Publications

Article

Applying KISS to Healthcare Information Technology

By: Regina E. Herzlinger, Margo Seltzer and Mark Gaynor

Current public and private healthcare information technology initiatives have failed to achieve secure integration among providers. Applying the "keep it simple, stupid" principle offers the key guidance for solving this problem. View Details

Keywords: Technology; Health Care; Public Health; Information Technology Industry; Computer Networks; Computer Services Industries; Software; Hardware; Medical Services; Health Care and Treatment; Information Technology; Applications and Software; Information Infrastructure; Standards; Health Industry; Technology Industry; United States

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April 2014 (Revised January 2015)
Background Note

Note on Mobile Healthcare

By: John A. Quelch and Margaret L. Rodriguez

Delivering health care to the global population was a challenge. Health care costs accounted for ten percent of world GDP by 2013. In the U.S., health care costs were expected to top $3.1 trillion in 2014. New technologies, shortages of trained personnel and... View Details

November 2001 (Revised January 2003)
Teaching Note

Healthcare Brands Corporation TN

By: David F. Hawkins

Teaching Note for (9-102-032). View Details

Keywords: Health Industry; United Kingdom; United States

09 Jun 2009
News

Healthcare Spending v. Quality

July 2003 (Revised December 2003)
Case

Investment Policy at New England Healthcare

By: Jay O. Light, Luis M. Viceira and Akiko M. Mitsui

The Investment Committee of New England Healthcare must decide how to invest three long-term investment pools: a long-term, endowment-type fund and two pension plans. In particular, the committee is evaluating whether the two pension funds--one is a "final salary"... View Details

Keywords: Decisions; Asset Management; Investment; Investment Portfolio; Policy; Taxation; Health Industry; England

August 2016 (Revised August 2016)
Teaching Note

Intrapreneurship at DaVita Healthcare Partners

By: Joseph B. Fuller and Matthew Preble

DaVita Healthcare Partners Inc. (DaVita) is one of the U.S.'s leading dialysis providers, a process whereby persons with end-stage renal disease (ESRD) are connected to a machine that performs the functions of a healthy kidney. Kent Thiry, DaVita's CEO, has expanded... View Details

Keywords: Intrapreneurship; Entrepreneurial Organizations; Startup Management; Startup; Strategic Positioning; Corporate Entrepreneurship; Corporate Strategy; Business Startups; Strategic Planning; Competitive Strategy; Health Industry; United States

18 Feb 2016
Blog Post

Honing an Interest in Healthcare at HBS

development at American Well, a Boston-based telehealth startup. We checked in with Laura to learn more about how she honed her interest in the healthcare space at HBS. How did you pursue your interest in View Details

February 2012
Background Note

The Market for Healthcare

By: Joseph L. Bower and Michael Norris

Keywords: Markets; Health Care and Treatment; Health Industry

August 2005 (Revised December 2005)
Teaching Note

Global Healthcare Exchange (TN)

By: Lynda M. Applegate

Keywords: Health Care and Treatment; Health Industry

14 Nov 2012
HBS Conference

Forum on Healthcare Innovation

01 Sep 2006
News

The Healthcare Crisis: Solved?

01 Dec 2005
News

Sterling Joins Healthcare Initiative

Cara Sterling has joined HBS as the founding director of the Healthcare Initiative, recently launched by former Dean Kim B. Clark and faculty chair Richard Hamermesh. The initiative seeks to create a community for students, faculty, and... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

04 Mar 2014
News

40 of the Smartest People in Healthcare

January 2018 (Revised June 2018)
Case

Medtronic: Navigating a Shifting Healthcare Landscape

By: Robert S. Kaplan, Michael E. Porter, Thomas W. Feeley and Alee Hernandez

Medtronic is adapting its strategy to changes in healthcare competition and payments. It has decided to develop new relationships with payers, hospitals, and physicians to become more accountable for patient outcomes and total costs. The case describes new forms of... View Details

Keywords: Value Based Health Care; Bundled Payments; Health Care and Treatment; Cost Management; Value Creation; Supply Chain Management; Customer Value and Value Chain; Health Industry; Medical Devices and Supplies Industry; United States; Netherlands

11 Dec 2018
News

Herzlinger Editorial Influences Federal Healthcare Policy

10 Jul 2017
News

Holistic care teams can finally revolutionize healthcare

25 Nov 2013
Other Presentation

Future of Healthcare Delivery

By: Michael E. Porter

Keywords: Health

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04 Mar 2020
News

Healthcare Companies We’re Watching, and Productivity Hacks

2013
Working Paper

The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance

By: Claire Senot, Aravind Chandrasekaran, Peter T. Ward and Anita L. Tucker

The quality of operational processes is an important driver of performance in hospitals. In particular, processes that reliably deliver both evidence-based and patient-centered care, which we call conformance and experiential quality, respectively, have been argued to... View Details

Keywords: Healthcare; Experiential Quality; Conformance Quality; Clinical Outcomes; Cost Efficiency; Quality; Service Operations; Health Care and Treatment; Performance; Outcome or Result; Health Industry