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- All HBS Web
(290)
- People (1)
- News (107)
- Research (143)
- Multimedia (1)
- Faculty Publications (25)
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- 23 Jan 2015
- Research & Ideas
Oil Price Fallout: What Happens Next?
The last six years have proved just how fluid the international oil market is. And if recent support of the Keystone Pipeline by the U.S. House of Representatives and the Nebraska Supreme Court (which approved the pipeline's path through that state) are any indication,... View Details
- 29 Apr 2008
- First Look
First Look: April 29, 2008
Working PapersNone this week Cases & Course MaterialsAvaya (A) Harvard Business School Case 508-048 Avaya's top management wants to improve demand generation. This requires an improvement in the relationship between Sales and... View Details
Keywords: Martha Lagace
- 19 Dec 2012
- Research & Ideas
Affordable Housing: Israel and the United States
include housing. Returning veterans could not find affordable homes. A condominium costs 12 times annual income; and the country has a dearth of rental units. In Israel, demand for housing outstrips supply—a... View Details
- 29 Jul 2008
- First Look
First Look: July 29, 2008
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=808128 Linden Lab: Opening Second Life Harvard Business School Case 808-114 In early 2008, managers in Linden Lab, creator of the virtual world Second Life, faced decisions about the company's strategy.... View Details
Keywords: Martha Lagace
- 04 Mar 2016
- Research & Ideas
Is E-commerce at Risk in Apple's Security Dispute with the FBI?
The FBI has ordered Apple’s help unlocking an alleged terrorist’s iPhone. The company has opposed the request and turned to the court of public opinion for help with a verdict. As a House Judiciary Committee hearing gets underway this... View Details
- 22 Jul 2015
- Research & Ideas
Name Your Price. Really.
think about the transaction influences their behavior. "Exchange norms" are defined by reciprocity—I get this, you get that. It's the kind of interaction we have with business associates or when we are buying a house or a car.... View Details
- 03 Jan 2017
- First Look
January 3, 2017
regulate the industry. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52032 Populism and the Return of the 'Paranoid Style': Some Evidence and a Simple Model of Demand for Incompetence as Insurance Against Elite Betrayal... View Details
Keywords: Carmen Nobel
- 26 Feb 2018
- Research & Ideas
The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels
and less than 1 percent of total housing units across all cities. And Airbnb didn't have much effect on hotel occupancy rates overall. Since Airbnb bookings occurred especially when hotels were already near full capacity, a large share of... View Details
- 05 Nov 2013
- First Look
First Look: November 5
as this increases the utility they derive from the service, but they incur disutility from information disclosure. This, in turn, benefits the firm providing an additional source of revenue, but reduces consumer demand for the service. We... View Details
Keywords: Sean Silverthorne
- 07 Mar 2007
- Research & Ideas
How Do You Value a “Free” Customer?
research is starting to look at customers whose value is not as readily apparent, and where CLV calculations break down. In a recent working paper, Harvard Business School professor Sunil Gupta calls them "free" customers—think of buyers at an auction.... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Our observations of great service leaders reveal a greater emphasis on those skills demanded for intense personal interaction, engagement with employees at all levels of large people-intensive organizations, the ability to work with the... View Details
- 21 Mar 2016
- Lessons from the Classroom
When Your Classmate is an NBA Superstar (or Fashion Model, or Movie Actress)
will be successful. Attendees study a variety of real-world case studies, including peeks into the business dealings of basketball star LeBron James, rapper Jay Z, and a look at the drama series House of Cards to get a feel for why some... View Details
- 04 Oct 2016
- First Look
October 4, 2016
housing policy. Our counterfactual simulations estimate that relaxing GSE eligibility requirements would have significantly increased refinancing activity in response to QE1, including a 20% increase in equity extraction by households.... View Details
- 19 Nov 2001
- Research & Ideas
Alfred Chandler on the Electronic Century
in the 1920s. The same two companies began the process of commercializing television in the 1930s. Telefunken, housed in Berlin, lost its learning base during World War II. So in the 1940s RCA took the lead in commercializing... View Details
- 17 Sep 2001
- Research & Ideas
Is There Help for the Big Ticket Buyer?
themselves, are strongly influenced by biases. Perhaps the best example of this insider/outsider distinction, among even well educated consumers, can be found in their negotiations with contractors for new house construction or major... View Details
Keywords: by Max H. Bazerman
- 26 Jun 2000
- Research & Ideas
Presentation Round-Up
John F. Kennedy School of Government, presented the second scenario, a view of a world where "the demands of networks in houses are as different as their floor plans" and where "there are a range of options... View Details
- 08 Apr 2008
- First Look
First Look: April 8, 2008
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=307076 Financing American Housing Construction in the Aftermath of War Harvard Business School Case 708-032 At the start of WWI, the United States faced a significant View Details
Keywords: Martha Lagace
- 05 Apr 2017
- Research & Ideas
For Women Especially, It Pays to Know What Car Repairs Should Cost
lower than the $365 benchmark price. The repair shops didn’t bite. It pays for all consumers in a negotiated price settlement—everything from buying a house or a car to hiring a contractor—to do their homework when it comes to average... View Details
- 27 Apr 2010
- First Look
First Look: April 27
managers and recruiters are questioning conventional business education. Their concerns? Among other things, MBA programs aren't giving students the heightened cultural awareness and global perspectives they need. Newly minted MBAs lack essential leadership skills.... View Details
Keywords: Martha Lagace
- 27 Aug 2008
- Research & Ideas
Creating Leaders for Science-Based Businesses
other business practitioners. Much of the science discussed will unfold in the Allston complex's four buildings, which will house Harvard's initiatives in stem cells, bio-inspired engineering, systems biology, chemical biology, and... View Details