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  • October 2015 (Revised September 2016)
  • Technical Note

Flight: Now without Humans Aboard

By: Mitchell Weiss, Karim Lakhani, HT Kung and Kerry Herman
This note provides an overview of the unmanned aerial vehicles (UAVs, or drones) industry in September 2015. UAVs offered many potential applications in industries as diverse as aerial imaging and photography, agriculture, construction, infrastructure inspection and... View Details
Keywords: Public Entrepreneurship; Drones; Entrepreneurship; Business Startups; Product Design; Research and Development; Technological Innovation; Rights; Ethics; Strategy; Transportation Networks; Market Entry and Exit; Innovation and Management; European Union; Asia; United States
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Weiss, Mitchell, Karim Lakhani, HT Kung, and Kerry Herman. "Flight: Now without Humans Aboard." Harvard Business School Technical Note 816-045, October 2015. (Revised September 2016.)
  • December 2016
  • Teaching Note

Truly Human Leadership at Barry-Wehmiller

By: Jan Rivkin and Dylan Minor
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Rivkin, Jan, and Dylan Minor. "Truly Human Leadership at Barry-Wehmiller." Harvard Business School Teaching Note 717-435, December 2016.
  • March 2013
  • Article

Advertising's New Medium: Human Experience

By: Jeffrey F. Rayport
Standard ad messaging and conventional creative executions and placements are rapidly becoming outmoded. To win consumers' attention and trust, marketers must think less about what advertising says to its targets and more about what it does for them. Rather than... View Details
Keywords: Customers; Advertising
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Rayport, Jeffrey F. "Advertising's New Medium: Human Experience." Harvard Business Review 91, no. 3 (March 2013): 76–84.
  • July 2017
  • Article

Business Responsibilities for Human Rights: A Commentary on Arnold

By: Nien-hê Hsieh
Human rights have come to play a prominent role in debates about the responsibilities of business. In the business ethics literature, there are two approaches to the question of whether businesses have human rights obligations. The “moral” approach conceives of human... View Details
Keywords: Rights; Corporate Social Responsibility and Impact; Moral Sensibility; Society
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Hsieh, Nien-hê. "Business Responsibilities for Human Rights: A Commentary on Arnold." Business and Human Rights Journal 2, no. 2 (July 2017): 297–309.
  • January 10, 2022
  • Article

The Secret Ingredient of Thriving Companies? Human Magic

By: Hubert Joly
The traditional corporate approach to motivating people has been a combination of carrots and sticks: a system of financial incentives designed to mobilize everyone around a plan designed by a few smart people at the top. Multiple studies have confirmed that, for any... View Details
Keywords: Meaning; Purpose; Organizational Culture; Employees; Motivation and Incentives; Performance
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Joly, Hubert. "The Secret Ingredient of Thriving Companies? Human Magic." Harvard Business Review (website) (January 10, 2022).
  • 26 Aug 2024
  • Research & Ideas

Can AI Match Human Ingenuity in Creative Problem-Solving?

When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details
Keywords: by Michael Blanding; Information Technology; Information; Technology
  • November 2006 (Revised January 2007)
  • Case

Habitat for Humanity International in South Africa

By: Nicolas P. Retsinas, Arthur I Segel and Nelson Hioe
In March 2006, Larry English, Director of Program Design and Innovation for Habitat for Humanity International Africa and the Middle East, was reflecting on a large development project in Durbin that had stalled. Notwithstanding global attention led by former President... View Details
Keywords: Partners and Partnerships; Investment; Innovation Strategy; Emerging Markets; Social Entrepreneurship; Poverty; Property; Projects; South Africa; Middle East
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Retsinas, Nicolas P., Arthur I Segel, and Nelson Hioe. "Habitat for Humanity International in South Africa." Harvard Business School Case 207-016, November 2006. (Revised January 2007.)
  • April 1985
  • Article

Managing the Human Side of Change

By: R. M. Kanter
Keywords: Management; Change
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Kanter, R. M. "Managing the Human Side of Change." Management Review (April 1985): 52–56. (Reprinted in Readings in Management, edited by P. DuBose. Englewood Cliffs, N.J.: Prentice-Hall, 1989. Other reprintings on request.)
  • June 1991 (Revised June 1993)
  • Supplement

Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update

By: Michael Beer
Describes reactions to the strategic human resource management process and allows an evaluation of prospects for the future. View Details
Keywords: Human Resources
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Beer, Michael. "Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update." Harvard Business School Supplement 491-156, June 1991. (Revised June 1993.)
  • August 2009 (Revised February 2011)
  • Background Note

Managing Individual Human Capital: Research Resources

By: Boris Groysberg and Emilie Codega
This technical note provides a list of library resources for researching executives and a bibliography of books on managing one's own career. View Details
Keywords: Human Resources; Human Capital; Leadership; Managerial Roles; Personal Development and Career; Research
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Groysberg, Boris, and Emilie Codega. "Managing Individual Human Capital: Research Resources." Harvard Business School Background Note 410-046, August 2009. (Revised February 2011.)
  • 2004
  • Chapter

