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(6,962)
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- Faculty Publications (3,098)
Show Results For
- All HBS Web
(6,962)
- People (6)
- News (1,307)
- Research (4,915)
- Events (23)
- Multimedia (34)
- Faculty Publications (3,098)
- August 2013
- Teaching Note
Atento: Managing the Employee Lifecycle in Brazil
By: F. Asis Martinez-Jerez, Pablo Casas-Arce and Christopher D. Ittner
- 2021
- Working Paper
Supply- and Demand-Side Effects in Performance Appraisals: The Role of Gender and Race
By: Iris Bohnet, Oliver P. Hauser and Ariella Kristal
Performance reviews in firms are common but controversial. Managers’ subjective appraisals of their employees’ performance and employees’ self-evaluations might be affected by demographic characteristics, interact with each other as self-evaluations are typically... View Details
Bohnet, Iris, Oliver P. Hauser, and Ariella Kristal. "Supply- and Demand-Side Effects in Performance Appraisals: The Role of Gender and Race." HKS Faculty Research Working Paper Series, No. RWP21-016, May 2021.
- June 2018 (Revised January 2020)
- Supplement
Reinventing Performance Management at Deloitte (B)
By: Francesca Gino, Paul Green, Jr. and Bradley Staats
Gino, Francesca, Paul Green, Jr., and Bradley Staats. "Reinventing Performance Management at Deloitte (B)." Harvard Business School Supplement 918-021, June 2018. (Revised January 2020.)
- 2010
- Module Note
Employee and Labour Welfare at the Tata Group Companies
By: Shashank Shah
Keywords: Labor And Management Relations; Human Resource Management; Tata Motors; Employee Engagement; India
Shah, Shashank. "Employee and Labour Welfare at the Tata Group Companies." 2010.
- January – February 2008
- Article
Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance
By: Zeynep Ton and Robert S. Huckman
We examine the impact of employee turnover on operating performance in settings that require high levels of knowledge exploitation. Using 48 months of turnover data from U.S. stores of a major retail chain, we find that, on average, employee turnover is associated with... View Details
Keywords: Customer Focus and Relationships; Governance Compliance; Retention; Standards; Service Operations; Business Processes; Retail Industry; United States
Ton, Zeynep, and Robert S. Huckman. "Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance." Organization Science 19, no. 1 (January–February 2008): 56–68.
- 05 Jul 2018
- News
How to Manage an Employee Who’s Having a Personal Crisis
- August 2013
- Case
Atento: Managing the Employee Lifecycle in Brazil
By: F. Asis Martinez-Jerez, Pablo Casas-Arce, Christopher D. Ittner and Joshua Petersel
Martinez-Jerez, F. Asis, Pablo Casas-Arce, Christopher D. Ittner, and Joshua Petersel. "Atento: Managing the Employee Lifecycle in Brazil." Harvard Business School Case 114-012, August 2013.
- 2022
- Working Paper
An Anatomy of Performance Monitoring
By: Achyuta Adhvaryu, Anant Nyshadham and Jorge Tamayo
Performance monitoring is a mainstay management tool in most organizations. Yet we still know little about whether—and why—better monitoring yields better performance in practice. To shed light on these questions, we study the introduction of a performance monitoring... View Details
Keywords: Performance Monitoring; Worker Skills; Skill Depreciation; Managerial Inattention; On-the-job Training; Productivity; Multitasking; Quick Serve Restaurants; Performance Evaluation; Employees; Competency and Skills; Training; Performance Productivity; Management; Information Technology; Food and Beverage Industry; Puerto Rico
Adhvaryu, Achyuta, Anant Nyshadham, and Jorge Tamayo. "An Anatomy of Performance Monitoring." Harvard Business School Working Paper, No. 22-066, March 2022. (R&R Journal of Political Economy.)
- 24 Jun 2020
- News
Help Your Employees Manage Their Reentry Anxiety
- 21 Nov 2023
- News
Employee Negativity Is Like Wildfire. Manage It Before It Spreads.
