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  • Faculty Publications  (317)

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  • All HBS Web  (436)
    • News  (71)
    • Research  (340)
    • Multimedia  (6)
  • Faculty Publications  (317)
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  • March 1983 (Revised October 1985)
  • Teaching Note

Decatur Industries, Inc., Teaching Note

By: F. Warren McFarlan
Keywords: Education; Teaching
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McFarlan, F. Warren. "Decatur Industries, Inc., Teaching Note." Harvard Business School Teaching Note 183-148, March 1983. (Revised October 1985.)
  • June 1997
  • Case

VeriFone: The Transaction Automation Company (A) Abridged

By: F. Warren McFarlan
Describes VeriFone's new organizational model and its role in catapulting VeriFone to a market leadership position. Examines the impact of information technology and information access on the ability to leverage global resources, market responsiveness, and... View Details
Keywords: Information Technology; Organizational Structure; Globalized Markets and Industries; Information Management; Strategic Planning; Resource Allocation; Leadership Development; Information Technology Industry
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McFarlan, F. Warren. "VeriFone: The Transaction Automation Company (A) Abridged." Harvard Business School Case 397-116, June 1997.
  • 2002
  • Chapter

Information and Competition: Early 21st Century

By: F. Warren McFarlan
Keywords: Information Management; Competitive Advantage
Citation
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McFarlan, F. Warren. "Information and Competition: Early 21st Century." In Information Technology Enabled Global Customer Service, edited by Tapio Reponen. Idea Group Publishing, 2002.
  • May 2013
  • Supplement

From Little Things Big Things Grow: The Clontarf Foundation Program for Aboriginal Boys (B)

By: F. Warren McFarlan and Michael Vitale
This case focuses on the growth of an innovative non-profit institution that motivates aboriginal children to attend school by harnessing their love of football. View Details
Keywords: Motivation and Incentives; Nonprofit Organizations; Education; Sports; Education Industry
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McFarlan, F. Warren, and Michael Vitale. "From Little Things Big Things Grow: The Clontarf Foundation Program for Aboriginal Boys (B)." Harvard Business School Supplement 913-416, May 2013.
  • April 1993 (Revised December 2001)
  • Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (C)

By: F. Warren McFarlan and Katherine Seger
Outlines the full architecture of an outsourcing agreement and allows the class to discuss what should and should not be in such agreements. View Details
Keywords: Job Cuts and Outsourcing; Agreements and Arrangements; Technology Industry
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McFarlan, F. Warren, and Katherine Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (C)." Harvard Business School Case 193-146, April 1993. (Revised December 2001.)
  • April 1993 (Revised December 2001)
  • Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (B)

By: F. Warren McFarlan and Katherine Seger
Designed to look at outsourcing from the perspective of a major computer services company trying to get into the business. View Details
Keywords: Communication Technology; Business Startups; Business Plan; Business Strategy; Job Cuts and Outsourcing; Financial Management; Management Teams; Communication Strategy; Organizational Design; Product Design; Accounting; Activity Based Costing and Management; Computer Industry; Information Technology Industry
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McFarlan, F. Warren, and Katherine Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (B)." Harvard Business School Case 193-145, April 1993. (Revised December 2001.)
  • April 1993 (Revised May 1994)
  • Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)

By: F. Warren McFarlan and Katherine Seger
Designed to generate discussion on the issues of outsourcing from the perspective of a firm thinking about turning over its IS activities to a third-party vendor. View Details
Keywords: Management Systems; Management Style; Information Technology; Job Cuts and Outsourcing; Business Strategy; Economic Systems; Business or Company Management; Organizational Change and Adaptation; Business Processes; Employment; Emerging Markets; Activity Based Costing and Management; Information Technology Industry; Consulting Industry
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McFarlan, F. Warren, and Katherine Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)." Harvard Business School Case 193-144, April 1993. (Revised May 1994.)
  • July 1990 (Revised December 1990)
  • Case

CIBA Vision Canada--1990

By: F. Warren McFarlan and Jiro Kukuryo
Keywords: Canada
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McFarlan, F. Warren, and Jiro Kukuryo. "CIBA Vision Canada--1990." Harvard Business School Case 191-001, July 1990. (Revised December 1990.)
  • May 2004 (Revised September 2004)
  • Background Note

Outsourcing IT: The Global Landscape in 2004

By: F. Warren McFarlan and Brian DeLacey
Profiles the history and context of outsourcing, with particular focus on information technology. View Details
Keywords: Job Cuts and Outsourcing; Information Technology
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McFarlan, F. Warren, and Brian DeLacey. "Outsourcing IT: The Global Landscape in 2004." Harvard Business School Background Note 304-104, May 2004. (Revised September 2004.)
  • March 2004 (Revised July 2004)
  • Case

UCB: Managing Information for Globalization and Innovation (A) (Abridged)

By: F. Warren McFarlan and Brian DeLacey
A medium-size European manufacturer of pharmaceuticals and chemicals faces a number of information strategy issues. The case focuses on the issues of coordinating international IT activities and day-to-day operations as well as balancing the company's IT applications... View Details
Keywords: Innovation and Invention; Information Technology; Operations; System; Corporate Strategy; Investment Portfolio; Globalization; Pharmaceutical Industry; Information Technology Industry; Brussels
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McFarlan, F. Warren, and Brian DeLacey. "UCB: Managing Information for Globalization and Innovation (A) (Abridged)." Harvard Business School Case 304-096, March 2004. (Revised July 2004.)
  • November 2003 (Revised December 2003)
  • Case

Enabling Business Strategy with IT at the World Bank

By: F. Warren McFarlan and Brian DeLacey
World Bank IT provides services (communications, applications, video conferencing, knowledge sharing, distance learning, information sharing, client commerce, crisis management, etc.) on a global basis to the poorest countries in the globe via satellites. This case... View Details
Keywords: Information Infrastructure; Globalized Economies and Regions; Information Technology; Global Strategy; Business Strategy; Banks and Banking; Banking Industry
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McFarlan, F. Warren, and Brian DeLacey. "Enabling Business Strategy with IT at the World Bank." Harvard Business School Case 304-055, November 2003. (Revised December 2003.)
  • September 2003 (Revised December 2003)
  • Case

Royal Caribbean Cruises Ltd.

