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  • May 1999 (Revised July 1999)
  • Background Note

Global Friction Among Information Infrastructures

By: George C. Lodge and Cate Reavis
Examines the conflicts in international communications that result from changing technologies and divergent country policies toward developing infrastructures. Examines a number of different national information infrastructures (NIIs). Points of friction, such as... View Details
Keywords: Conflict Management; Infrastructure; Communication Technology; Cross-Cultural and Cross-Border Issues
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Lodge, George C., and Cate Reavis. "Global Friction Among Information Infrastructures." Harvard Business School Background Note 799-152, May 1999. (Revised July 1999.)
  • October 1992 (Revised February 1996)
  • Exercise

Exercises on the Value of Information

Consists of five exercises. Using simplified decision problems, the exercises illustrate how to value perfect information in decisions under uncertainty. View Details
Keywords: Information; Valuation
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"Exercises on the Value of Information." Harvard Business School Exercise 893-006, October 1992. (Revised February 1996.)
  • January 1995 (Revised November 1996)
  • Case

Avalon Information Services, Inc.

By: Lynn S. Paine and Wilda White
The Privacy Review Committee of Avalon Information Services must decide how to deal with concerns voiced by its retail supermarket customers about the privacy of consumer data collected through Avalon's point-of-sale data collection program. One customer is proposing... View Details
Keywords: Mission and Purpose; Safety; Demand and Consumers; Rights; Analytics and Data Science; Information Technology; Ethics; Information Industry
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Paine, Lynn S., and Wilda White. "Avalon Information Services, Inc." Harvard Business School Case 395-036, January 1995. (Revised November 1996.)
  • June 2024
  • Article

Information Spillovers in Experience Goods Competition

By: Zhuoqiong Charlie Chen, Christopher Stanton and Catherine Thomas
When experience goods compete, consuming one product can be informative about value for similar untried products. We study a two-period model of duopoly competition in markets that have this feature and where firms can price discriminate between consumers based on... View Details
Keywords: Experience Goods; Competition; Information; Demand and Consumers; Profit; Price
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Chen, Zhuoqiong Charlie, Christopher Stanton, and Catherine Thomas. "Information Spillovers in Experience Goods Competition." Management Science 70, no. 6 (June 2024): 3923–3950.
  • 19 Dec 2013
  • Working Paper Summaries

Innovating Without Information Constraints: Organizations, Communities, and Innovation When Information Costs Approach Zero

Keywords: by Elizabeth J. Altman, Frank Nagle & Michael L. Tushman
  • fall 1992
  • Article

Information Politics

By: Robert G. Eccles Jr., Thomas H. Davenport and Laurence Prusak
Keywords: Information
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Eccles, Robert G., Jr., Thomas H. Davenport, and Laurence Prusak. "Information Politics." MIT Sloan Management Review 34, no. 1 (fall 1992): 53–65.
  • June 1976 (Revised February 1979)
  • Case

Information Bank

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Star, Steven H., and Nancy J. Davis. "Information Bank." Harvard Business School Case 576-257, June 1976. (Revised February 1979.)
  • 15 Feb 2000
  • Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

As the information economy emerges and technology transforms "business-as-usual," senior-level executives need to understand the "big picture" of how IT impacts their entire organization—from top to bottom. The HBS... View Details
Keywords: by Staff
  • 1992
  • Book

The Information Mosaic

By: W. J. Bruns Jr. and S. M. McKinnon
Keywords: Information
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Bruns, W. J., Jr., and S. M. McKinnon. The Information Mosaic. Boston, MA: Harvard Business School Press, 1992.
  • January 1989
  • Background Note

Managing Information Technology: Organization and Leadership

By: James I. Cash Jr. and Thomas H. Davenport
Describes the organizational components of the typical IT organization in a large corporation. Points out common problems and issues for each component of the organization. Also addresses the leadership issues for the IT function, and focuses specifically on the Chief... View Details
Keywords: Information Management; Organizational Design; Leadership; Managerial Roles; Information Technology; Problems and Challenges; Information Technology Industry
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Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: Organization and Leadership." Harvard Business School Background Note 189-133, January 1989.
  • January 2008 (Revised January 2010)
  • Background Note

