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  • January 2019 (Revised January 2020)
  • Case

Chiacchierone's Owners Chat About Tipping

By: Lena G. Goldberg and Michael S. Kaufman
The founders of a successful upscale restaurant operating with a "no-tipping" policy are faced with employee defections to tipped establishments as well as difficulty in recruiting. They must decide whether to retain or jettison their policy and determine how to deal... View Details
Keywords: Compensation and Benefits; Employees; Policy; Food and Beverage Industry
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  • July 2000 (Revised April 2001)
  • Case

Agricultural Biotechnology and its Regulation

By: Forest L. Reinhardt
In the United States, genetically modified corn and soybeans are now widely grown and consumed. In Europe, however, they have been dubbed "Frankenstein foods," shunned by packaged food manufacturers, and subjected to a host of governmental restrictions. This case... View Details
Keywords: Agribusiness; Genetics; Governing Rules, Regulations, and Reforms; Corporate Strategy; Trade; Law; Goods and Commodities; Safety; Environmental Sustainability; Government and Politics; Agriculture and Agribusiness Industry; Biotechnology Industry; Europe; United States
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  • 11 Sep 2018
  • First Look

New Research and Ideas, September 11, 2018

for idiosyncratic products that features the optimal stopping structure and a seller that learns about item-specific demand through the selling process. The model is estimated using novel panel data of a leading used-car dealership. View Details
Keywords: Dina Gerdeman
  • August 2016 (Revised January 2020)
  • Case

Breakfast at the Paramount

By: Ryan W. Buell
The Paramount is a 44-seat diner on Charles Street in the Beacon Hill neighborhood of Boston. A frequent "Best of Boston" award winner, the restaurant is a perennial favorite among locals and tourists, particularly for brunch on the weekends, when lines often stretch... View Details
Keywords: Food; Management Practices and Processes; Service Delivery; Food and Beverage Industry; Food and Beverage Industry; Boston
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  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

academic psychologists, Harvard Business School professors, directors of organizations, and government officials. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51447 Winter 2017 Oxford Review of Economic Policy The... View Details
Keywords: Carmen Nobel
  • 05 Jun 2018
  • First Look

New Research and Ideas, June 5, 2018

2018 Chicago, IL: University of Chicago Press High-Skilled Migration to the United States and Its Economic Consequences By: Hanson, Gordon H., William R. Kerr, and Sarah Turner, eds. Abstract—Immigration policy is one of the most... View Details
Keywords: Dina Gerdeman
  • January 2010 (Revised July 2011)
  • Case

Hindustan Unilever Limited

By: Thomas J. DeLong and Mona Srivastava
This case illustrates Hindustan Unilever Limited's conflict resolution and people development policies using a “leading from the middle” example. The story centers on the challenges faced by an HR manager at a factory who must meet organizational objectives while... View Details
Keywords: Employee Relationship Management; Labor Unions; Leadership; Goals and Objectives; Managerial Roles; Conflict Management; Food and Beverage Industry; India
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  • 07 Oct 2014
  • First Look

First Look: October 7

resources in the ongoing accumulation of scientific knowledge. Publisher's link: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2478627 October 2014 Research Policy 'Open' Disclosure of Innovations, Incentives and Follow-on Reuse:... View Details
Keywords: Sean Silverthorne
  • 07 Dec 2022
  • Blog Post

2022 Climate Symposium: Tackling Climate Together

The theme of the 2022 Annual Climate Symposium was “Tackling Climate Together” with a focus on the intersectionality of climate change and the critical need for businesses, individuals, policy makers, and consumers to come together to... View Details
  • Article

Kidneys for Sale: Who Disapproves, and Why?

