Publications

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August 2015 (Revised February 2017)
Background Note

The Whys and Hows of Feedback

By: Boris Groysberg and Robin Abrahams

Performance feedback is crucial to a career in the information-rich global economy. However, feedback is psychologically stressful to both give, and hear. This teaching note explains why feedback is both valuable and difficult, and goes on to summarize research on... View Details

Keywords: Feedback; Performance Evaluation; Organizational Culture

December 1999 (Revised July 2000)
Case

Cimetrics Technology (B): Russian Perspectives

By: Lynn S. Paine

Presents the perspectives of two Russian software developers working for Cimetrics in Moscow. A central issue from the Russian perspective is whether a more structured and formal arrangement is needed for managing the Russian team. View Details

Keywords: Business Model; Applications and Software; Business or Company Management; Corporate Entrepreneurship; Human Resources; Cross-Cultural and Cross-Border Issues; Labor and Management Relations; Product Development; Performance Evaluation; Information Technology Industry; Russia; Canada; United States

2021
Working Paper

The Value of Intermediation in the Stock Market

By: Marco Di Maggio, Mark Egan and Francesco Franzoni

We estimate a structural model of broker choice to quantitatively decompose the value that institutional investors attach to broker services. Studying over 300 million institutional equity trades, we find that investors are sensitive to both explicit and implicit... View Details

Keywords: Financial Intermediation; Institutional Investors; Research Analysts; Broker Networks; Equity Trading; Institutional Investing; Financial Services Industry

SSRN

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February 2000 (Revised March 2000)
Case

Owens & Minor, Inc. (B)

By: V.G. Narayanan and Lisa Brem

After a manager at Owens & Minor, a national medical and surgical distribution company, proposes and develops a formalized activity-based pricing and activity-based management approach to sales and service provision, this case explore the outcome. View Details

Keywords: Activity Based Costing and Management; Logistics; Distribution; Price; Supply Chain Management; Sales; Outcome or Result; Management Style; Medical Devices and Supplies Industry; Distribution Industry

2012
Working Paper

Is India's Manufacturing Sector Moving Away from Cities?

By: Ejaz Ghani, Arti Grover Goswami and William R. Kerr

This paper investigates the urbanization of the Indian manufacturing sector by combining enterprise data from formal and informal sectors. We find that plants in the formal sector are moving away from urban and into rural locations, while the informal sector is moving... View Details

Keywords: Urban Development; Policy; Factories, Labs, and Plants; Geographic Location; Education; Infrastructure; Manufacturing Industry; India

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23 Jun 2016
Blog Post

How I Structured My Second Year at HBS

Formally trained as an engineer, Matt Holzapfel (MBA 2015) worked at both Sears and Dell in the years before business school. While at HBS he discovered a budding interest in entrepreneurship, and took advantage of the flexible second... View Details

Teaching Interest

Building and Sustaining a Successful Enterprise (BSSE); HBS MBA Elective; 2018-2021

Teaching fellow for popular MBA course on strategy, entrepreneurship, and disruptive innovation
Helped develop course materials, including teaching cases, teaching notes, and module notes
Guided students in developing capstone semester... View Details

Sanjay Bansal

Keywords: Tea, agribusiness

09 Mar 2020
Working Paper Summaries

Impact Investing: A Theory of Financing Social Entrepreneurship

Keywords: by Benjamin N. Roth; Financial Services

20 Apr 2021
Working Paper Summaries

The Emergence of Mafia-like Business Systems in China

Keywords: by Meg Rithmire and Hao Chen

April 2009 (Revised July 2009)
Exercise

Bringing AMP Home: Personal Case Study

By: Michael L. Tushman

This exercise helps AMP participants build their own personal case study. They develop a gap statement, do formal root cause analysis, and action planning. This exercise is done for each participant and each phase is shared with living group colleagues. View Details

Keywords: Cases; Personal Development and Career; Education; Management

09 Jul 2015
News

HBX Announces Online Courses from Leading Harvard Business School Faculty

13 May 2020
Video

Runa Khan

Runa Khan, Founder and Executive Director of Friendship, an NGO supporting some of the poorest regions in Bangladesh, discusses the innovative strategy for creating schools and training teachers in remote and rural areas, stressing the importance of teaching ethics... View Details

September 1986 (Revised June 1989)
Background Note

Managing Rapid Growth

Describes the issues that entrepreneurs and their firms must deal with in attempting to make the transition from entrepreneurial to professional management. The note suggests that the delegation of responsibility and the implementation of formal controls are two key... View Details

Keywords: Transition; Decision Making; Entrepreneurship; Governance Controls; Growth Management; Resource Allocation; Organizational Structure

20 Oct 2017
Blog Post

Taking Care to Prepare Leaders: Lessons in Leadership Development from DaVita Kidney Care

In September 2010, Lauren Coyle, HBS MBA 2010, entered the leadership development program at DaVita Kidney Care. Formally titled, “The Redwoods Program,” it would guide Coyle through a three-phase curriculum that concluded in April 2011,... View Details

Keywords: Health Care

Article

Trust and Incentives in Agency

By: Ramon Casadesus-Masanell and Daniel F Spulber

Contracts between a principal and an agent are not formed in a vacuum. Although formal contracts between a principal and an agent contain explicit incentives for performance, the relationship between a principal and an agent also involves implicit incentives. Three... View Details

Keywords: Trust; Motivation and Incentives; Agency Theory; Contracts; Market Transactions; Performance; Relationships; Societal Protocols; Legal Liability; Cost