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  • 15 Sep 2008
  • Research & Ideas

The Coming Transformation of Social Enterprise

investment intermediaries will emerge to ease the introductions and connections. There may be some consolidation of nonprofits at the top, but the sector will be a lot more vibrant with many new players and actors helping to facilitate the transformation. Reprinted... View Details
Keywords: by Roger Thompson
  • 11 Mar 2009
  • HBS Case

The Energy Politics of Russia vs. Ukraine

innocent. Case closed? Nyet. "The Western notion that Russia uses energy as a weapon is a media oversimplification of very complicated politics," says HBS professor Rawi Abdelal. Abdelal, who recently produced a three-part case... View Details
Keywords: by Garry Emmons; Energy; Utilities
  • February 2021
  • Background Note

Jobs to Be Done: A Toolbox

By: Derek C. M. van Bever, Bob Moesta, Iuliana Mogosanu, Shaye Roseman and Katie Zandbergen
The Jobs to Be Done methodology is both a theory and a practical approach for understanding customer behavior and why people make the choices they make. Many practitioners, whether they work for startups or incumbent businesses, find Jobs to Be Done useful because it... View Details
Keywords: Customer Value and Value Chain; Decision Choices and Conditions; Knowledge Acquisition; Attitudes; Perception; Theory; Behavior; Customer Relationship Management
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van Bever, Derek C. M., Bob Moesta, Iuliana Mogosanu, Shaye Roseman, and Katie Zandbergen. "Jobs to Be Done: A Toolbox." Harvard Business School Background Note 321-095, February 2021.
  • 10 Jan 2007
  • HBS Case

The Challenge of Managing National Security

Associate Professor Jan Rivkin joined the HBS faculty in 1997 as a member of the Strategy Unit. His special area of interest is examining the interactions that occur between and across the various functional and product boundaries of the... View Details
Keywords: by Garry Emmons; Service
  • 30 Jun 2003
  • Research & Ideas

Are You Supporting Your B Players?

and yet pose a drag on the organization because they require constant reinforcement. So who is there to care about the B players? According to HBS professor Thomas J. DeLong, both in a reunion session for View Details
Keywords: by Martha Lagace
  • 02 Jul 2013
  • First Look

First Look: July 2

personal connections amongst U.S. politicians have a significant impact on Senate voting behavior. Networks based on alumni connections between politicians are consistent predictors of voting behavior. We estimate sharp measures that... View Details
Keywords: Anna Secino
  • 18 Jun 2001
  • Lessons from the Classroom

Why Leaders Need Great Books

the policies of a large organization." Badaracco, talking about the course recently with about 80 HBS alumni during the school's reunion weekend in June, said The Moral Leader is unusual for View Details
Keywords: by Martha Lagace
  • 29 Apr 2008
  • Research Event

Venture Capital

Centennial celebration. Through it, HBS honors the important contributions made by its graduates to the development of the VC industry, and who today are estimated to make up more than 20 percent of the world's venture capitalists. The... View Details
Keywords: by Josh Lerner; Financial Services
  • 08 May 2020
  • Research & Ideas

We’ve Now Been Asking “What Do You Think?” for 20 Years

This month marks the twentieth anniversary of the beginning of my “What do you think?” column. The Working Knowledge website was the brainchild of a faculty and staff committee organized in 2000 by then Dean Kim Clark to communicate the results of faculty research to a... View Details
Keywords: by James Heskett
  • 08 Apr 2013
  • Research & Ideas

Women’s Summit Celebrates ‘Sisterhood of the Traveling Pantsuit’

graduates—descended on the Allston campus for the start of the W50 Summit, two days of reflection, celebration, and brainstorming on women's experiences at HBS and beyond. They heard from panels of professors and View Details
Keywords: by Katie Koch & Harvard Gazette
  • 17 Nov 2003
  • Research & Ideas

The Business of Babies

to the 2003 Alumni Healthcare Conference on November 7, outlined the characteristics of the baby market and the political, social, and regulatory roadblocks to businesses that wish to participate. "Morality surrounds this market to... View Details
Keywords: by Julia Hanna; Health
  • 30 Jun 2003
  • Research & Ideas

Computer Security is For Managers, Too

revealed his password to someone posing as another company employee. Why did the employee reveal his password? Because he didn't realize the danger in doing that. Why didn't the employee realize the danger? Because he had not seen a security View Details
Keywords: by Robert D. Austin & Christopher A.R. Darby
  • 13 Jan 2003
  • Research & Ideas

Making Biotech Work as a Business

No matter how you slice the numbers, all arrows in biotechnology's financial performance after twenty years are still pointing downward, said HBS professor Gary P. Pisano recently. Despite the great promise of the sector—to improve the... View Details
Keywords: by Martha Lagace; Biotechnology; Health; Technology
  • 19 Aug 2002
  • Research & Ideas

Here Comes Internet2—Time to Shed Dot Vertigo

fallacious," Nolan charged. In a lively discussion with about fifty HBS alumni held during reunion weekend this summer, Nolan, who spent a year's sabbatical concentrating on Internet2, described the... View Details
Keywords: by Martha Lagace
  • 01 Aug 2008
  • Research & Ideas

Does Market Capitalism Have a Future?

In June, Professor Joe Bower (with fellow HBS professors Dutch Leonard, David Moss, and Lynn Paine) led an HBS faculty colloquium on "The Future of Market Capitalism." The View Details
Keywords: by Garry Emmons
  • 29 Oct 2000
  • Research & Ideas

The Entrepreneurial Venture: A Conversation

changing corporate world beset by reorganization, downsizing, and recession. Of that group, the Bulletin asked four members of the class to share some of their views on sizing up and seizing opportunity. Their discussion gives insights... View Details
Keywords: by Susan Young
  • 04 Sep 2001
  • Lessons from the Classroom

Getting Back on Course

not currently in the full-time workforce. Many of the women who chose to leave their professional careers had approached Clark during his recent visits with alumni groups. They told him they felt disconnected from business and from View Details
Keywords: by Martha Lagace
  • 19 May 2016
  • Research Event

Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium

Cell Biology at Harvard. Sato oversees the Blavatnik Fellowship in Life Sciences Entrepreneurship, which provides a select group of HBS MBA alumni the opportunity to work with top Harvard inventors. The... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
  • 04 Jun 2001
  • Research & Ideas

Why dot.coms Will Rise Again

In separate sessions at the 2001 Global Alumni Conference, HBS professors McFarlan (HBS MBA '61 and DBA '65) and Dorothy A. Leonard dissected the dot.com disaster and found much worth salvaging. In fact,... View Details
Keywords: by Martha Lagace
  • 17 Nov 2003
  • Research & Ideas

The Business Case for Diabetes Disease Management

What should business people in particular know about the pros and cons of attempts to treat and control diabetes—or indeed other chronic diseases? That was the focus of a lively case-study discussion among some fifty participants led by View Details
Keywords: by Martha Lagace; Health
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