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- All HBS Web
(17,947)
- People (16)
- News (4,435)
- Research (8,855)
- Events (88)
- Multimedia (83)
- Faculty Publications (7,306)
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- May 1999 (Revised July 1999)
- Background Note
Global Friction Among Information Infrastructures
By: George C. Lodge and Cate Reavis
Examines the conflicts in international communications that result from changing technologies and divergent country policies toward developing infrastructures. Examines a number of different national information infrastructures (NIIs). Points of friction, such as... View Details
Keywords: Conflict Management; Infrastructure; Communication Technology; Cross-Cultural and Cross-Border Issues
Lodge, George C., and Cate Reavis. "Global Friction Among Information Infrastructures." Harvard Business School Background Note 799-152, May 1999. (Revised July 1999.)
- October 1992 (Revised February 1996)
- Exercise
Exercises on the Value of Information
Consists of five exercises. Using simplified decision problems, the exercises illustrate how to value perfect information in decisions under uncertainty. View Details
"Exercises on the Value of Information." Harvard Business School Exercise 893-006, October 1992. (Revised February 1996.)
- January 1995 (Revised November 1996)
- Case
Avalon Information Services, Inc.
By: Lynn S. Paine and Wilda White
The Privacy Review Committee of Avalon Information Services must decide how to deal with concerns voiced by its retail supermarket customers about the privacy of consumer data collected through Avalon's point-of-sale data collection program. One customer is proposing... View Details
Keywords: Mission and Purpose; Safety; Demand and Consumers; Rights; Analytics and Data Science; Information Technology; Ethics; Information Industry
Paine, Lynn S., and Wilda White. "Avalon Information Services, Inc." Harvard Business School Case 395-036, January 1995. (Revised November 1996.)
- June 2024
- Article
Information Spillovers in Experience Goods Competition
By: Zhuoqiong Charlie Chen, Christopher Stanton and Catherine Thomas
When experience goods compete, consuming one product can be informative about value for similar untried products. We study a two-period model of duopoly competition in markets that have this feature and where firms can price discriminate between consumers based on... View Details
Chen, Zhuoqiong Charlie, Christopher Stanton, and Catherine Thomas. "Information Spillovers in Experience Goods Competition." Management Science 70, no. 6 (June 2024): 3923–3950.
- 19 Dec 2013
- Working Paper Summaries
Innovating Without Information Constraints: Organizations, Communities, and Innovation When Information Costs Approach Zero
- fall 1992
- Article
Information Politics
By: Robert G. Eccles Jr., Thomas H. Davenport and Laurence Prusak
Keywords: Information
Eccles, Robert G., Jr., Thomas H. Davenport, and Laurence Prusak. "Information Politics." MIT Sloan Management Review 34, no. 1 (fall 1992): 53–65.
- June 1976 (Revised February 1979)
- Case
Information Bank
Star, Steven H., and Nancy J. Davis. "Information Bank." Harvard Business School Case 576-257, June 1976. (Revised February 1979.)
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
As the information economy emerges and technology transforms "business-as-usual," senior-level executives need to understand the "big picture" of how IT impacts their entire organization—from top to bottom. The HBS... View Details
Keywords: by Staff
- 1992
- Book
The Information Mosaic
By: W. J. Bruns Jr. and S. M. McKinnon
Keywords: Information
Bruns, W. J., Jr., and S. M. McKinnon. The Information Mosaic. Boston, MA: Harvard Business School Press, 1992.
- January 1989
- Background Note
Managing Information Technology: Organization and Leadership
By: James I. Cash Jr. and Thomas H. Davenport
Describes the organizational components of the typical IT organization in a large corporation. Points out common problems and issues for each component of the organization. Also addresses the leadership issues for the IT function, and focuses specifically on the Chief... View Details
Keywords: Information Management; Organizational Design; Leadership; Managerial Roles; Information Technology; Problems and Challenges; Information Technology Industry
Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: Organization and Leadership." Harvard Business School Background Note 189-133, January 1989.
