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  • October 1990 (Revised March 1993)
  • Background Note

Note on Cable Television Regulation

By: Willis M. Emmons III
Examines the evolution of the U.S. cable television industry since its inception in the early 1950s. Particular emphasis is given to the roles played by technology, consumer demand, and regulation at both the local and federal level. Designed to facilitate a conceptual... View Details
Keywords: Information Technology; Demand and Consumers; Government Legislation; Business Growth and Maturation; Monopoly; Television Entertainment; Telecommunications Industry; Media and Broadcasting Industry
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  • May 2020
  • Case

Trust Merchant Bank

By: Ramon Casadesus-Masanell, Pippa Tubman Armerding, Dilyana Karadzhova Botha and Salim Dewji
Trust Merchant Bank (TMB), a leading bank in the Democratic Republic of Congo (DRC), needs to decide whether to enter the soon-to-be-liberalized insurance industry. Since its founding in 2004, TMB has played a pivotal role in reshaping the DRC banking landscape by... View Details
Keywords: Retail Banking; Financial Services; Financial Inclusion; Turnaround; Fintech; Banks and Banking; Financial Condition; Insurance; Corporate Strategy; Expansion; Business Model; Family Business; Entrepreneurship; Information Technology; Monopoly; Banking Industry; Insurance Industry; Africa; Congo, Democratic Republic of the
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  • 05 Jun 2019
  • Research & Ideas

If Your Customers Don't Care What You Charge, What Should You Charge?

market power dynamics, MacKay says. Market power, which is sometimes referred to as monopoly power, refers to the ability of a firm to charge a price above the level that would prevail under normal competition. The researchers argue that... View Details
Keywords: by Kristen Senz; Energy
  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

more important than when information is monopolized by the government. If not constrained, government’s monopoly control of information, combined with its incentives to shape support for its policies, may at... View Details
Keywords: Dina Gerdeman
  • 25 Nov 2014
  • First Look

First Look: November 25

concerning whether patents are a creative or a destructive influence on the process of technological development. In this paper I examine the basic patent tradeoff between incentives and monopoly distortions in light of recent... View Details
Keywords: Carmen Nobel
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

just a US phenomenon. The proportion of jobs devoted to services has shown gains in both more and less developed economies for decades. We found that the US does not have a monopoly on great service leaders or best practices in service... View Details
Keywords: by Jim Aisner; Retail
  • 04 Mar 2014
  • First Look

First Look: March 4

total consumer traffic for higher revenues derived by exposing consumers to unsolicited products (e.g., advertising). We show that competition between platforms leads to lower equilibrium levels of search diversion relative to a monopoly... View Details
Keywords: Sean Silverthorne
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

industries. Extreme Teaming provides new insights into the world of complex, cross-industry projects and the ways they must be managed. The authors analyze contemporary cases that expose the complex demands of cross-boundary collaboration on management and View Details
Keywords: by Sean Silverthorne
  • 13 Dec 2011
  • First Look

First Look: Dec. 13

against foreign monopolies and cartels. In the article we examine how the Norwegian authorities interacted with international cartels and trusts in seven different cases in the interwar period. The study shows that although there was a... View Details
Keywords: Sean Silverthorne
  • 15 May 2012
  • First Look

First Look: May 15

people, and activities across numerous self-governing enterprises in ways that are advantageous for the group as well as for the designer's own firm or community. Download the paper: http://www.hbs.edu/research/pdf/12-100.pdf Platform Competition under Asymmetric View Details
Keywords: Carmen Nobel
  • 23 Jun 2003
  • Research & Ideas

Historically Speaking: A Roundtable at HBS

peripheral products. I wanted to explain in some detail how this happened. Nancy Koehn: Reading Al's work, I was struck by the implications of technological change for the demand side of the economy. As a historian watching the View Details
Keywords: by Jim Aisner
  • 08 Oct 2013
  • First Look

First Look: October 8

chief executive officers (CEOs). Diversity in business is mentioned, along with self-awareness, the acceptance of feedback, and style differences among corporate leaders. Publisher's link: http://hbr.org/2013/10/how-should-your-leaders-behave/ar/1 August 2013 The... View Details
Keywords: Sean Silverthorne
  • 06 Apr 2016
  • Research & Ideas

Should Entrepreneurs Pitch Products or Ideas for Products?

idea because the monopoly surplus is higher than that from a duopoly,” Luo explains. This intuition was originally developed by her colleagues Dennis Yao at Harvard Business School and Jim Anton from Duke University. “This threat is more... View Details
Keywords: by Carmen Nobel; Motion Pictures & Video; Entertainment & Recreation; Banking
  • 01 Dec 2015
  • News

Golden State of Mind

other circumstances do you pay the most but get the least?” he asks, referencing California’s high tax rate and overloaded public services. “Any HBS student would tell you that’s a monopoly supplier. If we had six states, each would try... View Details
Keywords: Julia Hanna
  • 07 Sep 2021
  • News

Skydeck Voices: For My Next Act

about how do you get a monopoly to behave in a manner that treats its customers with respect, that drives efficiency and innovation as it would if it was competing for its business and for its life. If you'd asked me would I want to do... View Details
  • 01 Dec 2020
  • News

The Camel and the Unicorn

become even more popular as the COVID-19 pandemic has made both the Valley’s products and its real estate prices seem ever more impractical. But if those dire predictions come true, it might not be because of inflated valuations. It could be because Silicon Valley has... View Details
  • 18 Feb 2009
  • First Look

First Look: February 18, 2009

amount of waste generated to improve the efficiency of the by-product process. In addition to the managerial implications, this analysis can inform policy as we show that increasing disposal cost decreases the size of the primary market... View Details
Keywords: Martha Lagace
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

  Working PapersHow Firms Respond to Being Rated (revised) Authors:Aaron K. Chatterji and Michael W. Toffel Abstract While many rating systems seek to help buyers overcome information asymmetries when making purchasing decisions, we... View Details
Keywords: Martha Lagace
  • 21 Jun 2011
  • First Look

First Look: June 21

process by getting in the way of Schumpeter's "creative destruction." Read the journal: http://symposium.cshlp.org/content/74 Too Big to Live: Why We Must Stamp Out State Monopoly Capitalism Authors: Niall Ferguson Publication:... View Details
Keywords: Sean Silverthorne
  • 26 Apr 2011
  • Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

work together to create all aspects of the urban environment. Also necessary are new systems and processes for helping cities operate efficiently and effectively, including the use of new information and communication technologies already... View Details
Keywords: by Staff; Energy; Utilities