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- All HBS Web (329)
- Faculty Publications (20)
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- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
to Customer Service Is your enterprise resilient or rigid? In this Q&A, HBS professor Ranjay Gulati, an expert on leadership, strategy, and organizational issues in firms, describes how companies can evolve through four levels to... View Details
Keywords: by Staff
- 26 Jun 2017
- Research & Ideas
How Cellophane Changed the Way We Shop for Food
first transparent packaging film, was invented in 1908 by the Swiss engineer Jacques Brandenberger. He dubbed it “cellophane” as a combination of the words “cellulose” (of which it was made) and “diaphane” (an archaic form of the word... View Details
- 04 Feb 2010
- What Do You Think?
What’s the Best Way to Make Careful Decisions?
it, " the question should not be rational decision making OR intuition, but rather how to combine both." David Kendall said, "In the most difficult case of no-time and high-risk, reliance on 'rational intuition' may be a... View Details
Keywords: by James Heskett
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
one way or another, grieving. According to David Kessler, an author and grief expert quoted in a recent HBR article, “The loss of normalcy; the fear of economic toll; the loss of connection. This is hitting us and we’re grieving.... View Details
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
migrate to the web for your category of goods (for example ALDI and Dollar General). There is an argument to be made that, for certain combinations of demographic groups and categories, Internet penetration will remain low, and therefore... View Details
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
with team projects and experiential learning. Training might come initially through the collective work of multiple business schools, with cohorts of alumni who receive a short dose of either functional knowledge or research skills or teaching training, or some View Details
- 17 Nov 2011
- Sharpening Your Skills
Sharpening Your Skills: Organizational Design
Questions To Be Answered: What are the best techniques for fostering innovation in multicultural teams? I want my functional experts to influence high-level strategy. How can managers get the best thinking out of support staff? What role... View Details
Keywords: Re: Ranjay Gulati & Raffaella Sadun
- 15 Aug 2011
- Research & Ideas
A New Model for Business: The Museum
we understand the role and appreciate that an expert who functions as our decision-making proxy makes for a much better museum-going experience” But Harvard Business School's Ray Weaver says that what Groupon is up to is much more... View Details
Keywords: by Carmen Nobel
- 18 Jul 2018
- Research & Ideas
No More General Tso's? A Threat to 'Knowledge Recombination'
Management Unit at Harvard Business School. Perhaps even more surprising was what came next. Seeing the success, American researchers began investigating the use of turmeric as well, combining it with other chemicals to file their own... View Details
- 30 Apr 2001
- Research & Ideas
Why Evolutionary Software Development Works
industry experts to rate the comparative quality of each product relative to other products that targeted similar customer needs at the time the act was launched. Product quality was defined as a combination... View Details
- 24 Apr 2012
- First Look
First Look: April 24
experts' ability to combine and balance these two processes, we distinguish analytically among four positions of influence they can occupy-compliance expert, technical champion, trusted advisor, and engaged toolmaker-and trace the... View Details
Keywords: Carmen Nobel
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
formulate strategy in large, evolving technical systems. I argue that the points of value creation and value capture in a technical system are the system’s bottlenecks. Bottlenecks arise first as important technical problems to be solved. Once the problem is solved,... View Details
Keywords: Dina Gerdeman
- 20 Feb 2013
- Research & Ideas
Big Deal: Reflections on the Megamerger of American and US Airways
filed for bankruptcy protection in November 2011. For the smaller US Airways, it was a chance to bulk up to compete on an equal footing with the big domestic carriers on the tarmac, United and Delta. In their articles below, Harvard Business School Professor Stuart... View Details
- 09 Jul 2013
- Research & Ideas
Catching Up With Boards--Jay Lorsch
performance and succession, corporate strategy, and executive compensation. In a recent interview at Harvard Business School, governance expert Jay Lorsch, the School's Louis Kirstein Professor of Human Relations, offered his insights.... View Details
Keywords: by Jim Aisner
- 06 Oct 2011
- What Do You Think?
How Will the ‘Moneyball Generation’ Influence Management?
Several respondents suggested that the successful use of such analytics require much more than the data itself. For example, Doug Elliott commented that "The lesson of 'Moneyball' is about knowing what to look for in the first place. You first have to be an View Details
Keywords: by James Heskett
- 20 Jul 2020
- Op-Ed
It's Time for a Bipartisan Health Plan for Employers and Employees
propose a way to alter our health insurance benefits universe for insured employees and the self-insured by combining the best of Republican and Democratic ideas about health insurance. More choice, affordability, and personal control A... View Details
- 06 Apr 2016
- What Do You Think?
As Tim Cook, How Would You Tackle Apple's Next Challenge?
expert hackers apparently have found a way to neutralize the security features of the iPhone, overcoming a combination of software and hardware designed to disable the phone after 10 attempts to enter... View Details
- 11 Apr 2017
- First Look
First Look at New Research, April 11
preferred algorithmic advice, and for subjective decisions, participants preferred advice from people. Experiment 6 tested the interaction of subjectivity and the availability of expert advice. Participants preferred an View Details
- 24 Sep 2012
- Research & Ideas
Why Do We Tax?
There is a mismatch between what many scholars assume is the purpose of taxes and what most people believe for themselves. That mismatch means that the advice experts offer to policymakers and citizens debating American tax policy can... View Details
- 26 Jun 2012
- First Look
First Look: June 26
Hall, Anette Mikes, and Yuval Millo Abstract In this study, we examine transformations in the influence of risk managers in two large UK banks over a period of six years. Our analysis highlights that a process we term toolmaking, whereby View Details
Keywords: Sean Silverthorne