allianz AG: Becoming a European Company." Harvard Business School Case 407-049, October 2006. (Revised January 2008.)
    • Article

    Efficiencies and Regulatory Shortcuts: How Should We Regulate Companies like Airbnb and Uber?

    By: Benjamin Edelman and Damien Geradin
    New software platforms use modern information technology, including full-featured web sites and mobile apps, to allow service providers and consumers to transact with relative ease and increased trust. These platforms provide notable benefits including reducing... View Details
    Keywords: Platforms; Regulation; Sharing Economy; Uber; Airbnb; Universal Service; Insurance; Market Platforms; Service Delivery; Software; Service Industry
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    Edelman, Benjamin, and Damien Geradin. "Efficiencies and Regulatory Shortcuts: How Should We Regulate Companies like Airbnb and Uber?" Stanford Technology Law Review 19, no. 2 (2016): 293–328.
    • August 1984 (Revised March 1994)
    • Case

    The Toro Company S'no Risk Program

    By: David E. Bell
    Toro introduced a promotion in which purchasers of their snowthrower would receive a refund if the next winter brought only modest snowfall. The principal focus of the class is to understand what the risk implications are for the customer and for the company. May be... View Details
    Keywords: Risk and Uncertainty; Customers; Insurance
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    Bell, David E. "The Toro Company S'no Risk Program." Harvard Business School Case 185-017, August 1984. (Revised March 1994.)
    • 24 Jan 2012
    • News

    Helping Companies do the Right Thing

    • September 2018 (Revised August 2019)
    • Case

    The Progressive Corporation, 2018

    By: John R. Wells and Benjamin Weinstock
    In early 2019, The Progressive Corporation (Progressive), the USA’s third-largest auto insurance writer, reported earned premiums were up 20% in 2018 compared to the previous year, and net income was up 64%. Direct sales of personal auto policies rose 21%, while agent... View Details
    Keywords: Insurance Companies; Strategic Analysis; Strategic Decisions; Customer Acquisition; Customer Experience; Customer Lifetime Value; Policy Implementation; Competitors; Auto Insurance; Vehicle; Progressive; Allstate; State Farm; GEICO; Implementation; Insurance; Customer Value and Value Chain; Growth Management; Competitive Strategy; Insurance Industry
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    Wells, John R., and Benjamin Weinstock. "The Progressive Corporation, 2019." Harvard Business School Case 719-413, September 2018. (Revised August 2019.)
    • 2016
    • Teaching Note

    Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired

    By: Rosabeth M. Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone
    Teaching note for case 314029. Following a successful military career as an Army Nurse, achieving rank as Major General, becoming the first female Acting Surgeon General of the Army, and the 22nd Chief of the Army Nurse Corps, Pollock developed a vested interest in... View Details
    Keywords: Health Care; Health Care Education; Insurance Companies; Military; Leadership Skills; Health Care and Treatment; Education; Insurance; Business Startups; Information Technology; Applications and Software; Change Management; Health Industry; Information Technology Industry
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    Kanter, Rosabeth M., Tessa Natanay Hamilton, and Ai-Ling Jamila Malone. "Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired." Harvard Business Publishing Teaching Note 316-036, 2016. (Harvard Advanced Leadership Initiative.)
    • 28 Apr 2021
    • News

    Liberty Mutual Insurance Elects George Serafeim of Harvard Business School to the Company's Board of Directors

    • December 2024
    • Case

    Blue Cross Blue Shield of Michigan (BCBSM): The AI Journey

    By: Shikhar Ghosh
    In early 2024, Bill Fandrich, Executive VP and CIO of Blue Cross Blue Shield of Michigan (BCBSM), faced a critical decision about AI adoption within the organization. Fandrich had championed AI implementation at BCBSM. After successfully developing three AI... View Details
    Keywords: Blue Cross; Automation; Generative Ai; Health Insurance; Insurance Companies; Innovation; IT Strategy; Organizational Transformations; Technology; Non-profit; AI and Machine Learning; Health; Digital Strategy; Digital Transformation; Leadership; Technology Adoption; Job Cuts and Outsourcing; Innovation Strategy; Insurance Industry; Insurance Industry; Michigan
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    Ghosh, Shikhar. "Blue Cross Blue Shield of Michigan (BCBSM): The AI Journey." Harvard Business School Case 825-082, December 2024.
    • 05 Dec 2022
    • Research & Ideas

    5 Companies Where Employees Move Up the Ladder Fast

    Companies vying to fill entry-level roles should take a page from AT&T and American Express and offer aggressive advancement opportunities to workers without college degrees to help expand the talent pool, says a new report. According... View Details
    Keywords: by Pamela Reynolds
    • Spring 2011
    • Article

    CSR as Reputation Insurance: Primum Non Nocere

    By: Dylan B. Minor and John Morgan
    We provide a theoretical framework showing how CSR activities can insure a firm against lost reputation in the face of adverse events. We offer evidence for this linkage through a case study and a multi-year analysis of stock price responses for S&P 500 companies... View Details
    Keywords: Corporate Social Responsibility; Insurance; Risk Management; Marketing Strategy; Corporate Social Responsibility and Impact; Reputation
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    Minor, Dylan B., and John Morgan. "CSR as Reputation Insurance: Primum Non Nocere." California Management Review 53, no. 3 (Spring 2011): 40–59.
    • 12 Jan 2015
    • Research & Ideas

    Regulators Ease Up on Companies Generating Political Benefits

    We all know how political influence works: company X donates money to politician Y, and then that pol leans on regulator Z to go easy on his new best friend. In economic parlance, that circle of back-scratching is known as... View Details
    Keywords: by Michael Blanding
    • 17 Jun 2016
    • Op-Ed

    Companies Need to Start Marketing Security to Customers

    regular inspections can help. Third party testing companies can insure that industry standards are met. Safety innovation needed But most companies do not innovate around... View Details
    Keywords: by John A. Quelch; Entertainment & Recreation
    • 01 Oct 2001
    • Research & Ideas

    How To Make Restructuring Work for Your Company

    Taken together, they suggest there are three critical hurdles or challenges that management faces in any restructuring program: 1. Design. What type of restructuring is appropriate for dealing with the specific challenge, problem, or opportunity that the View Details
    Keywords: by Stuart C. Gilson
    • October 26, 2022
    • Article

    Climate Risk Is Growing. Is Your Company Prepared?

    By: John D. Macomber
    Most people don’t have a strategy for how to handle the worsening perils of flooding, wildfires and extreme heat. They should adopt a four-step process for protecting their property, whether it be a home or a business. First, they should prioritize how important... View Details
    Keywords: Climate Risk; Climate Change; Risk Management; Crisis Management; Insurance
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    Macomber, John D. "Climate Risk Is Growing. Is Your Company Prepared?" Harvard Business Review Digital Articles (October 26, 2022).
    • 09 Sep 2014
    • News

    If Your Kids Get Free Health Care, You’re More Likely to Start a Company

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