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Show Results For
- All HBS Web
(12,586)
- People (80)
- News (4,400)
- Research (4,841)
- Events (30)
- Multimedia (361)
- Faculty Publications (2,635)
- 2007
- Chapter
The Helping Hand—A Brief Anatomy
Oberholzer-Gee, Felix. "The Helping Hand—A Brief Anatomy." In Economics and Psychology: A Promising New Cross-Disciplinary Field, edited by Bruno S. Frey and Alois Stutzer, 229–239. Cambridge, MA: MIT Press, 2007.
- October 1974 (Revised November 1975)
- Background Note
Understanding and Helping Another Person
By: John J. Gabarro
Keywords: Interpersonal Communication
Gabarro, John J. "Understanding and Helping Another Person." Harvard Business School Background Note 475-039, October 1974. (Revised November 1975.)
- 20 Feb 2007
- News
Harvard Guru to Help Libya
- 16 Jan 2020
- News
Helping California Wildfire Victims Rebuild
Source: Timothy Archibald for Forbes Source: Timothy Archibald for Forbes A recent article in Forbes highlights the work of the home-building management startup Homebound, cofounded by CEO Nikki Pechet (MBA 2007). Both cofounders—Pechet and investor Jack Abraham—had... View Details
- May 2023
- Article
Where Sales Technology (Really) Helps
By: Frank V. Cespedes
Interest in Sales Enablement (SE), the catch-all term for attempts to increase sales productivity with AI and other technologies, is driven by multiple factors. One is the declining costs of the tools. Also, selling is now data-hungry work and not just in tech sectors.... View Details
- 16 Aug 2023
- Podcast
Helping Consumers Decarbonize their Purchases
Today’s episode in our corporate net zero climate series features HBS alumna Sanchali Pal, Founder and CEO of Commons, an app created to help consumers make more climate-friendly purchasing decisions. Sanchali discusses why she chose an entrepreneurial pathway out of... View Details
- 06 Feb 2009
- News
Keynes can't help us now
- 13 Apr 2020
- News
Helping Small Businesses Survive COVID-19
- 18 Nov 2014
- News
Helping foreign countries invest wisely
Dora Vardis (MBA 1994), managing director in the foreign exchange division of Citigroup, works with sovereign wealth funds and central banks to create successful investments for their countries. (Published November 2014) View Details
- 30 Jan 2024
- Cold Call Podcast
Can Second-Generation Ethanol Production Help Decarbonize the World?
- 17 Apr 2013
- News
Can corporations help build a better tomorrow?
- 04 May 2017
- News
Helping MBA Students Scale Mount Everest
- 14 Sep 2015
- News
Helping Investors Have an Impact
figure out can I do this as a sustainable enterprise? And that’s how I set up my own organization, which is called Asia Value Advisors. “Asia Value Advisors is a philanthropic advisory platform that helps to engage and inspire individuals... View Details
- September 2010 (Revised January 2012)
- Case
Emergia: Driving Profitability on Help Desk Contracts
Emergia wants to keep its customer happy with its contact center service, but the margins on the help desk contract are dangerously low. Can Miguel Neira, the COO, increase margins while preserving the customer relationship? View Details
Keywords: Customer Relationship Management; Customer Satisfaction; Profit; Job Cuts and Outsourcing; Management Analysis, Tools, and Techniques; Service Operations; Performance Capacity; Performance Evaluation; Mathematical Methods; Service Industry
Martinez Jerez, F. Asis, and Lisa Brem. "Emergia: Driving Profitability on Help Desk Contracts." Harvard Business School Case 111-048, September 2010. (Revised January 2012.)
- 06 May 2009
- News
HBS Group Helps Fight Foreclosures
- 24 Apr 2014
- News
Helping others means "everyone wins"
Cynthia Busbee (MBA 1978) talks about her career in business, acting, and marketing and her current work as a mentor to other women. (Published April 2014) View Details
- Web
Get Help | Information Technology
Get Help Contact Us By Audience Faculty, Staff & Doctoral Students +617-495-6600 ithelp@hbs.edu MBA Students +617-495-6600 mbaithelp@hbs.edu Executive Education Participants +617-495-6600 exedithelp@hbs.edu Alumni +617-384-5977... View Details
- 20 Jul 2013
- News
Executive Education program helps build nonprofit management skills
- 10 Dec 2014
- News
Helping management teams build companies
As founder and CEO of Providence Equity Partners, Jonathan Nelson (MBA 1983) looks for good people to partner with. He attributes his firm’s remarkable results to the leaders they’ve identified and backed. (Published December 2014) View Details