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Show Results For
- All HBS Web
(891)
- People (3)
- News (192)
- Research (519)
- Events (3)
- Multimedia (6)
- Faculty Publications (252)
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- 01 Jun 2010
- News
Michael Depatie
was ranked number one in guest satisfaction for 2009 by the Market Metrix Hospitality Index (based on over 130,000 hotel customer surveys), beating competitors including the Ritz-Carlton, W Hotels, and the Four Seasons. Michael Depatie... View Details
- 01 Mar 2017
- News
Starting Lineup: No Reservations
$1.5 billion in sales last year. There are also rumors of an IPO. Chorus Hospitality Founder and CEO Michael Tisch (MBA 2014) Founded 2015 “A service-focused management partner,” Chorus View Details
- 01 Jun 2010
- News
Get Well Soon
Art by James Yang/Getty Images Health-care reform is more than a political football. For twenty years it’s been a ground-level topic of increasing importance for the administrators, physicians, nurses, and frontline employees who interact with patients every day.... View Details
- 03 Mar 2017
- News
Big Blue’s Big Bet
MORE Behind IBM's High-Risk Decision to Put Watson on Jeopardy MORE Behind IBM's High-Risk Decision to Put Watson on Jeopardy One day not long ago, a Japanese woman in her 60s walked into a hospital in Tokyo, worried she might have... View Details
Keywords: Paul Kix; illustrations by Dan Page
- 01 Mar 2005
- News
House of Bread on the Rise
the first location, McCann leaves the baking to her staff while she manages a growing enterprise. “I love people, and franchising is basically about relationships with people,” she explains. McCann is well on her way to achieving her... View Details
- 01 Sep 2011
- News
Student Trio Advance Health Payment Reform
Related Links Read about other efforts in healthcare delivery Three HBS students spent much of the last academic year helping a leading Boston hospital answer one of the most important questions in health-care management: how to create a... View Details
- 01 Dec 2007
- News
Rediscovering America
for more companies to practice “values-based capitalism.” Could you cite any examples? There is a growing number of well-run, profitable companies that have values at the center of their management strategy. One outstanding example is... View Details
- 01 Dec 2013
- News
Curing Health Care
offices—have promised to make patient data easier to analyze and move around to different care settings. But the biggest EHR players sell systems that are relatively closed, that are best at communicating within the walls of the hospital... View Details
- 01 Sep 2007
- News
To The Rescue
Each day, the chaos that is one sliver of modern India arrives in the form of 13,000 phone calls to the tranquil 37-acre campus of the Emergency Management and Research Institute (EMRI) outside Hyderabad in the southern state of Andhra... View Details
- 01 Feb 1997
- News
Herzlinger on Health Care: Revolution in Evolution
"focused factories." An example is the Shouldice Hospital in Canada, which performs hernia operations exclusively. Its operations are substantially cheaper and higher quality than those in a traditional View Details
- 24 Apr 2014
- News
Fighting the diabetes epidemic using mobile phones
Through Jana Care, a start-up he cofounded in Bangalore, India, Sidhant Jena (SPH 2011, MBA 2011) is building affordable diagnostics and evidence-based lifestyle coaching programs on mobile phones to make diabetes management cheaper,... View Details
- 14 Mar 2019
- News
The Merchant of Osaka
by Jen McFarland Flint; photographed by Takashi Yasui Sato-san’s hospital bed is wedged diagonally across his living room, relics of regular life pushed to the perimeter. For four years the retired accountant traveled back and forth to a... View Details
Keywords: Health, Social Assistance
- 01 Feb 2001
- News
The Doctor Is In
The spotless, brightly lit corridors of Boston's Massachusetts General Hospital are filled with the ebb and flow of the human condition —people from around the globe and around the corner who come here seeking the best possible care for... View Details
- 01 Dec 2008
- News
A Force for Good
Management and HBS. They stood on the Weeks Footbridge and, on the spot, decided on Harvard. Despite his obvious talents, life at HBS wasn’t necessarily easy for the young Canadian student. He arrived in class the first day wearing a... View Details
- 01 Dec 2020
- News
Digital Health Care: Empowering Consumers
in the growth of retail medical centers, too. If they are conveniently located, people will take care of minor medical issues, such as an ache, or a mole that might be cancerous. Most people also prefer them to hospitals overwhelmed with... View Details
Keywords: April White
- 01 Apr 2020
- News
What My Time in Vietnam Taught Me About Dealing with Shortages
essay with the Washington Post, which published it on March 27. The concern about shortages of masks, ventilators, hospital gowns, and testing kits got me to thinking about the Vietnam War, when I was the senior civilian official... View Details
- 01 Jun 2010
- News
MBAs on a Mission
was typical for an HBS Leadership Fellow. The program catapults new grads into high-level positions at nonprofit and public-sector organizations, offering access to CEO-level management and decision-making. Meanwhile, organizations... View Details
- 17 Apr 2017
- News
Panera-bred Leaders Have Risen Throughout the Restaurant Industry
offer. Shaich will remain as CEO of the operation. “Most people [here], they’ve been pushed to think in ways they’ve never been pushed to think about before,” Shaich told the Globe. Though those lessons add up to good management... View Details
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
the early stages. Masks should be made mandatory. Some social-distancing needs to be enforced. Simultaneously, public and private hospital facilities need augmenting in order to reduce fatalities.” Aneja, a former View Details