- January 2008 (Revised January 2010)
- Background Note
Finding Information for Industry Analysis
By: Jan W. Rivkin and Ann Cullen
This note provides detailed instructions on finding resources for conducting industry analysis, with a special focus on resources available at Harvard Business School. It allows students to transition from doing a Five Forces analysis on the basis of a case, where all... View Details
Rivkin, Jan W., and Ann Cullen. "Finding Information for Industry Analysis." Harvard Business School Background Note 708-481, January 2008. (Revised January 2010.)
- 2021
- Working Paper
Information Avoidance and Image Concerns
By: Christine L. Exley and Judd B. Kessler
A rich literature finds that individuals avoid information, even information that is instrumental to their choices. A common hypothesis posits that individuals strategically avoid information to hold particular beliefs or to take certain actions--such as behaving... View Details
Exley, Christine L., and Judd B. Kessler. "Information Avoidance and Image Concerns." Harvard Business School Working Paper, No. 21-080, January 2021.
- August 2013 (Revised August 2014)
- Technical Note
Health Information Exchanges
By: Regina E. Herzlinger and Kyle Bertke
Companion background note to AxSys. View Details
- July 1988 (Revised October 1989)
- Case
Bachman Information Systems
Konsynski, Benn R. "Bachman Information Systems." Harvard Business School Case 189-027, July 1988. (Revised October 1989.)
- 08 Dec 2010
- Working Paper Summaries
Decoding Inside Information
- October 2018
- Article
The Operational Value of Social Media Information
By: Ruomeng Cui, Santiago Gallino, Antonio Moreno and Dennis J. Zhang
While the value of using social media information has been established in multiple business contexts, the field of operations and supply chain management have not yet explored the possibilities it offers in improving firms' operational decisions. This study attempts to... View Details
Cui, Ruomeng, Santiago Gallino, Antonio Moreno, and Dennis J. Zhang. "The Operational Value of Social Media Information." Special Issue on Big Data in Supply Chain Management. Production and Operations Management 27, no. 10 (October 2018): 1749–1774.
- September 1998 (Revised May 2011)
- Background Note
Note on Private Equity Information Sources
By: Josh Lerner and Ann Leamon
Provides an overview of key information sources about venture capital and private equity. View Details
Lerner, Josh, and Ann Leamon. "Note on Private Equity Information Sources." Harvard Business School Background Note 299-018, September 1998. (Revised May 2011.)
- 2015
- Chapter
Innovating without Information Constraints: Organization, Communities, and Innovation when Information Costs Approach Zero
By: Elizabeth J. Altman, Frank Nagle and Michael Tushman
Innovation has traditionally taken place within an organization's boundaries and/or with selected partners. This Chandlerian approach to innovation has been rooted in transaction costs, organizational boundaries, and information processing challenges associated with... View Details
Keywords: Knowledge Sharing; Cost; Innovation and Management; Collaborative Innovation and Invention
Altman, Elizabeth J., Frank Nagle, and Michael Tushman. "Innovating without Information Constraints: Organization, Communities, and Innovation when Information Costs Approach Zero." In The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, edited by Christina E. Shalley, Michael A. Hitt, and Jing Zhou, 353–379. Oxford University Press, 2015.
- March 1993
- Background Note
Note on Information Technology and Strategy
By: Richard L. Nolan and Katherine Seger
Provides a context for the evolution of information technology in business organizations, explains the emergence of information as an important resource to be managed, and provides a framework for assessing the strategic potential of information in the firm. View Details
Keywords: Information; Information Management; Information Technology; Business Strategy; Competitive Strategy; Cooperation; Adoption; Body of Literature; Archives; Annual Reports; Information Technology Industry
Nolan, Richard L., and Katherine Seger. "Note on Information Technology and Strategy." Harvard Business School Background Note 193-137, March 1993.
- 05 Jul 2006
- Working Paper Summaries