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- All HBS Web (167)
- Faculty Publications (42)
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- 14 Oct 2009
- First Look
First Look: October 14
the strong hardware and manufacturing bias and hierarchical structures of Japan's computer and electronics firms is largely responsible for the virtual non-existence of a standalone software sector. Second, even when the vertical... View Details
Keywords: Martha Lagace
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
sense customers' needs (by electronically monitoring their purchasing decisions) and respond to them (by integrating that information with the supply chain). EE: Do participants in the DIS course tend to come to HBS with a specific... View Details
Keywords: by Staff
- 29 Sep 2015
- First Look
September 29, 2015
Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49708 Published first online September 16, 2015 Journal of the American Medical Informatics Association Incorporating Longitudinal Pediatric Patient-centered Outcome Measurement into the Clinical Workflow... View Details
Keywords: Sean Silverthorne
- 03 Apr 2007
- First Look
First Look: April 3, 2007
the inception of the company in 1999. eClinicalWorks was a privately run business in the healthcare information technology field that took in $25 million in revenue in 2005. Revenues for 2006 were projected to reach $40 million. This successful View Details
Keywords: Martha Lagace
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
to do so will certainly improve. Gaming of the system will be corrected. The whole process of working hard to measure results better and better is extremely good for patients. If doctors can demonstrate results, they will not have health... View Details
- 21 Nov 2005
- Research & Ideas
Making Credibility Your Strongest Asset
power of his idea. But Rovell knew that T.V. and newspaper sports departments are flooded with resumes and demo tapes from thousands of wannabe reporters. To ensure that his material wouldn't be lost in the shuffle, he mailed it in the... View Details
Keywords: by Michael Wheeler
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
structurally, functionally, geographically, and strategically diverse firm. The full data set comprises more than 100 million electronic mail messages and over 60 million View Details
Keywords: by Sean Silverthorne
- 28 Apr 2010
- Research & Ideas
Earth Day Reflections
What's more, since going green is now red hot, a growing number of companies—especially in Europe and Japan—are also starting to issue Corporate Social Responsibility (CSR) or Sustainability reports. Sometimes these are mailed with the... View Details
Keywords: by Staff
- 29 Jul 2008
- First Look
First Look: July 29, 2008
communications in a modern organization. We analyze a dataset with millions of electronic mail messages, calendar meetings and teleconferences for many thousands of employees of a single, multidivisional... View Details
Keywords: Martha Lagace
- 03 Nov 2015
- First Look
November 3, 2015
of the setting and that participants who pool are rewarded by the less informed party with higher payoffs. Finally, we demonstrate through a reexamination of Lai et al. (2012) and Cachon and Lariviere (2001) how pooling outcomes can substantively extend the... View Details
Keywords: Sean Silverthorne
- 04 Jun 2001
- Research & Ideas
RealNetworks, CNET, and Judo Strategy
RealNetworks founder Rob Glaser, a veteran of doing battle with much larger Microsoft, has some words of wisdom on competing against a market giant: "If you want to beat Bobby Fischer, don't play chess." Glaser, president and CEO of the streaming media... View Details
Keywords: by Jim Aisner
- 01 Apr 2014
- First Look
First Look: April 1
ACO beta sites? Purchase this case: http://hbr.org/product/Philips-Visicu/an/313015-PDF-ENG Harvard Business School Case 514-059 E-Cigarettes: Marketing Versus Public Health Electronic cigarettes (e-cigarettes) were heralded by some as a... View Details
Keywords: Sean Silverthorne
- 31 Jul 2012
- First Look
First Look: July 31
successful agreement. Following Robert Putnam's (1988) two-level games schema, I characterize such "behind the table," or "Level II," barriers more broadly, offer several innovative examples of how each side can help... View Details
Keywords: Carmen Nobel
- 12 Oct 2006
- First Look
First Look: October 12, 2006
worldwide for exquisite design of consumer electronics products, strives to better integrate software design into its traditional physical product design processes to meet the demands of a post-iPod world. Details the Bang & Olufsen... View Details
Keywords: Sean Silverthorne
- 23 Jul 2013
- First Look
First Look: July 23
and Yelp Review Fraud By: Luca, Michael, and Georgios Zervas Abstract—Review sites have become increasingly important sources of information for consumers. Because these reviews affect sales, businesses have the incentive to game the... View Details
Keywords: Anna Secino
- 09 Feb 2009
- Research & Ideas
Uncompromising Leadership in Tough Times
companies). Most CEOs rose in their company but a few came from outside. If they came from outside it was generally because the firm was in trouble and needed a turnaround. For example, Allan Leighton took over as chairman of the Royal View Details
Keywords: by Martha Lagace
- 18 Mar 2008
- First Look
First Look: March 18, 2008
electronic media that facilitate and record such interactions, this interest has grown sharply in the business world as well. In this paper, we provide a brief summary of what is known so far, discuss the main challenges for researchers... View Details
Keywords: Martha Lagace
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
when several other similar services with big name sponsors such as Google have failed to gain much traction? Apple has a chicken-and-egg game to solve. Consumers won't use the service unless it's in use at a compelling number of stores.... View Details
- 11 Mar 2001
- Research & Ideas
Evolving for Success [Part Two]
They require unprecedented cooperation. Arrow Electronics, for example, which is one of the world's largest electronics distributors, started Arrow.com to sell its own equipment over the Web. Arrow.com decided it was very different from... View Details
Keywords: by Staff
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
even be adversarial because for every cent that Mobil reduced the price of gasoline to the dealer, to reduce the dealer's cost of goods sold, one cent would be subtracted from Mobil's top line (revenues). This old strategic view put Mobil and its dealers in a zero-sum... View Details
Keywords: by Robert S. Kaplan & David P. Norton