Finding Information for Industry Analysis

By: Jan W. Rivkin and Ann Cullen
This note provides detailed instructions on finding resources for conducting industry analysis, with a special focus on resources available at Harvard Business School. It allows students to transition from doing a Five Forces analysis on the basis of a case, where all... View Details
Keywords: Information; Five Forces Framework; Research; Competitive Strategy; Internet
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Rivkin, Jan W., and Ann Cullen. "Finding Information for Industry Analysis." Harvard Business School Background Note 708-481, January 2008. (Revised January 2010.)
  • 2021
  • Working Paper

Information Avoidance and Image Concerns

By: Christine L. Exley and Judd B. Kessler
A rich literature finds that individuals avoid information, even information that is instrumental to their choices. A common hypothesis posits that individuals strategically avoid information to hold particular beliefs or to take certain actions--such as behaving... View Details
Keywords: Image Motivation; Self-image; Information; Behavior; Identity; Personal Characteristics
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Exley, Christine L., and Judd B. Kessler. "Information Avoidance and Image Concerns." Harvard Business School Working Paper, No. 21-080, January 2021.
  • August 2013 (Revised August 2014)
  • Technical Note

Health Information Exchanges

By: Regina E. Herzlinger and Kyle Bertke
Companion background note to AxSys. View Details
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Herzlinger, Regina E., and Kyle Bertke. "Health Information Exchanges." Harvard Business School Technical Note 314-040, August 2013. (Revised August 2014.)
  • July 1988 (Revised October 1989)
  • Case

Bachman Information Systems

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Konsynski, Benn R. "Bachman Information Systems." Harvard Business School Case 189-027, July 1988. (Revised October 1989.)
  • 08 Dec 2010
  • Working Paper Summaries

Decoding Inside Information

Keywords: by Lauren Cohen, Christopher Malloy & Lukasz Pomorski; Financial Services
  • October 2018
  • Article

The Operational Value of Social Media Information

By: Ruomeng Cui, Santiago Gallino, Antonio Moreno and Dennis J. Zhang
While the value of using social media information has been established in multiple business contexts, the field of operations and supply chain management have not yet explored the possibilities it offers in improving firms' operational decisions. This study attempts to... View Details
Keywords: Machine Learning; Information; Sales; Forecasting and Prediction; Social Media
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Cui, Ruomeng, Santiago Gallino, Antonio Moreno, and Dennis J. Zhang. "The Operational Value of Social Media Information." Special Issue on Big Data in Supply Chain Management. Production and Operations Management 27, no. 10 (October 2018): 1749–1774.
  • September 1998 (Revised May 2011)
  • Background Note

Note on Private Equity Information Sources

By: Josh Lerner and Ann Leamon
Provides an overview of key information sources about venture capital and private equity. View Details
Keywords: Venture Capital; Private Equity; Investment; Knowledge Acquisition
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Lerner, Josh, and Ann Leamon. "Note on Private Equity Information Sources." Harvard Business School Background Note 299-018, September 1998. (Revised May 2011.)
  • 2015
  • Chapter

Innovating without Information Constraints: Organization, Communities, and Innovation when Information Costs Approach Zero

By: Elizabeth J. Altman, Frank Nagle and Michael Tushman
Innovation has traditionally taken place within an organization's boundaries and/or with selected partners. This Chandlerian approach to innovation has been rooted in transaction costs, organizational boundaries, and information processing challenges associated with... View Details
Keywords: Knowledge Sharing; Cost; Innovation and Management; Collaborative Innovation and Invention
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Altman, Elizabeth J., Frank Nagle, and Michael Tushman. "Innovating without Information Constraints: Organization, Communities, and Innovation when Information Costs Approach Zero." In The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, edited by Christina E. Shalley, Michael A. Hitt, and Jing Zhou, 353–379. Oxford University Press, 2015.
  • March 1993
  • Background Note

Note on Information Technology and Strategy

By: Richard L. Nolan and Katherine Seger
Provides a context for the evolution of information technology in business organizations, explains the emergence of information as an important resource to be managed, and provides a framework for assessing the strategic potential of information in the firm. View Details
Keywords: Information; Information Management; Information Technology; Business Strategy; Competitive Strategy; Cooperation; Adoption; Body of Literature; Archives; Annual Reports; Information Technology Industry
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Nolan, Richard L., and Katherine Seger. "Note on Information Technology and Strategy." Harvard Business School Background Note 193-137, March 1993.
  • 05 Jul 2006
  • Working Paper Summaries

Empirical Tests of Information Aggregation

Keywords: by Pai-Ling Yin; Technology; Web Services
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