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- All HBS Web (93)
- Faculty Publications (50)
- 19 Feb 2008
- Research & Ideas
Radical Design, Radical Results
of variety in their products because of the experiments they conduct. Instead, the results showed just the opposite. While the cost of experimentation in the furniture industry is relatively low, Verganti... View Details
- Person Page
Read excerpts from DENIAL
The Edifice Complex: Denial at Sears
Book Excerpt: Denial at Sears (BusinessWeek.com, February 26, 2010)
From Denial: Why Business... View Details
- 25 Feb 2020
- News
Case Study: The Credit Bureau
moves about a dozen times before buying a home, and all too often the bookshelf purchased for one apartment isn’t needed in the next. As a result, about 10 million tons of furniture go to landfills every year, Ramírez says. He and Aditya... View Details
- 01 Dec 2014
- News
These Walls Can Talk
the furniture and doors, in the walls. Your home comes alive without you even knowing about it,” says Liang. “That’s something we will realize over the next one to two years.” Kelly Liang (MBA 2000) has spent her career at leading-edge... View Details
Keywords: April White
- 20 Jul 2015
- Research & Ideas
Globalization Hasn’t Killed the Manufacturing Cluster
Globalization hasn't made manufacturing clusters obsolete, but the geographically concentrated pockets of industry have to be smart to ensure their survival, according to new research from Harvard Business School. Gary P. Pisano, the... View Details
- 06 Jan 2012
- News
Where Are They Now?
2008. Since winning the Alumni New Venture Contest, which came with $25,000 and a mentoring opportunity with HBS faculty, Sundaram has grown from a staff of four to 16, and, after a stumble with outsourcing the prototype fabrication, has opened its first factory and... View Details
- 01 Oct 1997
- News
Terence P. Stewart
Our experience shows, however, that if that sector is provided breathing room for a period of time and is well managed, it can recover and become strong." Stewart cites his firm's representation of companies or workers in four industries... View Details
Keywords: Garry Emmons
- 01 Sep 2010
- News
Start-Ups Make Their Pitch
industry to the production of mechanical (“dumb”) and electronic (“smart”) beds. Eventually, he expects to develop an entire suite of compact hospital room furnishings. The Alumni New Venture Contest was created with two goals in mind: to... View Details
- Profile
Jonathan Arena
"It definitely started in kindergarten," Jonathan Arena says, about his interest in art. "I attended a Waldorf School that believed in immersing children in creativity, rather than in the industrial processes of most public... View Details
- 01 Oct 2001
- News
New Economy Notables: Thomas S. Volpe
Tom Volpe Prior to earning degrees from Harvard College and the London School of Economics, Tom Volpe had worked as a furniture mover and paperboy, among other occupations. "I never had to wear a jacket and tie," says the gregarious... View Details
- 16 Sep 2022
- Blog Post
Climate Stories Episode #9: Shelly Xu (MBA 2021) Reducing Waste Through Beautiful Design
added industry experts to her group of advisors. Her customer base has increased and she has articulated her company’s roadmap: “SXD creates magic for everyone we touch.” By “magic,” she means “good things that happen without having to... View Details
- 26 Aug 2009
- Op-Ed
Where Cash for Clunkers Ran Off the Road
short-term incentive programs designed to shape consumer purchase behavior. It has no experience in such initiatives and proved itself incapable of forecasting demand associated with different incentive levels. And the auto industry... View Details
- 30 Oct 2012
- First Look
First Look: October 30
steps to re-virtualize the company under his leadership. Purchase this case:http://hbr.org/search/813057-PDF-ENG Peter Jepsen Howard H. Stevenson, Michael J. Roberts, and Jim SharpeHarvard Business School Case 813-046 Peter Jepsen, a newly minted MBA, has bought a... View Details
Keywords: Sean Silverthorne
- 18 Apr 2005
- Research & Ideas
Tips to Reinvent the Department Store
Retail and Luxury Goods Conference on April 3. Chadwick noted that while department stores used to be where shoppers went for everything from baby clothes to furniture to power tools, many stores have now limited their assortment and... View Details
- 01 Jan 2004
- News
Barbara Hackman Franklin, MBA 1964
positions. In 1973, Franklin left the White House to become one of the first commissioners of the U.S. Consumer Product Safety Commission. She focused on society's most vulnerable consumers—children—introducing the first child-resistant caps to medication bottles and... View Details
- 01 Mar 2019
- News
Case Study: Off to a Fine Art
option to her online consignment ceramics offerings, Giridharadas recouped about half of her investment within four months. Now she sees a bigger opportunity: Party supply rentals were a $5 billion industry in the United States in 2017,... View Details
Keywords: Jen McFarland Flint
- 01 Dec 2004
- News
A Life by Design
As a girl growing up in Riverdale, New York, Ivy Ross (PMD 68, 1994) was surrounded by modern design — and disliked it. The home she lived in and the furniture she sat on reflected the avant-garde sensibilities of her father, an View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
largely in the hands of those who lead our service organizations. It’s natural that we would look to leaders in the service sector for the same cutting-edge practices that we used to find being implemented in the past in our large View Details
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
other place where you are seeing malls thrive is at the high end. The luxury malls, what the industry calls A-class malls, are doing very, very well. It's the B- and C-class malls that are in trouble. These malls are targeting the... View Details
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
industry. But research at HBS and other places1 shows that within-industry differences in profitability and returns are typically much greater than across industries. Buffett knows this, investing in "bad" industries like View Details