Rooting Marketing Strategy in Human Universals

By: Luc Wathieu, Yu Ivory Liu and Gerald Zaltman
Keywords: Marketing Strategy; Human Needs
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Wathieu, Luc, Yu Ivory Liu, and Gerald Zaltman. "Rooting Marketing Strategy in Human Universals." Chap. 4 in The Global Market: Developing a Strategy to Manage Across Borders, edited by John A. Quelch and Rohit Deshpandé. San Francisco, CA: Jossey-Bass, 2004.
  • October 2007 (Revised December 2008)
  • Case

The Royal Bank of Scotland Group: The Human Capital Strategy

By: Boris Groysberg and Eliot Sherman
Describes the development and implementation of one of the world's most advanced human resource management support systems. The Royal Bank of Scotland Group is a global banking leader that began implementing a strategy for measuring the impact of human capital on... View Details
Keywords: Financial Management; Human Resources; Human Capital; Management Systems; Measurement and Metrics; Performance Effectiveness; Strategy; Information Technology; Banking Industry
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Groysberg, Boris, and Eliot Sherman. "The Royal Bank of Scotland Group: The Human Capital Strategy." Harvard Business School Case 408-060, October 2007. (Revised December 2008.)
  • 1985
  • Chapter

Corporatewide Transformations in Human Resource Management

By: Michael Beer and Bert Spector
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Beer, Michael, and Bert Spector. "Corporatewide Transformations in Human Resource Management." In HRM Trends and Challenges, edited by Richard E. Walton and Paul Lawrence. Boston: Harvard Business School Press, 1985.
  • October 2005 (Revised October 2006)
  • Supplement

Infosys (B): Strategic Human Resource Management

By: Thomas J. DeLong and Jaya Tandon
Keywords: Human Resources; Information Technology Industry
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DeLong, Thomas J., and Jaya Tandon. "Infosys (B): Strategic Human Resource Management." Harvard Business School Supplement 406-011, October 2005. (Revised October 2006.)
  • August 2017 (Revised July 2019)
  • Case

GROW: Using Artificial Intelligence to Screen Human Intelligence

By: Ethan Bernstein, Paul McKinnon and Paul Yarabe
Over 10% of all 2017 university graduates in Japan used GROW, an artificial intelligence platform and mobile app developed by Tokyo-based people analytics startup IGS, to recruit for a job. This case puts participants in the shoes of IGS founder and CEO Masahiro... View Details
Keywords: Big Data; Artificial Intelligence; Talent and Talent Management; Recruitment; Selection and Staffing; Human Resources; Information Technology; AI and Machine Learning; Analytics and Data Science; Financial Services Industry; Air Transportation Industry; Advertising Industry; Manufacturing Industry; Technology Industry; Japan
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Bernstein, Ethan, Paul McKinnon, and Paul Yarabe. "GROW: Using Artificial Intelligence to Screen Human Intelligence." Harvard Business School Case 418-020, August 2017. (Revised July 2019.)
  • 2022
  • Article

Towards Robust Off-Policy Evaluation via Human Inputs

By: Harvineet Singh, Shalmali Joshi, Finale Doshi-Velez and Himabindu Lakkaraju
Off-policy Evaluation (OPE) methods are crucial tools for evaluating policies in high-stakes domains such as healthcare, where direct deployment is often infeasible, unethical, or expensive. When deployment environments are expected to undergo changes (that is, dataset... View Details
Keywords: Analytics and Data Science; Research
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Singh, Harvineet, Shalmali Joshi, Finale Doshi-Velez, and Himabindu Lakkaraju. "Towards Robust Off-Policy Evaluation via Human Inputs." Proceedings of the AAAI/ACM Conference on Artificial Intelligence, Ethics, and Society (2022): 686–699.
  • May 1982
  • Case

Honeywell Europe: Human Resource Planning (A)

By: Wickham Skinner, D. Q. Mills and Jean K. Trescott
Keywords: Human Resources; Globalized Firms and Management; Planning; Europe
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Skinner, Wickham, D. Q. Mills, and Jean K. Trescott. "Honeywell Europe: Human Resource Planning (A)." Harvard Business School Case 682-050, May 1982.
  • Research Summary

Using IT to Leverage Human Resources in Services

Discussion of the Internet and IT to date concentrates on how they will replace, rather than support, human service providers. While this approach is appropriate for a few firms, it is inadequate for many. The Internet and other information technology... View Details

  • August 1995
  • Article

Can Computer Personalities Be Human Personalities?

By: C. I. Nass, Y. Moon, B. J. Fogg, B. Reeves and D. C. Dryer
Keywords: Information Technology; Personal Characteristics
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Nass, C. I., Y. Moon, B. J. Fogg, B. Reeves, and D. C. Dryer. "Can Computer Personalities Be Human Personalities?" International Journal of Human-Computer Studies 43, no. 2 (August 1995): 223–239.
  • January 1985
  • Case

Manion Telecommunication Division: Human Resource Capabilities

By: Leonard A. Schlesinger
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Schlesinger, Leonard A. "Manion Telecommunication Division: Human Resource Capabilities." Harvard Business School Case 485-102, January 1985.
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