- January 2023 (Revised February 2023)
- Teaching Note
Performance Management at Afreximbank (A) and (B)
By: Robert S. Kaplan and Siko Sikochi
Teaching Note for HBS Case No. 120-029. View Details
- May 2018
- Article
Effects of an Information Sharing System on Employee Creativity, Engagement, and Performance
By: Shelley Xin Li and Tatiana Sandino
Many service organizations rely on information sharing systems to boost employee creativity to meet customer needs. We conducted a field experiment in a retail chain, based on a registered report accepted by Journal of Accounting Research, to test whether an... View Details
Li, Shelley Xin, and Tatiana Sandino. "Effects of an Information Sharing System on Employee Creativity, Engagement, and Performance." Journal of Accounting Research 56, no. 2 (May 2018): 713–747.
- 25 Jan 2021
- News
When Every Employee Is a Risk Manager
Effects of an Information Sharing System on Employee Creativity, Engagement, and Performance
Many service organizations rely on information sharing systems to boost employee creativity to meet customer needs. We conducted a field experiment in a retail chain, based on a registered report accepted by JAR, to test whether an information sharing system recording... View Details
- February 2019 (Revised July 2019)
- Case
Sales Force Management at Nobel Ilac
By: Doug J. Chung and Gamze Yucaoglu
Nobel Ilac was a Turkish generic pharmaceutical company marketing more than 100 drugs in 20 countries and, as of 2017, had over 2,500 employees worldwide. Nobel had implemented a transformation strategy—more specifically, a customer segmentation plan—whereby the sales... View Details
Keywords: Sales Strategy; Compensation; Employee Retention; Recruiting; Pharmaceuticals; Salesforce Management; Strategy; Organizational Design; Human Resources; Compensation and Benefits; Employees; Retention; Recruitment; Pharmaceutical Industry; Turkey
Chung, Doug J., and Gamze Yucaoglu. "Sales Force Management at Nobel Ilac." Harvard Business School Case 519-067, February 2019. (Revised July 2019.)
- June 2012 (Revised May 2013)
- Case
A.P. Møller - Maersk Group: Evaluating Strategic Talent Management Initiatives
By: Boris Groysberg and Sarah Abbott
In 2012, Bill Allen and Maria Pejter, of Maersk Group's Human Resources Department, sat down to consider some key aspects of Maersk's talent management strategy. Headquartered in Copenhagen, Maersk was a global conglomerate with large shipping and oil & gas businesses.... View Details
Keywords: Organizational Development; Human Resource Management; Talent Management; Organizational Change And Transformation; Corporate Culture; Hiring; Employee Training; Strategy; Selection and Staffing; Talent and Talent Management; Training; Retention; Diversity; Denmark
Groysberg, Boris, and Sarah Abbott. "A.P. Møller - Maersk Group: Evaluating Strategic Talent Management Initiatives." Harvard Business School Case 412-147, June 2012. (Revised May 2013.)
- December 2018
- Article
Improving Resilience Among Employees High in Depression, Anxiety, and Workplace Distress
By: Allison L. Williams, Acacia C. Parks, Grace Cormier, Julia Stafford and A.V. Whillans
Depression and anxiety are costly for both employees and employers, in terms of direct medical costs as well as costs stemming from lost productive time and missed days at work. Resilience training has been shown to improve workplace functioning for employees, which... View Details
Keywords: Depression; Anxiety; Engagement; Resilience; Presenteeism; Employee Engagement; Mental Health; Employees; Emotions; Health; Internet and the Web; Performance Productivity
Williams, Allison L., Acacia C. Parks, Grace Cormier, Julia Stafford, and A.V. Whillans. "Improving Resilience Among Employees High in Depression, Anxiety, and Workplace Distress." International Journal of Management Research 9, nos. 1-2 (December 2018): 4–22.
- 03 Jun 2020
- News