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- All HBS Web
(2,266)
- People (7)
- News (704)
- Research (1,381)
- Events (4)
- Multimedia (6)
- Faculty Publications (484)
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
leaders manage these conversations effectively. Drawing on our insights and those of others, we offer this guide to help leaders have the kinds of discussions we need to be having right now. The four I’s of conversational leadership The... View Details
- 05 Jun 2013
- What Do You Think?
Do We Need to Extend ‘No Surprises Management?’
with respect and understanding. The payback is impressive." Several commented on the demands that NSM places on management in an uncertain environment and the need for communication. For example, Amitava commented that NSM is a good... View Details
Keywords: by James Heskett
- September 2017
- Article
Winning the War for Talent: Modern Motivational Methods for Attracting and Retaining Employees
By: Anais Thibault-Landry, Allan Schweyer and Ashley V. Whillans
Given the struggle that many organizations face hiring and retaining talent in today's tight labor market, it is critical to understand how to effectively reward employees. To address this question, we review relevant evidence that explains the importance of workplace... View Details
Keywords: Rewards; Total Reward Strategies; Incentives; Recognition; Motivation; Psychological Needs; Employees; Retention; Motivation and Incentives; Working Conditions
Thibault-Landry, Anais, Allan Schweyer, and Ashley V. Whillans. "Winning the War for Talent: Modern Motivational Methods for Attracting and Retaining Employees." Compensation & Benefits Review 49, no. 4 (September 2017): 230–246.
- 09 Jan 2024
- In Practice
Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year
while nascent, showed exponential growth in both capability and wonder. “A recurring theme that emerged was the prospect that, at least in the near future, successful outcomes would be achievable through human-AI collaborations rather than through View Details
- Web
Introduction – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections
HBS Home HBS Index Contact Us A New Vision An Essay by Professors Michel Anteby and Rakesh Khurana Next Introduction The Human Relations Movement: Harvard Business School and the Hawthorne Experiments (1924-1933) In the 1920s Elton Mayo,... View Details
- 08 Jul 2024
- Research & Ideas
The Critical Computer Science Principles Every Strategic Leader Needs to Know
ChromeOS as the user-facing operating system.” You Might Also Like: Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money? How View Details
- 24 Jul 2017
- Research & Ideas
People Have an Irrational Need to Complete 'Sets' of Things
Red Cross, who decided to collaborate with the research team after meeting Norton through a colleague. “Ultimately, it speaks to how powerful that framing is.” People incur the cost of a bad gamble just so they can complete a pseudo-set In fact, the View Details
Keywords: by Carmen Nobel
- 02 Jan 2019
- What Do You Think?
SUMMING UP: Do We Need an Artificial Intelligence Czar?
people.” He goes on to describe what we need in a LinkedIn article that he wrote. In his words, “we need policies to guide us on how AI is used. Policies that are shaped by well-informed debate, following... View Details
- 19 May 2021
- Op-Ed
Why America Needs a Better Bridge Between School and Career
education and training have too often reinforced barriers between working and learning, rather than bridging the worlds of education and employment. This is an opportune moment to re-evaluate the country’s fundamental approach to human... View Details
Keywords: by Joseph B. Fuller and Rachel Lipson
- 01 Mar 2018
- News
‘We were just doing what needed to be done’
need to do something about it.” I also went to see Dean George Baker because, at this time, I didn’t know there were any other blacks at HBS. He listened to me and said, “You’re right. We should try to do better than what we’re doing.” So... View Details
- 2022
- Working Paper
Between Human Dignity and Security: Identifying Citizen and Elite Preferences and Concerns over Refugee Reception
By: Kristin Fabbe, Eleni Kyrkopoulou and Mara Vidali
Under what conditions do citizens and elites support the creation of migrant and refugee hosting facilities in their area, and what types of facilities do they prefer? What types of concerns underlay these preferences and how do they differ by ideology and elite... View Details
Fabbe, Kristin, Eleni Kyrkopoulou, and Mara Vidali. "Between Human Dignity and Security: Identifying Citizen and Elite Preferences and Concerns over Refugee Reception." Harvard Business School Working Paper, No. 23-026, November 2022.
- 05 May 2022
- HBS Case
College Degrees: The Job Requirement Companies Seek, but Don't Really Need
college degree, so qualified people are often shut out of the candidate pool before hiring managers can get a closer look at them. But especially now, when employers need workers—and workers need jobs—it... View Details
Keywords: by Jay Fitzgerald
- 26 Jul 2021
- News
When Do We Actually Need to Meet in Person?
- 06 Apr 2015
- Research & Ideas
After Germanwings, More Attention Needed on Employee Mental Health
for fear of being accused of not being able to help themselves. "If someone has diabetes and they have to manage that chronic condition, no one bats an eyelid," says Quelch. "But if I say I have to manage a mental health problem, co-workers and the View Details
- 28 May 2021
- News
To Retain Women, US Companies Need Better Childcare Policies
- 16 Feb 2024
- Research & Ideas
As AI Upends Recruiting, Job Seekers Need a Waze App for Careers
Recognizing foundational skills. The most durable skills in a labor market featuring rapid technological change are human skills. Employers need to make deepening such skills integral to their training and... View Details
- Web
A New Vision – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections
than any other perspective before them and to describing a humanistic vision for workers inside an organization at precisely the time when industrial capitalism needed to be reconnected to addressing human... View Details
- April 14, 2017
- Article
Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It
By: John A. Deighton
United Airlines has pledged to improve its training programs and empower its employees to put customers first in the wake of a video showing a passenger being dragged from a plane. Of all the U.S. air carriers, United should have known the power of social media and... View Details
Keywords: Crisis Management; Customer Focus and Relationships; Employees; Training; Air Transportation Industry
Deighton, John A. "Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It." Harvard Business Review (website) (April 14, 2017).