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Publications

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  • All HBS Web  (217)
    • News  (64)
    • Research  (128)
    • Multimedia  (2)
  • Faculty Publications  (16)

Show Results For

  • All HBS Web  (217)
    • News  (64)
    • Research  (128)
    • Multimedia  (2)
  • Faculty Publications  (16)
← Page 4 of 217 Results →
  • 25 Aug 2014
  • HBS Case

Starbucks Reinvented

comfort, connection, and respect for its product and the communities Starbucks serves. CEO Howard Schultz has reignited Starbucks with innovative new offerings and by refocusing workers on the company's core values.Photo: iStockPhoto So... View Details
Keywords: by Julia Hanna; Food & Beverage
  • 25 Mar 2021
  • Blog Post

Meet the Student Academic Services Support Team at HBS!

situation created by COVID-19, there is an essential need for our community to prioritize taking care of ourselves and each other. SAS staff offer a number of customized programs throughout the year to respond to student stressors and... View Details
  • 01 Dec 2006
  • What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

mind in the face of the debate over immigration and outsourcing, essentially trade in labor. And it is prompted by a new book, A Farewell to Alms: A Brief Economic History of the World, by Gregory Clark that identifies what he calls... View Details
Keywords: by by Jim Heskett
  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

academics from different fields frame research questions in a way that will lead to an integrative theory of change. Such a theory would clarify the trade-offs between different approaches to change and would aid in defining choices and consequences. This integration,... View Details
Keywords: by Michael Beer & Nitin Nohria
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

essential part of the restaurant experience. Rebuilding that confidence and trust needs to begin with empathy and respect for restaurant employees who will be a new contingent of frontline workers in the... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 15 Sep 2022
  • Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

where it’s essential to keep up with the latest information in the field. “In those type of industries, information is evolving very rapidly, so weak ties can help you access that efficiently,” Rajkumar says. Adds Brynjolfsson: “The... View Details
Keywords: by Michael Blanding
  • 21 Sep 2021
  • Office Hours

Readers Ask: How Can I Gain Power and Influence?

dynamics in the workplace? Workers have more power today than they did 18 months ago, partly because the pandemic has made all of us aware of how critically important essential View Details
Keywords: by Kristen Senz
  • 28 Mar 2012
  • What Do You Think?

Are Factory Jobs Important to the Economy?

Summing Up: What Next, If Manufacturing Proves Not To Be A Creator Of Those Good "factory Jobs" Of The Past? Manufacturing is essential to the health of an economy. It both fuels and results from innovation. It is natural in the course of... View Details
Keywords: by James Heskett; Manufacturing
  • 01 Feb 2023
  • What Do You Think?

Will Hybrid Work Strategies Pull Down Long-Term Performance?

(iStockphoto/AndreyPopov) Remote work has always been an essential part of economic activity. Some people work from home, some work from anywhere, and some work where customers need them. But the COVID-19 pandemic gave rise to both... View Details
Keywords: by James Heskett
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

distancing. New patterns of consumer and worker behavior and expectations have emerged during the first weeks of the crisis. COVID-19 represents a tremendous economic shock and burden. In recent weeks, the focus has begun to shift towards... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

figure it out. It’s a new way of serving users and making customers happy, but it comes with a lot of risks. The minute something this fundamental happens, where you’re essentially taking a firm’s ability to serve consumers and you’re... View Details
Keywords: by Dina Gerdeman
  • 15 Nov 2011
  • First Look

First Look: November 15

essential to develop the self-awareness, compassion, emotional intelligence, and authenticity required to be inspired human beings and inspiring leaders. Book:... View Details
Keywords: Sean Silverthorne
  • Web

Winners & Runners-Up | New Venture Competition

technology. Business Track, 2019 MyToolbox Technologies, Inc. Wil Eyi (MBA 2019) Business Track Winner Platform for construction workers NomPot Ed Arthy (MBA 2020) Kasey Le (MBA 2020) Neha Mathur (MBA 2020) Zach Keeling, (MBA 2020)... View Details
  • 23 Mar 2022
  • Blog Post

Learning Curve: The Brother-and-Sister Team Behind a New Edtech Nonprofit

Indian nonprofit devoted to supporting the millions of low-income women who toil in the country’s informal economy. Serving young people and working mothers, brother and sister each came to believe that intervening at the preschool and primary-school levels was View Details
  • 13 Jun 2011
  • HBS Case

Mobile Banking for the Unbanked

needs of their target customers. "WIZZIT essentially took a banking service like the one we have here—depositing salaries in the bank that we draw down to make payments—and decided that this is what the poor wanted, too," Rangan... View Details
Keywords: by Carmen Nobel; Banking; Communications; Telecommunications
  • 10 Oct 2023
  • Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

The White House released a memo with guidance surrounding Justice40 in which they define communities as “either a group of individuals living in geographic proximity to one another, or a geographically dispersed set of individuals (such as migrant View Details
  • 15 Jun 2009
  • Research & Ideas

GM: What Went Wrong and What’s Next

history of this American corporate icon. The U.S. cannot afford to lose the thousands of middle-class jobs of GM workers and management, nor the cutting edge R&D that GM does with its suppliers and partner universities. GM faces a... View Details
Keywords: by Staff; Auto
  • Web

US Business Immigration Overview - Alumni

H-1B1: US-Chile/US-Singapore Free Trade Agreement Professional Worker This visa category resulted from the signing of free trade agreements with Singapore and Chile in 2004. It is essentially the same as the... View Details
  • 04 May 2011
  • Research & Ideas

Is Web Surfing Distracting Your Workers?

according to new research. The researchers found that the students facing temptation were more apt to make mistakes and were less productive By banning web surfing, employers are essentially asking their View Details
Keywords: by Michael Blanding
  • 21 May 2012
  • Research & Ideas

OSHA Inspections: Protecting Employees or Killing Jobs?

help with the data analysis. Thus began the long saga of extracting statistics on inspections and sorting out which were randomly assigned, which followed accidents, and which followed complaints. In addition, Toffel and Levine View Details
Keywords: by Michael Blanding
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