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  • 09 Aug 2011
  • First Look

First Look: August 9

me to achieve my top priorities?; (3) Do I give subordinates timely and direct feedback they can act on? Have I developed a succession roadmap?; and (4) Is my leadership style still effective, and does it reflect who I truly am? This highly readable and practical guide... View Details
Keywords: Sean Silverthorne
  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

the realism to let go of intrinsic survival mechanisms and the deep-seated faith to learn the new ones. Applying survival psychology to the current crisis may be extending the mandate of the discipline—the business leaders who are our... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • Article

Time-Driven Activity-Based Costing: A Driver for Provider Engagement in Costing Activities and Redesign Initiatives

By: Robert S. Kaplan, Nancy McLaughlin, Michael A. Burke, Nisheeta P. Setlur, Douglas R. Niedzwiecki, Alan L. Kaplan, Christopher Saigal, Aman Mahajan and Neil A. Martin
Object. To date, health care providers have devoted significant efforts to improve performance regarding patient safety and quality of care. To address the lagging involvement of health care providers in the cost component of the value equation, UCLA Health... View Details
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  • 17 Jan 2023
  • In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

the United States. In that work, I learned that company management had known about the dangers of asbestos since the 1930s but had actively suppressed information linking it to cancer to protect the business. I became deeply curious about... View Details
Keywords: by Dina Gerdeman
  • 12 Oct 2006
  • First Look

First Look: October 12, 2006

learning officer (CLO) of Shinsei Bank in Japan, pondered how he could facilitate development of an integrated culture and transformation of the organization. Shinsei Bank had not developed longstanding tradition or a strong corporate... View Details
Keywords: Sean Silverthorne
  • 26 Sep 2023
  • Book

Digital Strategy: A Handbook for Managing a Moving Target

in such a context and gaining competitive advantage would “not require a radically new approach to business. It requires building on the proven principles of effective strategy” (Porter, 2001, p. 64). In this sense, digital strategy... View Details
Keywords: by Dina Gerdeman; Information Technology; Technology
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 16 Apr 2013
  • First Look

First Look: April 16

Social Psychology Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal By: Aknin, Lara B., Christopher P. Barrington-Leigh, Elizabeth W. Dunn, John F. Helliwell, Justine Burns, Robert Biswas-Diener,... View Details
Keywords: Sean Silverthorne
  • 29 Apr 2008
  • First Look

First Look: April 29, 2008

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=508069   PublicationsManaging Your Boss Authors:John J. Gabarro and John P. Kotter Publication:HBR Classics. Harvard Business School Press 2008, paperback edition Abstract... View Details
Keywords: Martha Lagace
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

comprehend and to defend are also on opposite ends of the spectrum. Learning requires openness, the willingness to fail and lose, to move into unknown territory. This is the very opposite of the drive to defend territory and status. Both... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 02 Mar 2007
  • What Do You Think?

What Is the Government’s Role in US Health Care?

with consumer-oriented education) to all uninsured to be used at their discretion for their own care? In other words, could a consumer-driven solution be combined with a single-payer system? What can the U.S. learn from other countries in... View Details
Keywords: by Jim Heskett; Health
  • December 1991 (Revised October 1998)
  • Case

Eli Lilly and Co.: Manufacturing Process Technology Strategy--1991

By: Gary P. Pisano, Steven C. Wheelwright and Jonathan West
Outlines the evolution of Lilly's corporate manufacturing strategy over the past decade. The corporate vice president of manufacturing must decide on the next phase of Lilly's strategy for the early 1990s, as well as to what extent and what role process development... View Details
Keywords: Cost vs Benefits; Management Practices and Processes; Industry Structures; Product Development; Production; Research and Development; Competitive Advantage; Corporate Strategy; Manufacturing Industry
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  • July 2015
  • Article

Prosocial Norms in the Classroom: The Role of Self-regulation in Following Norms of Giving

By: P. R. Blake, M. Piovesan, N. Montinari, F. Werneken and F. Gino
Children who are prosocial in elementary school tend to have higher academic achievement and experience greater acceptance by their peers in adolescence. Despite this positive influence on educational outcomes, it is still unclear why some children are more prosocial... View Details
Keywords: Behavior; Attitudes; Learning; Standards; Education Industry
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  • 01 Mar 2011
  • First Look

First Look: March 1

situational or strategic, emotional or contextual. The point is not to choose one over the other but to learn to move across a continuum of perspectives. Read the paper: http://hbr.org/2011/03/managing-yourself-zoom-in-zoom-out/ar/1... View Details
Keywords: Sean Silverthorne
  • 07 May 2014
  • What Do You Think?

How Should Wealth Be Redistributed?

learning programs) to help the lower income groups and the under-privileged Government could launch reward programs to both groups to encourage their willingness to participate." Peter McCann said that, "The threat to democracy... View Details
Keywords: by James Heskett
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

John Macomber (@cleantechcities) is a senior lecturer of business administration in the Finance Unit Gary P. Pisano: In-person meetings will be less important   All organizations will learn that they can... View Details
Keywords: by Dina Gerdeman
  • 22 Apr 2014
  • First Look

First Look: April 22

constraints. Download working paper: https://www.hbs.edu/faculty/Pages/download.aspx?name=14-097.pdf The Organizational and Geographic Drivers of Absorptive Capacity: An Empirical Analysis of Pharmaceutical R&D Laboratories By: Lazzeri, Francesca, and Gary View Details
Keywords: Sean Silverthorne
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

reads like a tagline for a dramatic feature film. “He thought he was signing up to run a law enforcement agency,” Rivkin says. “He ended up with a job he didn’t sign up for. And God bless him, he pulled it off.” Mueller’s major challenge was also a major View Details
Keywords: by Carmen Nobel
  • 05 Oct 2010
  • First Look

First Look: October 5, 2010

and market-implied yields fell, and the ability of ratings to predict default deteriorated. We offer several possible explanations for these findings that are linked to existing theories. Download the paper: http://www.hbs.edu/research/pdf/09-051.pdf The Impact of... View Details
Keywords: Sean Silverthorne

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