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- Faculty Publications (18)
Show Results For
- All HBS Web (233)
- Faculty Publications (18)
- Profile
Maha Malik
youngest of nine children," Maha says, "I learned to speak truth to power at the dinner table. My parents emphasized the development of perspectives, to listen and learn from other points of view. They wanted us to be opinionated, yet open. I grew up... View Details
- 09 Jun 2022
- HBS Case
From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages
its hourly wages and offering signing and retention bonuses. The company also started to rethink the jobs themselves. “If you can't find people to recruit because they don’t care for the job, another tactic is to modify the job, so they... View Details
Keywords: by Pamela Reynolds
- 01 Mar 2024
- News
Action Plan: Wild at Heart
C-suite roles, including as the global head of client analytics for Merrill Lynch and CMO for JPMorgan, ITG, and the state of Rhode Island. But she also always had an eye for design. Her early career included launching a dress line for... View Details
- 22 Oct 2021
- Research & Ideas
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
workers during the pandemic. “You have to trust that they are intelligent enough and well-intentioned enough to get work done no matter what it takes,” she says. This means managers should be careful not to treat workers like children by... View Details
Keywords: by Michael Blanding
- Portrait Project
Yiwei Zhao
did I fully grasp the silence she faced without me. Facing illness, her last days were spent spreading cheer among those who cared for her, always with a smile, shielding me from sorrow. In the eyes of my... View Details
- 24 Jun 2002
- Research & Ideas
Four Keys of Enduring Success: How High Achievers Win
you're not happy," Stevenson quipped. Significance to others can be guided by a sense of fairness, generosity and caring, but do fairness, generosity and caring help you in your achievements? Should individuals leave a legacy at the... View Details
Keywords: by Martha Lagace
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
pushed digital cameras based on the value proposition that they made it easy to edit out the red eyes from all your images and create an online album of your best photos. Research shows, however, that 98 percent of all photos get looked... View Details
- 02 Mar 2009
- Research & Ideas
When Goal Setting Goes Bad
organization, goals are failing. This is what Staw and Boettger found many years ago. When employees care exclusively about reaching a goal, and bad things can happen if they fail, cheating goes up. This is the most important result in... View Details
Keywords: by Sean Silverthorne
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
into consideration the intense emotions of parents and children. So Dietz and his team embarked on a patient-centered redesign by attempting to view the diagnostic procedure through the eyes of a child. The result: Adventure Series... View Details
- 13 Nov 2013
- Research & Ideas
Should Men’s Products Fear a Woman’s Touch?
immediate." “The fact that this car seemed to be targeted toward women was highly problematic for many in the brand community” In the eyes of Porsche brand community members, those headlines were designed to attract a feminine... View Details
- 07 Jan 2002
- Research & Ideas
How Marketing Can Reduce Worldwide Poverty
On the face of it, social marketing is a cinch. Here's one scenario. You as a marketer want people who are living in poverty to take better care of their health. So, given your profession, what do you do? You can persuade them—through... View Details
Keywords: by Martha Lagace
- Portrait Project
Nishi Anand
met all the students, supervised classes, and made curriculum changes. Dad was happy – immersed into everything, wholeheartedly. As I hung up, my eyes scanned my own room, stopping at the empty photo frame tossed on the floor. It had... View Details
- 01 Mar 2024
- News
Alumni and Faculty Books and Podcasts
its impact on soldiers’ lives, both during and after their service. For US Army soldiers, both past and present, it will evoke laughter, memories and perhaps bring a tear to the eyes of some. Army life, as depicted within these pages,... View Details
- 15 Mar 2017
- Lessons from the Classroom
More Than 900 Examples of How Climate Change Affects Business
This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details
- 01 Oct 2000
- News
Carlos A. Saladrigas: Hardworking Optimist
Saladrigas managed to save $400 -- by mowing lawns, delivering newspapers, and waxing cars -- to help his parents get settled when they arrived from Cuba in 1962. Tragically, his mother then developed cancer, and Saladrigas dropped out of high school to help View Details
Keywords: Susan Young
- 04 Dec 2023
- Blog Post
My Summer of Joy with the National Parks Service
Care Units. I came to school passionate about access and equity in health care, and curious about systemic barriers to resources that allow communities to live healthy lives. As soon as I got to campus though, I realized I had no idea how... View Details
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
allowing them to weigh in on every message a brand posts—all for plenty of public eyes to see. Inappropriate messaging Cheerios attempted to express sympathy after Prince died, but its “Rest in peace” tweet received a vicious... View Details
- 18 Feb 2020
- Blog Post
A Vision of Love@HBS in 2020
much dining hall sushi?). We know this semester will be challenging since our new seats have forced us into a long distance relationship, but our relationship will be sustained by constant eye contact and shenanigans outside of the... View Details
- 01 Jun 2007
- What Do You Think?
How Should Pay Be Linked to Performance?
items caught my eye recently. The first was the report from the Home Depot annual meeting contrasting this year's investor-friendlier tone set by the company's new CEO, Frank Blake, with last year's, led by then-CEO Robert Nardelli. It's... View Details
Keywords: by Jim Heskett
- 11 Mar 2024
- News
In Harmony
Homeplus; and the 2019 acquisition of Godiva Chocolate’s Asia-Pacific operations. Earlier, while at Carlyle, he oversaw the purchase of KorAm Bank in 2000 and its sale four years later to Citigroup, in a deal that more than doubled Carlyle’s original investment. That... View Details