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  • 09 May 2023
  • Blog Post

Celebrating Asian American and Pacific Islander Heritage Month at HBS (part 1)

and diversity of the AAPI experience and inspire hope for a world of empathy, compassion, and courage. Adelina Pak (MBA 2024) The first time I ever asked my parents for help on homework was at HBS. Growing up as a child of Korean... View Details
  • June 2023
  • Simulation

Artea Dashboard and Targeting Policy Evaluation

By: Ayelet Israeli and Eva Ascarza
Companies deploy A/B experiments to gain valuable insights about their customers in order to answer strategic business problems. In marketing, A/B tests are often used to evaluate marketing interventions intended to generate incremental outcomes for the firm. The Artea... View Details
Keywords: Algorithm Bias; Algorithmic Data; Race And Ethnicity; Experimentation; Promotion; Marketing And Society; Big Data; Privacy; Data-driven Management; Data Analysis; Data Analytics; E-Commerce Strategy; Discrimination; Targeted Advertising; Targeted Policies; Pricing Algorithms; A/B Testing; Ethical Decision Making; Customer Base Analysis; Customer Heterogeneity; Coupons; Marketing; Race; Gender; Diversity; Customer Relationship Management; Marketing Communications; Advertising; Decision Making; Ethics; E-commerce; Analytics and Data Science; Retail Industry; Apparel and Accessories Industry; United States
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  • 31 Jan 2017
  • First Look

First Look at New Research: January 31, 2017

overseas, while Chinese innovations rarely made it out of China. Interestingly, growth in applications varies by IP tool, with industrial designs experiencing the most growth. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52174 View Details
Keywords: Carmen Nobel

    Peter Wharton-Hood

    Keywords: Healthcare; Finance; Banking
    • 14 Sep 2017
    • Op-Ed

    Op-Ed: Google Engineer Deserved to be Fired by the CEO

    Google CEO Sundar Pichai. Credit:  Steven Zimmerman/Wikipedia Commons Google software engineer James Damore’s ten-page manifesto excoriating his employer for its diversity initiatives incited a major controversy in August about... View Details
    Keywords: by Bill George
    • March 2022 (Revised April 2023)
    • Case

    Pittsburgh: A Successful City?

    By: Karen Mills, Caroline Elkins, Vikram Gandhi, Gabriella Elanbeck and Zeke Gillman
    Pittsburgh, PA, was once the crown jewel of American heavy industry. During the 19th and 20th centuries, the city was an undisputed leader in steel production, boasting some of the largest companies and wealthiest individuals in the world. Its abundance of... View Details
    Keywords: Economic And Social Disparities; Economic Development; Local Economic Development; Contextual Intelligence; Contextual Knowledge; Context; City Growth; City Innovation; City Leadership; Pittsburgh; Local Government; Local Stakeholders; Business And Community; Business And Community Relations; Community Engagement; Community Relations; Cross-sector Collaboration; Innovation; Innovation Economy; Innovation Clusters; Innovation Ecosystems; Shared Prosperity; Equality Of Opportunity; Equity; Inclusion; Business And Government; Business ＆ Government Relations; Business And Government Relations; Business And Society; Neighborhoods; Race And Ethnicity; Innovation ＆ Entrepreneurship; Diversity; Ethnicity; Race; Household; Income; Economic Growth; Economic Sectors; Economics; Local Range; Urban Development; Urban Scope; City; Cross-Cultural and Cross-Border Issues; Government and Politics; Government Administration; Growth and Development; History; Leadership; Goals and Objectives; Philanthropy and Charitable Giving; Society; Civil Society or Community; Culture; Human Needs; Public Opinion; Public Sector; Social Issues; Poverty; Equality and Inequality; Manufacturing Industry; Steel Industry; Education Industry; Medical Devices and Supplies Industry; Technology Industry; United States; Pittsburgh; Pennsylvania
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    • 2015
    • Organizational Change

    Susan Sturm

      Beauty Imagined: A History of the Global Beauty Industry

      The global beauty business permeates our lives, influencing how we perceive ourselves and what it is to be beautiful. The brands and firms which have shaped this industry, such as Estée Lauder, Chanel, L'Oréal, and Shiseido, have imagined beauty for us.... View Details

      • 06 Nov 2018
      • First Look

      New Research and Ideas, November 6, 2018

      Diversity and Firm Performance By: Zhang, Letian Abstract—How does a firm’s gender diversity affect its performance? Existing work has shown conflicting evidence—some finding a positive effect of gender... View Details
      Keywords: Dina Gerdeman
      • December 2004 (Revised August 2005)
      • Case

      Managing a Public Image: Sophie Chen

      By: Robin J. Ely and Ingrid Vargas
      Sophie Chen, an Asian-American MBA student at Harvard Business School, describes a professional situation in which she was unable to mentor a junior person effectively because she disapproved of the way her Asian-American mentee conformed to an ethnic stereotype.... View Details
      Keywords: Leadership; Perception; Relationships; Diversity
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      • November 2007
      • Case

      Differences at Work: Sam (A)

      By: Sandra J. Sucher and Rachel Gordon
      In Differences at Work: Sam (A) HBS Case No. 9-408-021 Sam is one of the few minorities working at his company at the analyst level. He refuses a request from Human Resources to fill the “Asian spot” in his firm's diversity video. View Details
      Keywords: Ethnicity; Employees; Diversity
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      • 07 Aug 2012
      • First Look

      First Look: August 7

      Creativity: The Superadditive Benefits of Multicultural Experience for Collective Creativity in Culturally Diverse Teams Authors:Carmit Tadmor, Patricia Satterstrom, Sujin Jang, and Jeffrey Polzer Publication:Journal of Cross-Cultural... View Details
      Keywords: Sean Silverthorne
      • 2018
      • Race and Leadership Development

      Why Are We Talking About Race at Work?

      • 28 Aug 2012
      • Working Paper Summaries

      Channels of Influence

      Keywords: by Lauren Cohen, Umit G. Gurun & Christopher J. Malloy
      • 2017
      • Blitz Discussions

      Of Margins and Modalities

        David A. Thomas

        David Thomas is H. Naylor Fitzhugh Professor of Business Administration at Harvard Business School.  His research addresses issues related to executive development, cultural diversity in organizations, leadership and organizational change.  He recently served as a... View Details

        Keywords: biotechnology; consulting; consumer products; education industry; financial services; media
        • 06 Aug 2007
        • Research & Ideas

        High Hills, Deep Poverty: Explaining Civil War in Nepal

        whether ethnically diverse countries have a greater risk of civil war. Scholars have argued it both ways. Some say that if a society is very diverse it is very hard to... View Details
        Keywords: by Martha Lagace
        • 04 May 2021
        • Blog Post

        Asian American Pacific Islander Heritage Month at HBS

        Association (AABA), in collaboration with students and organizations across campus, is proud to share and honor the stories of our community members. We hope these stories showcase the history, richness, and diversity of the AAPI... View Details

          Robin J. Ely

          Robin Ely is the Diane Doerge Wilson Professor of Business Administration at Harvard Business School. She conducts research on race and gender relations in organizations with a focus on leadership, identity, and organizational culture change.... View Details

          • 28 Jul 2008
          • Research & Ideas

          Making the Decision to Franchise (or not)

          headquarters maximize an organization's overall revenues by efficiently (and effectively) monitoring the desires of consumers representing a wide range of ethnicities and income levels, large families and singletons? Much has been written... View Details
          Keywords: by Julia Hanna; Retail