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- All HBS Web (165)
- Faculty Publications (35)
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- 02 Apr 2024
- What Do You Think?
What's Enough to Make Us Happy?
the staff and are miffed that the staff isn’t investing in them.” Katherine Lawrence’s comment typified the majority of responses to last month’s column. To sum up, management policies and the leadership... View Details
Keywords: by James Heskett
- 16 Jul 2018
- Research & Ideas
Kids of Working Moms Grow into Happy Adults
who are employed, and they have more egalitarian gender attitudes about women and men in the workplace as well,” McGinn says. “So having an employed mom affects the choices... View Details
Keywords: by Dina Gerdeman
- 11 Mar 2014
- First Look
First Look: March 11
or is the phenomenon evident in other developed economies-such as Australia? We assessed Australians' perceived and ideal wealth distributions and compared them to the actual... View Details
Keywords: Sean Silverthorne
- 14 Dec 2021
- Op-Ed
To Change Your Company's Culture, Don't Start by Trying to Change the Culture
insulted and angry. But Twitter hasn’t backed down from the idea and has even promoted Davis. Employee dissatisfaction, the company said, is sometimes the cost of shaking... View Details
Keywords: by Michael Beer
- 14 Feb 2012
- First Look
First Look: February 14
Their Best? Reframing Socialization around Newcomer Self-Expression Authors:Dan Cable, Francesca Gino, and Brad Staats Abstract Socialization theory has focused on enculturating new employees such that they... View Details
Keywords: Carmen Nobel
- 19 Apr 2016
- First Look
April 19, 2016
is “liking” simply a symptom of being fond of a brand? We disentangle these possibilities and find evidence for the latter: brand attitudes and purchasing are predicted by... View Details
Keywords: Sean Silverthorne
- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
To be successful, companies must build trust with their employees and consumers. But how can companies do so in these turbulent times when they are being pulled in many directions all at once? First,... View Details
Keywords: by Ranjay Gulati
- 24 Apr 2018
- Op-Ed
Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks
Starbucks CEO Kevin Johnson (left) meets with employees and community members in this file photo. (Photo courtesy Starbucks.) Johnson & Johnson CEO Jim Burke’s leadership during the 1982 Tylenol crisis... View Details
- 23 Feb 2010
- First Look
First Look: Feb. 23
Software Innovation Authors:Ned Gulley and Karim R. Lakhani Abstract We investigate if the actions by individuals in creating effective new innovations are aligned with the reuse of those innovations by others in a private-collective... View Details
Keywords: Martha Lagace
- 17 Sep 2018
- Research & Ideas
Welcome to Retirement. Who Am I Now?
retirement, Amabile and colleagues found that, for many, the transition begins smoothly enough but then develops into retirees questioning their own identity and puzzling over... View Details
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
retailers empower their workers to improve processes at the store and also give them the tools and training needed to use the empowerment appropriately. Enlightened retailers... View Details
- 16 Dec 2019
- Research & Ideas
Taking on the Taboos That Keep Women Out of India's Workforce
work less.” Empowerment through financial access Conducted in partnership with state and bank authorities, the study, which took place from 2013 to 2017, looked at 5,851 married couples in 197 villages in... View Details
Keywords: by Julia Hanna
- 22 Oct 2007
- Research & Ideas
Bringing ‘Lean’ Principles to Service Industries
the more familiar lean technique of value stream mapping (VSM) to identify and decrease wasted time and effort throughout the software development process. Improving From The... View Details
- 12 Aug 2019
- Research & Ideas
How Scale Changes a Manager's Responsibilities
recognize and try to stay ahead of these changes brought by scale. Here is advice for the CEO/founders of early-stage companies, but it also applies to leaders of any scaling organization, even inside a large corporate entity. Leadership... View Details
Keywords: by Julia Austin
- 22 Mar 2016
- First Look
March 22, 2016
countries at different stages of development and institutional capacity is needed to surface the role of local conditions and absorptive capacities; micro-level work, that is... View Details
Keywords: Sean Silverthorne
- 17 Jan 2011
- Research & Ideas
Being the Boss
have a view of authority that differs from yours. They may bring to work generational or cultural attitudes that lead them to distrust and question authority. That will make them less likely to comply. This... View Details
Keywords: by Carmen Nobel
- 01 Aug 2022
- What Do You Think?
Does Religious Belief Affect Organizational Performance?
research has concentrated on the influence that a CEO’s background can have on his or her attitude toward uncertainty and willingness to take risks, with subsequent outcomes for the organizations studied.... View Details
Keywords: Re: James L. Heskett
- 17 Jun 2011
- HBS Case
KFC’s Explosive Growth in China
skipping class. If you decide to skip work—please call in and let us know, so we can make sure your job is covered.'" Trained labor, it turns out, is a very valuable asset even in a land of 1.3 billion-plus people. "Chu's... View Details
- October 2024
- Article
Racial Inequality in Organizations: A Systems Psychodynamic Perspective
By: Sanaz Mobasseri, William A. Kahn and Robin J. Ely
This paper uses systems psychodynamic concepts to develop theory about the persistence of racial inequality in U.S. organizations and to inform an approach for disrupting it. We treat White men as the dominant group and Black people as the archetypal subordinate group... View Details
Keywords: Equality and Inequality; Race; Prejudice and Bias; Organizational Culture; Gender; Power and Influence; Employees; Attitudes
Mobasseri, Sanaz, William A. Kahn, and Robin J. Ely. "Racial Inequality in Organizations: A Systems Psychodynamic Perspective." Academy of Management Review 49, no. 4 (October 2024): 718–745.
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
worked on by encouraging employees to develop a personal regime: Exercise at home, meditate, and make sure you reach out and talk to people, even... View Details
Keywords: by Dina Gerdeman