By: Stephen Leider and Alvin E. Roth
The shortage of transplant kidneys has spurred debate about legalizing monetary payments to donors to increase the number of available kidneys. However, buying and selling organs faces widespread disapproval. We survey a representative sample of Americans to assess... View Details
Keywords: Moral Sensibility; Policy; Health; Market Transactions; Attitudes; Trust
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  • October 1991 (Revised December 1993)
  • Case

Ben & Jerry's Homemade Ice Cream, Inc.: Keeping the Mission(s) Alive

Ben & Jerry's is an anti-establishment, values-driven company that has become a successful venture. The dominant founder, Ben Cohen, is not an effective manager, but he brings creative marketing and product skills that have been important to the company's success. He... View Details
Keywords: Mission and Purpose; Organizational Culture; Entrepreneurship; Compensation and Benefits; Food and Beverage Industry; Food and Beverage Industry
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    Gunnar Trumbull

    Gunnar Trumbull is the Phillip Caldwell Professor of Business Administration at Harvard Business School.

    Professor Trumbull’s primary area of expertise in political economy, with a focus on consumer and regulatory politics. His book Strength in... View Details

    Keywords: food; food; food; food; food; food; food; food; food; food
    • May 2020 (Revised March 2022)
    • Case

    The Coronavirus (COVID-19) Pandemic and the Global Economy (A)

    By: Alberto Cavallo and Christian Godwin
    In April 2020, the world struggled to contain the exponential escalation of the coronavirus (COVID-19) pandemic. Dozens of countries had imposed restrictions on travel, work, and social gatherings. A large share of the global population was under lockdowns and... View Details
    Keywords: COVID-19 Pandemic; Demand and Consumers; Supply and Industry; Finance; Central Banking; Financial Markets; International Finance; Globalization; Government and Politics; Health Pandemics; Decision Making; Macroeconomics; Employment; Crisis Management; Supply Chain; Risk and Uncertainty; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Asia; China; Europe; Latin America; Africa; United States
    Related
    • November 2005 (Revised April 2006)
    • Case

    Brazil Sugar and the WTO: Agricultural Reform in the European Union

    By: Ray A. Goldberg, Kerry Herman and Irina Tarsis
    Pedro de Camargo Neto, Brazil's secretary of trade and production for the Ministry of Agriculture, has won a WTO sugar decision for Brazil against the EU sugar policies. This case analyzes what this decision will mean to world food policies, especially those of the EU... View Details
    Keywords: Agribusiness; Trade; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Policy; Government and Politics; Food and Beverage Industry; Europe; United States; Brazil
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      Forest L. Reinhardt

      Forest L. Reinhardt is the John D. Black Professor of Business Administration at Harvard Business School, and HBS’s Senior Associate Dean for Faculty Promotions and Tenure.

      Professor Reinhardt is interested in the relationships between market and nonmarket... View Details

      Keywords: food; food; food; food; food; food; food; food; food; food; food; food; food; food; food; food
      • October 2020 (Revised August 2022)
      • Case

      Union Square Hospitality Group: Hospitality Included

      By: Peter Boumgarden, Ryan W. Buell, Lamar Pierce and Richard Ryffel
      In 2015, Union Square Hospitality Group (USHG), helmed by famous restauranteur Danny Meyer, sent shockwaves through the restaurant industry by announcing the end of tipping in its restaurants. Under its new policy, Hospitality Included (HI), USHG would charge higher... View Details
      Keywords: Restaurants; Tipping; Revenue Sharing; Service Operations; Policy; Change; Human Resources; Management; Food and Beverage Industry
      Related
      • 15 Mar 2018
      • Working Paper Summaries

      Targeted Price Controls on Supermarket Products

      Keywords: by Alberto Cavallo and Diego Aparicio; Food & Beverage
      • 15 Jul 2002
      • Research & Ideas

      Going Green Makes Good Business Sense

      food they consumed to the jobs they took. Environmental quality does behave like a luxury good.— Forest L. Reinhardt All that has changed, partly due to alarming disasters such as the Exxon Valdez oil spill in 1989 and the 1984 Union... View Details
      Keywords: by Martha Lagace
      • 08 Nov 2013
      • HBS Seminar

      Laura Diaz Anadon, Harvard Kennedy School

      • 22 May 2007
      • First Look

      First Look: May 22, 2007

      J. Gomes, Laurence J. Kotlikoff, and Luis M. Viceira Abstract Governments are known for procrastinating when it comes to resolving painful policy problems. Whatever the political motives for waiting to decide, procrastination distorts... View Details
      Keywords: Martha Lagace