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  • October 2002 (Revised March 2013)
  • Case

Intermountain Health Care

By: Richard M.J. Bohmer, Amy C. Edmondson and Laura Feldman
Intermountain Health Care (IHC), an integrated delivery system based in Utah, has adopted a new strategy for managing health care delivery. The approach focuses management attention not only on the facilities where care takes place but also on physician decision making... View Details
Keywords: Ethnicity; Innovation Strategy; Cost Management; Information Technology; Organizational Structure; Technology Adoption; Performance Improvement; Problems and Challenges; Adoption; Change Management; Cost vs Benefits; Health Care and Treatment; Health Industry; Utah
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  • July 2011
  • Case

Shifting the Diversity Climate: The Sodexo Solution

By: David A. Thomas and Stephanie J. Creary
This case profiles the evolution of Sodexo's diversity initiative. Diversity became a key priority for Sodexo, North America in 2001 after a class-action lawsuit was filed and certified in Washington, D.C. against Sodexo Marriot Services, Inc., the food services... View Details
Keywords: Diversity; Business Strategy; Globalization; Management Teams; Gender; Race; Ethnicity; Age; Food and Beverage Industry; North America; Washington (state, US)
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  • 17 May 2017
  • Research & Ideas

Minorities Who 'Whiten' Job Resumes Get More Interviews

whitened fared much better in the application pile than those that included ethnic information, even though the qualifications listed were identical. Twenty-five percent of black candidates received callbacks from their whitened resumes,... View Details
Keywords: by Dina Gerdeman
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

the high $60 million range. The sell-side team, comprised of bankers from the Blackstone Group and Greenhill, and lawyers from Wachtell Lipton and Kirkland & Ellis, is forced to regroup and reconsider their options for galvanizing the... View Details
Keywords: Martha Lagace
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

India, China), but they overlook significant ethnic markets within the United States. For example, the combined African-American and Hispanic markets in the U.S. are larger than the economies of all but 13 countries, and more than 2... View Details
Keywords: Sean Silverthorne
  • 07 Aug 2012
  • First Look

First Look: August 7

a pair share the same ethnic background, attended the same school, or worked for the same employer previously). Moreover, frequent collaborators in syndication are those venture capitalists who display a high level of mutual affinity. We... View Details
Keywords: Sean Silverthorne
  • 26 Sep 2023
  • Research & Ideas

Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates

When companies try to hire employees from specific ethnic or racial backgrounds to meet their diversity, equity, and inclusion goals, an uncomfortable feeling often creeps into the process. Particularly among well-intentioned white... View Details
Keywords: by Kristen Senz

    Robin J. Ely

    Robin Ely is the Diane Doerge Wilson Professor of Business Administration at Harvard Business School. She conducts research on race and gender relations in organizations with a focus on leadership, identity, and organizational culture change.... View Details

    • Web

    Entrepreneurial Management - Faculty & Research

    Chi Wan and Alptug Yorulmaz We study funding gaps on Kickstarter across multiple ethnic groups from 2009 to 2021. Scaling the concept of racially salient events, we quantify the close co-movement of minority... View Details
    • 27 Mar 2012
    • First Look

    First Look: March 27

    effects, we look within multinational firms and show that higher levels of bilateral trust between the multinational's country of origin and subsidiary's country of location increases decentralization, even after instrumenting trust using religious and View Details
    Keywords: Carmen Nobel
    • 2010
    • Working Paper

    Will I Stay or Will I Go?: Cooperative and Competitive Effects of Workgroup Sex and Race Composition on Turnover

    By: Kathleen L. McGinn and Katherine L Milkman
    We develop an integrated theory of the social identity mechanisms linking workgroup sex and race composition across levels with individual turnover. Building on social identity research, we theorize that social cohesion (Tyler, 1999; Hogg and Terry, 2000) and social... View Details
    Keywords: Competition; Ethnicity; Race; Groups and Teams; Identity; Resignation and Termination; Gender; Cooperation
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    • 27 Feb 2024
    • Research & Ideas

    Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

    increases brand attitude, and the company is seen as having more commitment to diversifying the workforce.” US law requires companies with more than 100 employees to report their workforce’s gender, race, and ethnicity by job category to... View Details
    Keywords: by Shalene Gupta
    • 29 Jul 2008
    • First Look

    First Look: July 29, 2008

    http://www.hbs.edu/research/pdf/09-006.pdf The Agglomeration of U.S. Ethnic Inventors Author:William R. Kerr Abstract The ethnic composition of U.S. inventors is undergoing a significant transformation-with... View Details
    Keywords: Martha Lagace
    • Web

    Faculty & Research - Entrepreneurship

    Faculty & Research January 2025 Article Everyone Steps Back?: The Widespread Retraction of Crowd-Funding Support for Minority Creators When Migration Fear Is High By: John (Jianqui) Bai, William R. Kerr , Chi Wan and Alptug Yorulmaz We study funding gaps on Kickstarter... View Details
    • Web

    Data - Advancing Racial Equity

    Multi-Dimensional Reporting We share students' full racial and ethnic identities to more inclusively reflect the racial / ethnic groups with which they identify in the... View Details
    • 13 Dec 2022
    • Research & Ideas

    The Color of Private Equity: Quantifying the Bias Black Investors Face

    groups by combining information from data analytic firms like Burgiss and PitchBook with SEC filings and research from public sources like LinkedIn, news articles, commercial datasets, and private communications. The researchers noted... View Details
    Keywords: by Pamela Reynolds; Financial Services
    • 20 Aug 2020
    • Book

    From the Plow to the Pill: How Technology Shapes Our Lives

    For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner currents of our personal lives,... View Details
    Keywords: by Dina Gerdeman
    • Web

    Leadership - Faculty & Research

    how teams perform. In this article, NFL great Tom Brady and Nitin Nohria, of Harvard Business School, present a set of principles that people in any realm can apply to help teams successfully work together toward common goals. Keywords: View Details
    • 01 Sep 2023
    • News

    Solving for Z

    known a world without the internet and can’t imagine one without social media. So savvy employers are turning to platforms like TikTok and Instagram to reach potential hires. Other aspects are more subtle and involve addressing the divergent expectations among this... View Details
    Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government
    • Web

    Topics - HBS Working Knowledge

    (6) Entertainment (21) Entrepreneurship (290) Environmental Accounting (8) Environmental Sustainability (180) Equality and Inequality (44) Equity (25) Ethics (172) Ethnicity (8) Executive Compensation (13) Executive Education (11)... View Details