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- Faculty Publications (42)
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- All HBS Web (178)
- Faculty Publications (42)
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
customer order, or processing the same type of paycheck or benefit claim across multiple companies. But benchmarking is not informative when it is used to compare fundamentally different processes or products. For example, knowing that a... View Details
- 15 Dec 2023
- News
Exploring Business Opportunities in Africa; Alumni Grapple with Plastic Waste Problem
mission. They bring energy, ideas, they’re hungry for growth, they’re eager and passionate and give you their best.” The downsides, say panelists, include a lack of infrastructure in financing, low debt availability for small and medium sized businesses, high energy... View Details
Keywords: Margie Kelley
- 31 Jul 2018
- First Look
New Research and Ideas, July 31, 2018
largest insurance program. To meet this target, the government will rely on technology to effectively scale services, monitor quality, and ensure accountability. While India has seen great strides in informational technology development... View Details
Keywords: Dina Gerdeman
- 04 Dec 2012
- First Look
First Look: December 4
resulting endogenous scarcity of informed investors exacerbates primary market collapses in bad times. Inefficiency arises because informed investors are a public good from the... View Details
Keywords: Carmen Nobel
- 31 Oct 2011
- Research & Ideas
The Most Powerful Workplace Motivator
annual salary offer of $115,000 is unfair on its own. They might be perfectly happy with that salary if it weren't for the information that it's below average." And it's not just a matter of money. In several studies of social comparison... View Details
Keywords: by Carmen Nobel
- 02 May 2022
- What Do You Think?
Can the Case Method Survive Another Hundred Years?
The primary pedagogical rap on it is that it is an inefficient way to teach some things. This is particularly true, the argument goes, if concepts or quantitative techniques are the subject of the day. Why not instead employ an expert to... View Details
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
Some of these barriers are related to inefficiencies in the domestic business environment, for example those captured in the World Bank's Logistical Performance Index (Arvis et al., 2010). Others are related to market access abroad, for... View Details
Keywords: by Christian Ketels
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
executive compensation. Yet while laws, regulations, and policies have a clear role to play here, they are a relatively expensive and inefficient way for a society to promote responsible conduct and trustworthy business leadership. In the... View Details
- 12 Oct 1999
- Research & Ideas
Porter’s Perspective: Competing in the Global Economy
matter? A: Absolutely. It's a very interesting paradox. In a global economy where it's easy to move goods and information around the world, these things become givens available to any enterprise. As a result, they are no longer a source... View Details
Keywords: Re: Michael E. Porter
- 30 Aug 2004
- Research & Ideas
Real Estate: The Most Imperfect Asset
brought greater transparency and more discipline and efficiency to an undisciplined, inefficient market. Unfortunately, there's no doubt that more and better information means it will be harder to be the... View Details
- 22 Feb 2022
- News
New Urban Order
progress nationwide is slow. A 2019 US Energy Information Administration report indicated that just over 100,000 of the estimated 6 million commercial buildings in the United States had achieved LEED certification. “Vast potential remains... View Details
Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services
- 19 Nov 2001
- Research & Ideas
Wrapping Your Alliances In a World Wide Web
product information standards makes the current aggregation and dissemination of such content an expensive and inefficient proposition—an effort duplicated by each distributor in the channel. This problem is... View Details
Keywords: by Andrew McAfee
- 01 Sep 2009
- News
Faculty Books
Government and Markets: Toward a New Theory of Regulation edited by Edward J. Balleisen and David A. Moss (Cambridge University Press) After years of emphasis on governmental inefficiency and the need for deregulation, interest is growing... View Details
- 01 Mar 2006
- News
Using IT to Heal U.S. Health Care
BRAILER: Aiming to give every American an electronic health-care record by 2014. American health-care providers may use the best technology in the world, but when it comes to patient records, the system is an inefficient maze responsible... View Details
- 01 Jun 2001
- News
Virtual Plant Tours and Beer Game Dysfunction
share computer-generated results of the chaos and inefficiencies produced by inadequate information. “The level of dysfunction in such a simple supply chain is extraordinary,” says Assistant Professor Andrew McAfee. “If you just tell... View Details
- 01 Apr 2008
- News
“Let Us Now Praise Famous Women”
precomputer times: on 8x5-inch alphabetized cards, one per alum, filling buckets set in five-foot-long deep trays placed on four revolving shelves, like cars on a very wide, miniature (about 4 ½ feet tall), electrically operated Ferris wheel. This contraption was... View Details
- 01 Mar 2012
- News
Cracks in the Foundation
foundation, the survey sought to gauge the impact of 17 specific macro- and microeconomic factors. Of greatest concern to alumni were dysfunction in America's political system, the complex tax code, a failing K-12 education system, an View Details
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
Your patient health care data is most likely scattered throughout the medical universe, in everything from notes scribbled by various doctors to test results resting in far-flung computer systems. So when medical professionals need to pull that View Details
- 01 May 2006
- Research & Ideas
What Companies Lose from Forced Disclosure
argue that this compensation information should be treated as a trade secret. Q: How can regulated public disclosure of performance measures generate inefficiencies in firms' employment contracts? A: An... View Details
- 01 Mar 2025
- News
On The Case: The Base Factor
In her research as a marketing modeler, Professor Eva Ascarza focuses on understanding customers—and predicting, in particular, who will be a good one and how best to retain them. Without customers, obviously, there is no business. That could also be the tagline for... View Details
Keywords: Jen McFarland Flint