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Show Results For
- All HBS Web
(397)
- People (1)
- News (93)
- Research (242)
- Events (2)
- Multimedia (1)
- Faculty Publications (46)
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- 01 Mar 2011
- News
The Rankings Game
methodologies differ so much that “the best” school in one ranking can fall far behind in others. So while the rankings game is great for selling publications, it’s confusing for readers. Bloomberg Businessweek bases its ranking largely on “customer” satisfaction,... View Details
- 17 Feb 2015
- News
The First Five Years: Justin Pasquariello (MBA 2010)
specifically, the marketing insight that customers care much more about product benefits than they do about product attributes, is very relevant as we talk about what we do and what we are learning. This insight also informs my strategic thinking. Although willingness... View Details
Keywords: Health, Social Assistance
- 02 Oct 2015
- News
The ‘F’ Word
the fastest-growing competitive local exchange carrier in the world, adding 500,000 customers in 10 months, and the stock price tripled. Then we learned that 40 percent of our customers couldn’t pay their bills. The capital markets... View Details
Keywords: Walt Disney Studios
- 12 Jan 2015
- News
Good Investments
inside the booth owned by tech startup Barared to do everything from place phone calls to pay bills, deposit money, and buy minutes for their mobile phones. It’s a convenience for her customers, Reyes says: Chimalhuacán has only two bank... View Details
- 01 Dec 2011
- News
At Your Service
what’s fueling the greens. Southwest Airlines would be red on food service. But Southwest doesn’t pay much attention to that, because getting better at food service would slow its turnaround time, which is a big green for the airline when... View Details
- 01 Sep 2017
- News
City of Dreams
lived there. I spent a couple of months immersed in that community, with our mandate being to figure out how to move them. “We started investigating what their right was to be there in the first place,” he says. “Most had been paying... View Details
- 01 Jun 2017
- News
Alumni and Faculty Books for June 2017
weapon called life experience. Just Change: How to Collaborate for Lasting Impact by Tynesia Boyea-Robinson (MBA 2005) (Advantage Media Group) Equal access to opportunities for all citizens is the key to a sustainable national economy. To... View Details
- 20 Dec 2024
- News
Clubs Open HBS Doors for Local Leaders; Meet the Club Leaders: HBS PRIDE; Favorite Reads of 2024
participating clubs have established dedicated scholarship funds, supported by events and fundraisers throughout the year. The HBS Club of Chicago pays for its SPNM awards through its Charitable Fund, which has allowed the club to send as... View Details
Keywords: Margie Kelley
- 01 Sep 2024
- News
Next Level
In 2017, Sarah Bond’s boss, Phil Spencer, the head of Xbox Gaming, warned her that working in the industry would be very difficult. Not just for the usual reasons that corporate America can be tough, but also because, as a Black woman in gaming—an industry with a... View Details
- 01 Sep 2011
- News
Water for Life
has invested over $1 billion in laying 2,000 miles of water lines and building 33 wastewater treatment plants while returning strong profits for shareholders. Equally important, the company has emerged as a model for integrating financial... View Details
- 09 Dec 2021
- News
Higher Returns
vegan, et cetera. And millennials are most responsive to sustainability actions and messaging as well. They are the ones that are most likely to pay extra for sustainable products. We talk a lot about willingness to View Details
- 01 Dec 2007
- News
Mead Treadwell
sovereign lands on the ocean floor — at least the size of California and rich in resources — to add to the territory of the United States. In fact, after acceding to the treaty, and completing our mapping of the coastal United States, we anticipate adding to U.S.... View Details
- 19 Aug 2021
- News
A Letter to My White Friends and Colleagues
were rare. The Better Chance program that offered students in poor neighborhoods a chance to attend public schools in more wealthy suburbs. There were real financial investments in these programs that were required to do the hard work of View Details
- 10 Mar 2021
- News
New Releases: Alumni and Faculty Books, Podcasts
efficient, honest, and aware—to attain your “maximum sustainable goodness.” He identifies four training grounds to practice these newfound skills for outsized impact: how you think about equality and your tribe(s); waste—from garbage to... View Details
- 01 Jun 1996
- News
Keepers of the Flame
quality of the organization that is presenting the Games to the world." In January, ACOG announced that it had revenues and commitments equal to 90 percent of its budget requirements, with the bulk coming from broadcast rights, ticket... View Details
Keywords: Garry Emmons
- 01 Dec 1998
- News
Managing the Business of Life
afforded Middlebrooks precious peace of mind at work, knowing her children were in a safe, loving, and familiar environment. In addition, she credits husband William, who owns a customer service and training firm, with sharing equally in... View Details
- 01 Jun 2004
- News
Luxe Redux
not-so-new phenomenon. Simply put, it’s the act of buying things to make us feel better. Part of the experience is finding and purchasing that just-right something, but an equally important component is the thrill of the chase — the... View Details
- 01 Dec 2003
- News
Can Manufacturing Keep Its Edge?
panels. Instead, the panels would need to come from Asia — a considerable challenge for an eighty-employee company based in suburban Boston. Sharpe’s response was equally direct. ET partnered with a company based in Singapore and shipped... View Details
- 13 Sep 2019
- News
Hollywood Ending
else in town, when they commission content, they own the IP. But we made the strategic decision not to compete with our suppliers,” Toubassy says. Instead Quibi pays the studios’ production costs up front, including a 20 percent premium... View Details
- 26 Aug 2020
- News
What the Climate Change Movement Can Learn from the Pandemic
composition of their footprints changes as personal spending changes in this time. I personally can give my own data as an example. Previously, about 50 percent of my carbon footprint was travel and then food, home, and shopping were about View Details