By: F. Warren McFarlan and Valerie Massoni
Focuses on the current IT applications portfolio and plans for the world's second largest cruise line. An IT-intensive organization, it forces students to think through how IT resources should be allocated in this dynamic environment and what kind of management system... View Details
Keywords: Management Systems; Resource Allocation; Planning; Situation or Environment; Information Technology; Air Transportation Industry
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McFarlan, F. Warren, and Valerie Massoni. "Royal Caribbean Cruises Ltd." Harvard Business School Case 304-019, September 2003. (Revised December 2003.)
  • June 2003 (Revised December 2003)
  • Case

Cathay Pacific: Doing More with Less

By: F. Warren McFarlan and Fred Young
This case explores the various aspects of information technology that can be outsourced. Cathay Pacific outsourced a significant part of its vital operations from Hong Kong to Sydney, Australia. View Details
Keywords: Information Technology; Job Cuts and Outsourcing; Globalization; Globalized Firms and Management; Information Technology Industry; Hong Kong; Sydney
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McFarlan, F. Warren, and Fred Young. "Cathay Pacific: Doing More with Less." Harvard Business School Case 303-106, June 2003. (Revised December 2003.)
  • April 2003 (Revised September 2003)
  • Case

Harold Morton and the Rivendell Board (A)

By: F. Warren McFarlan and Ingrid Vargas
Describes the thoughts of a new trustee prior to his first trustees meeting. View Details
Keywords: Nonprofit Organizations; Governance; Governing and Advisory Boards
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McFarlan, F. Warren, and Ingrid Vargas. "Harold Morton and the Rivendell Board (A)." Harvard Business School Case 303-114, April 2003. (Revised September 2003.)
  • December 2001
  • Case

SinoSecurities.com

By: F. Warren McFarlan and Fred Young
Describes a complex software project that has run into difficulties. Students must decide whether to press forward, stop the project, or reconfigure it. Illustrates many of the similarities to challenges facing U.S. and Chinese companies in this difficult arena. View Details
Keywords: Information Technology; Applications and Software; Decisions; Problems and Challenges; Financial Services Industry; China; United States
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McFarlan, F. Warren, and Fred Young. "SinoSecurities.com." Harvard Business School Case 302-072, December 2001.
  • July 2000
  • Supplement

Merrill Lynch - John L. (Launny) Steffens

By: F. Warren McFarlan and Melissa Dailey
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McFarlan, F. Warren, and Melissa Dailey. "Merrill Lynch - John L. (Launny) Steffens." Harvard Business School Video Supplement 301-801, July 2000.
  • August 1997 (Revised June 1999)
  • Case

Providian Trust: Tradition and Technology (A)

By: F. Warren McFarlan and Melissa Dailey
A major trust company attempts to implement a major software system while simultaneously reengineering business processes. Providian Trust, a previously non-IT intensive organization, must completely reposition its management of technology to deal with IT's new... View Details
Keywords: Change Management; Financial Institutions; Business Processes; Organizational Change and Adaptation; Information Technology; Applications and Software; Financial Services Industry
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McFarlan, F. Warren, and Melissa Dailey. "Providian Trust: Tradition and Technology (A)." Harvard Business School Case 398-008, August 1997. (Revised June 1999.)
  • October 1996 (Revised January 1997)
  • Case

Mt. Auburn Hospital

By: F. Warren McFarlan and Jaan Elias
In December of 1993, two of Boston's largest and best known hospitals, Massachusetts General and Brigham and Women's, announced that they were setting aside their historic rivalry to form an alliance and build a regional health network. The announcement set off a wave... View Details
Keywords: Health Care and Treatment; Negotiation Offer; Alliances; Networks; Social Enterprise; Horizontal Integration; Health Industry; Boston
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McFarlan, F. Warren, and Jaan Elias. "Mt. Auburn Hospital." Harvard Business School Case 397-083, October 1996. (Revised January 1997.)
  • January 1997 (Revised June 1997)
  • Case

Southwire: Beyond 2000

By: F. Warren McFarlan and Melissa Dailey
Southwire, based in Carrollton, GA, was the leading producer of aluminum and copper rod, wire, and cable for the transmission and distribution of electricity. In one decade, CEO Roy Richards, Jr. grew annual sales from $500 million in 1985 to $1.9 billion in 1995, an... View Details
Keywords: Leading Change; Growth Management; Competitive Strategy; Global Strategy; Manufacturing Industry
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McFarlan, F. Warren, and Melissa Dailey. "Southwire: Beyond 2000." Harvard Business School Case 397-074, January 1997. (Revised June 1997.)
  • 2016
  • Foreword

IT and Management 1960–2020

By: F. Warren McFarlan
Citation
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McFarlan, F. Warren. "IT and Management 1960–2020." Foreword to Digital Intelligence: What Every Smart Manager Must Have for Success in an Information Age, by Sunil Mithas, xi–xxx. Finerplanet, 2016.
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