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  • 10 Feb 2003
  • Research & Ideas

Women at Work

Lynda Clarizio Every woman who works and has a life confronts unique challenges, from finding reliable and caring childcare to making time to nurture the relationship with their spouse or partner to fighting their own guilt and... View Details
Keywords: by Wendy Guild
  • 2009
  • Chapter

Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition

By: Amy C. Edmondson, Kate Roloff and Lucy H. MacPhail
We review research on expertise diversity, psychological safety, team collaboration, and role identity to propose a model in which reciprocal affirmations of expertise identity among team members—a feature of the team environment that we conceptualize as a dimension of... View Details
Keywords: Interpersonal Communication; Experience and Expertise; Learning; Knowledge Use and Leverage; Groups and Teams; Familiarity; Identity; Cooperation
Citation
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Edmondson, Amy C., Kate Roloff, and Lucy H. MacPhail. "Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition." In Exploring Positive Identities and Organizations: Building a Theoretical and Research Foundation, edited by Laura M. Roberts and Jane E. Dutton, 311–332. Psychology Press, 2009.
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

to Live Happier in 2023: Diversify Your Social Circle Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/cagkansayin View Details
Keywords: by HBS Staff
  • 01 May 2020
  • What Do You Think?

Does Remote Work Mix with Organizational Culture?

coverage from Working Knowledge Even before the COVID-19 pandemic, Critical Mass for some months was in the process of implementing a new program for remote work called Liquid.... View Details
Keywords: by James Heskett
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

that health care organizations typically fail to analyze or make changes even when people are well aware of failures. Whether medical errors or simply problems in the work process, few hospital organizations dig deeply enough to... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • February 2020
  • Teaching Note

Upwork: Reimagining the Future of Work

By: Feng Zhu and Shirley Sun
Teaching Note for HBS No. 616-027. View Details
Citation
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Zhu, Feng, and Shirley Sun. "Upwork: Reimagining the Future of Work." Harvard Business School Teaching Note 620-099, February 2020.
  • 2006
  • Working Paper

Defining the Attributes and Processes that Enhance the Effectiveness of Workforce Diversity Initiatives in Knowledge Intensive Firms

By: Modupe Akinola and David A. Thomas
Workforce diversity continues to be a key focus for organizations, driven by globalization of the U.S. economy and the desire for organizations to more accurately reflect the demographic diversity of the US population. Yet, most research on diversity in organizations... View Details
Keywords: Diversity; Globalization; Employees; Retention; Knowledge Sharing; Research; United States
Citation
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Akinola, Modupe, and David A. Thomas. "Defining the Attributes and Processes that Enhance the Effectiveness of Workforce Diversity Initiatives in Knowledge Intensive Firms." Harvard Business School Working Paper, No. 07-019, September 2006. (Revised August 2008.)
  • 30 Apr 2001
  • Research & Ideas

Why Evolutionary Software Development Works

development was evolutionary in nature. Companies first would release a low-functionality version of a product to selected customers at a very early stage of development. Thereafter work would proceed in an iterative fashion, with the... View Details
Keywords: by Alan MacCormack; Technology
  • 13 Jan 2003
  • Research & Ideas

Making Biotech Work as a Business

No matter how you slice the numbers, all arrows in biotechnology's financial performance after twenty years are still pointing downward, said HBS professor Gary P. Pisano recently. Despite the great promise of the sector—to improve the... View Details
Keywords: by Martha Lagace; Biotechnology; Health; Technology
  • 09 Jul 2009
  • Working Paper Summaries

Performance Pressure as a Double-Edged Sword: Enhancing Team Motivation While Undermining the Use of Team Knowledge

Keywords: by Heidi K. Gardner
  • 18 Mar 2013
  • HBS Case

HBS Cases: LEGO

great," he says. Thomke, the William Barclay Harding Professor of Business Administration, wrote the case with Harvard Business School's Jan W. Rivkin, the Bruce V. Rauner Professor of Business Administration, and Daniela Beyersdorfer, associate director of the... View Details
Keywords: by Maggie Starvish; Entertainment & Recreation
  • February 2004 (Revised March 2006)
  • Case

Pratt & Whitney: Engineering Standard Work

By: H. Kent Bowen and Courtney Purrington
As the engineering of state-of-the-art jet engines becomes more and more complex, Pratt & Whitney leaders face major competitive problems. Product development projects are not meeting the cost, quality, and lead-time targets. The leadership develops a design,... View Details
Keywords: Design; Engineering; Cost; Knowledge Management; Time Management; Product Launch; Standards; Product Development; Problems and Challenges; Quality; Creativity; Competitive Strategy; Manufacturing Industry
Citation
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Bowen, H. Kent, and Courtney Purrington. "Pratt & Whitney: Engineering Standard Work." Harvard Business School Case 604-084, February 2004. (Revised March 2006.)
  • 09 Apr 2007
  • Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

adoption, participants are no better than others. Little evidence suggests that adopting such programs leads participants to improve faster, says Toffel. Government-initiated programs, however, show more mixed results. Toffel met with HBS... View Details
Keywords: by Martha Lagace
  • 02 May 2011
  • Research & Ideas

Casino Payoff: Hands-Off Management Works Best

At the gambling meccas that employ them, they are called "casino hosts"—essentially front-line employees with nevertheless big responsibilities. These staffers work to develop one-on-one relationships with high-rollers to make sure they... View Details
Keywords: by Dennis Fisher; Entertainment & Recreation
  • November 2020
  • Teaching Note

Unilever's Response to the Future of Work

By: William R. Kerr and Bailey McAfee
Teaching Note for HBS Case No. 820-104. View Details
Keywords: Change Management; Human Capital; Organizational Change and Adaptation; Mission and Purpose; Organizational Structure; Transformation; Human Resources; Consumer Products Industry; Europe
Citation
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Kerr, William R., and Bailey McAfee. "Unilever's Response to the Future of Work." Harvard Business School Teaching Note 821-042, November 2020.
  • October 2022 (Revised February 2023)
  • Teaching Note

TCS: From Physical Offices to Borderless Work

By: Prithwiraj Choudhury
Teaching Note for HBS Case No. 621-081. View Details
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Choudhury, Prithwiraj. "TCS: From Physical Offices to Borderless Work." Harvard Business School Teaching Note 623-037, October 2022. (Revised February 2023.)
  • 09 Mar 2015
  • Research & Ideas

Why Entrepreneurs Should Go Work for Government

crowdsourcing." In exploring these challenges and opportunities, Weiss believes the public entrepreneurship course can help make working in government a viable alternative for innovators looking to effect real change. Noting that... View Details
Keywords: by Michael Blanding
  • January 2025
  • Teaching Note

Generative AI and the Future of Work

By: Christopher Stanton and Shira Aronson
Teaching Note for HBS Case No. 824-130. View Details
Citation
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Stanton, Christopher, and Shira Aronson. "Generative AI and the Future of Work." Harvard Business School Teaching Note 825-110, January 2025.
  • 01 Oct 2001
  • Research & Ideas

How To Make Restructuring Work for Your Company

The following excerpt is taken from the "Lessons of Restructuring" section of Gilson's introduction to Creating Value through Corporate Restructuring. Although the case studies in this book span a wide range of companies, industries, and contexts, some common... View Details
Keywords: by Stuart C. Gilson
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

June 2012 working paper, Key Drivers of Successful Implementation of an Employee Suggestion-Driven Improvement Program. Tucker is an associate professor in the Technology and Operations Management unit, and the Marvin Bower Fellow at HBS.... View Details
Keywords: by Paul Guttry
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