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- All HBS Web (166)
- Faculty Publications (73)
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- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
induced by the promise of temporary sharing, sharers of uninhibited selfies come across as having worse judgment relative to those who share relatively discreet selfies (studies 1, 2, & 4–7)—an attributional pattern that is... View Details
Keywords: Sean Silverthorne
- 15 Apr 2024
- Book
Struggling With a Big Management Decision? Start by Asking What Really Matters
They express what I came to call our personal moral wisdom. This is our personal judgment about what really matters in a situation, what is responsible, and what is possible and practical. For well or ill, when we make a final decision in... View Details
Keywords: by Dina Gerdeman
- 07 Apr 2022
- Research & Ideas
Giving Back: Consumers Care More About How Companies Donate Than How Much
profits over one week. The psychology of giving Consumers might be making these choices for several reasons, even beyond judgments of generosity, Keenan says. For example, people shopping for brands that donate a higher percentage of... View Details
Keywords: by Pamela Reynolds
- 2021
- Working Paper
False Signaling and Personal Moral Failings: Two Distinct Pathways to Hypocrisy with Unequal Moral Weight
By: Jillian J. Jordan and Roseanna Sommers
Moral engagement is a key feature of human nature: we hold moral values, condemn those who violate those values, and attempt to adhere to them ourselves. Yet moral engagement can make us appear hypocritical if we fail to behave morally. When does moral engagement risk... View Details
Keywords: Moral Engagement; Hypocrite; Dishonesty; Moral Values; Moral Sensibility; Behavior; Values and Beliefs
Jordan, Jillian J., and Roseanna Sommers. "False Signaling and Personal Moral Failings: Two Distinct Pathways to Hypocrisy with Unequal Moral Weight." Working Paper, January 2021.
- 07 Feb 2022
- Research & Ideas
Digital Transformation: A New Roadmap for Success
ethical governance of data "often" or "always," a number that seems inconsistent with what we heard in our roundtables. Participants say there’s still much work to do to embed ethical View Details
- 26 Apr 2023
- In Practice
Is AI Coming for Your Job?
Automating these tasks will enable knowledge workers to concentrate on value-adding activities where human expertise is indispensable, such as interpreting context and nuance, exercising emotional intelligence, addressing moral and View Details
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
decisions. Analytics are important, but judgment and critical thinking ultimately set the roadmap. All employees, not just the data scientists, use data to develop new insights and foresight instead of relying on past experience. Given... View Details
- 21 Mar 2017
- First Look
First Look at New Research, March 21
in press Academy of Management Journal Compromised Ethics in Hiring Processes? How Referrers’ Power Affects Employees’ Reactions to Referral Practices By: Delfer-Rozin, R., B. Baker, and F. Gino Abstract—In this paper, we explore... View Details
Keywords: Sean Silverthorne
- June 2020 (Revised October 2020)
- Case
What Went Wrong with Boeing's 737 Max?
By: William W. George and Amram Migdal
This case describes the development of the Boeing 737 Max airplane model and the events leading up to two tragic plane crashes, in which a total of 346 people died: the crash of Lion Air flight 610 on October 29, 2018, in Indonesia, and the crash of Ethiopian Airlines... View Details
Keywords: Communication; Communication Intention and Meaning; Communication Strategy; Forms of Communication; Announcements; Decision Making; Decision Choices and Conditions; Judgments; Ethics; Moral Sensibility; Values and Beliefs; Globalization; Global Strategy; Governance; Corporate Accountability; Governance Controls; Human Resources; Resignation and Termination; Leadership; Leadership Style; Management; Business or Company Management; Crisis Management; Management Practices and Processes; Management Skills; Management Style; Management Systems; Risk Management; Time Management; Markets; Demand and Consumers; Digital Platforms; Supply and Industry; Duopoly and Oligopoly; Industry Structures; Operations; Product Development; Organizations; Organizational Change and Adaptation; Organizational Culture; Outcome or Result; Failure; Success; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Risk and Uncertainty; Safety; Strategy; Transportation; Air Transportation; Aerospace Industry; Air Transportation Industry; Africa; Ethiopia; Asia; Indonesia; North and Central America; United States; Seattle; Chicago
George, William W., and Amram Migdal. "What Went Wrong with Boeing's 737 Max?" Harvard Business School Case 320-104, June 2020. (Revised October 2020.)
- 04 Jan 2022
- What Do You Think?
Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?
cause or not. Each situation is different. It may depend on the nature of the CEO’s shortcomings and the terms of their contract. Was the problem merely poor company performance (rarely regarded as “cause”), poor judgment (a borderline... View Details
Keywords: by James Heskett
- 10 May 2010
- Research & Ideas
What Top Scholars Say About Leadership
judge [them] and these judgments are likely to vary widely and depend on the stakeholders' independent values and goals." [ ] It is with some frustration that we have not had much to say about how effective leaders of innovation do... View Details
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
reason that the issue of trust arises is that these individuals are expected to exercise judgment—based on specialized knowledge and methods of analysis that they alone are thought to possess—in areas in which their decisions affect the well-being of others. When the... View Details
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
twentieth-century senior executives and twenty-first-century senior executives. Much more frequently, today's senior executives are confronted with situations with multiple uncertainties, requiring collaboration and judgment from experts... View Details
Keywords: by Martha Lagace
- 17 Aug 2021
- Research & Ideas
Can Autonomous Vehicles Drive with Common Sense?
introduction of penicillin or vaccines. “So many people are injured and dying on the roads every year, and we are allowing that to happen,” says De Freitas. “That’s an ethical choice.” "People want to be able to say, it’s behaving in a... View Details
- 01 Feb 2010
- Research & Ideas
The ‘Luxury Prime’: How Luxury Changes People
activate a social norm that it is appropriate to pursue interests beyond a basic comfort level, even at the expense of others. It may be this activated social norm affects people's judgment and decision-making. Alternatively, exposure to... View Details
Keywords: by Sarah Jane Gilbert
- 12 Mar 2014
- Lessons from the Classroom
Managing the Family Business: Firing the CEO
something has gone very wrong and the organization could be in trouble. It implies that the person was a bad choice to begin with, which impugns the judgment of those who hired the CEO. And there's also the personal confrontation that... View Details
- 25 Aug 2017
- Op-Ed
Op-Ed: After Charlottesville, Where Does a CEO's Responsibility Lie?
Leaders of publicly held companies are required to exercise their best judgment in pursuit of the interests of the business, and this gives them enormous flexibility to make whatever choice they see fit. This a test that cannot be... View Details
Keywords: by Gautam Mukunda
- August 2017
- Case
Wake Up Call
By: David G. Fubini and Christine Snively
In 1993, three consultants at different stages in their careers must decide how to respond to what they considered to be unethical behavior from a partner at their firm. They each considered the potential consequences of reporting a senior colleague and the impact it... View Details
Fubini, David G., and Christine Snively. "Wake Up Call." Harvard Business School Case 418-001, August 2017.
- 02 Sep 2008
- First Look
First Look: September 3, 2008
Seemingly Irrelevant Factors Influence Judgment of (Un)ethical Behavior Authors:Francesca Gino, Lisa L. Shu, Max H. Bazerman Abstract People often make judgments about the View Details
Keywords: Sean Silverthorne
- Article
Memory Lane and Morality: How Childhood Memories Promote Prosocial Behavior
By: F. Gino and S. Desai
Four experiments demonstrated that recalling memories from one's own childhood lead people to experience feelings of moral purity and to behave prosocially. In Experiment 1, participants instructed to recall memories from their childhood were more likely to help the... View Details
Gino, F., and S. Desai. "Memory Lane and Morality: How Childhood Memories Promote Prosocial Behavior." Journal of Personality and Social Psychology 102, no. 4 (April 2012): 743–758.