Echo - Publications - Faculty & Research

09 Nov 2009
Research & Ideas

Come Fly with Me: A History of Airline Leadership

slogan, mano a mano. Seizing this as a chance for great publicity, Kelleher hyped the event as "Malice in Dallas," gave 700 Southwest employees the morning off and brought them to the event to cheer him on. The arena soon echoed... View Details

Keywords: by Sarah Jane Gilbert; Air Transportation

10 Jul 2018
First Look

New Research and Ideas, July 10, 2018

space, and asks how the voice assistant should fit in with Alphabet's larger portfolio of products and services. While the mobile phone was the major platform for Google Assistant, Alphabet had recently introduced a range of smart home speakers to challenge first-mover... View Details

Keywords: Dina Gerdeman

16 Aug 2024
In Practice

Election 2024: What's at Stake for Business and the Workplace?

for finance professionals striving to make well-informed financial decisions. Political homogeneity creates potential risks in the workplace. When decision-makers share the same political views, they risk creating echo chambers that... View Details

Keywords: by Rachel Layne

18 Jan 2021
Book

How Thinking Like a Startup Helps Governments Solve More Problems

might afford a way for them to actually work together and solve problems. View Video Video: Mitch Weiss, echoing Martin Luther King Jr.’s famous quote that “the time is always right to do right,” says that “these moments we’re living... View Details

Keywords: by Martha Lagace

14 Apr 2015
First Look

First Look: April 14

the right for guiding monetary policy into dangerous territory. Their criticisms echoed arguments Bernanke himself had made with regard to past downturns in Japan and Europe. Were the critics right, or was the Bernanke Fed charting a wise... View Details

Keywords: Sean Silverthorne

26 May 2003
Research & Ideas

What Your Competition is Telling You

go unanswered—they're often unasked. Starbucks forces [independents] to stay on their toes, get creative, exploit their advantage of being more nimble.— Bruce Milletto,consultant Randall L. Tobias echoes Beville's sentiments. Before he... View Details

Keywords: by David Stauffer

19 Jan 2022
In Practice

7 Trends to Watch in 2022

As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details

Keywords: by HBS News

12 Aug 2013
Research & Ideas

‘Hybrid’ Organizations a Difficult Bet for Entrepreneurs

background. "Knowing these social ventures are diverging from the more traditional commercial or nonprofit ventures, we wanted to understand what made their founders diverge," says Battilana. In order to gain that understanding, the researchers partnered with View Details

Keywords: by Michael Blanding

22 Jun 2009
Research & Ideas

“Too Big To Fail”: Reining In Large Financial Firms

issued a dissenting minority report. The partisan clash of views foreshadowed the political debate now echoing in the corridors on Capitol Hill. The Case For More Regulation Looking at the historical record, Moss makes a strong case that... View Details

Keywords: by Roger Thompson; Banking; Financial Services

24 Nov 2008
Research & Ideas

Harvard Business School Discusses Future of the MBA

argues that they are "institutionalizing their own irrelevance" by becoming too focused on scientific research that has little connection to business reality. Ten scholars echo Bennis's criticism in the December/ January 2008... View Details

Keywords: by Roger Thompson & HBS Bulletin; Education

31 Oct 2004
What Do You Think?

Should the Wisdom of Crowds Influence Our Thinking About Leadership?

take away the need for strong leadership. Without leadership there would be no questions to answer and no problems to solve." John Dmohowski echoed this view in his comment:"I don't believe groups would be as useful in... View Details

Keywords: by James Heskett

02 Jun 2003
What Do You Think?

What Can Aspiring Leaders Be Taught?

ethics and values in isolation from the functional areas of study needed for business success." While suggesting at times that a stand-alone course in ethics and values might have some use alongside such an approach, many others View Details

Keywords: by James Heskett

02 Oct 2008
What Do You Think?

Workout vs. Bailout: Should Government Take Advantage of the Buffett Effect?

party." This sparked a side discussion about regulation. As Wilson Kimutai put it, "If we bring in Government to bail out, more regulation should be brought to stabilize the market." David Moore echoed this thought and went further,... View Details

Keywords: by Jim Heskett

03 Jun 2015
What Do You Think?

Is the Time Right for Self-Management?

The more thoughtful of them provide a primer on applying the concept. Deborah Nixon's comment echoed several others when she said the idea has been around a long time in other forms, by other names. "The larger an organization... View Details

Keywords: by James Heskett; Retail

25 Jul 2005
Research & Ideas

An Organization Your Customers Understand

viewing everyone as a customer, you fundamentally change the nature of the value proposition that exists between you and the entities with whom you interact."2 This theme is echoed in another recent book, Everyone Is a Customer:... View Details

Keywords: by Robert Simons

08 May 2013
Research & Ideas

A Company’s Evolving View of Gender Equity

internal surveys conducted to find the answers. The learning that took place resulted in new beliefs that the firm's culture was inhospitable to women, and that "the problem was a 'firm problem' not a 'women problem'"—a conclusion View Details

Keywords: by Martha Lagace; Accounting

17 Apr 2013
Research Event

Conference Challenges Gender Conventions

echoing Peter Glick's remarks on benevolent sexism as well as Amy Cuddy's on the stereotypical view of women as warm but incompetent. During the "Organizational Change" session, MIT Sloan School professor Katherine Kellogg (HBS... View Details

Keywords: by Maggie Starvish

10 Mar 2002
Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

understand the delicate interplay between negotiation and coercive power. Speaking of the U.S. failure in Vietnam, Henry Kissinger said, "Treating force and diplomacy as discrete phenomena caused our power to lack purpose and our negotiations to lack force."2... View Details

Keywords: by Michael Watkins

12 Oct 1999
Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

Badaracco, Jr., the School's John Shad Professor of Business Ethics, sums it up this way: "I wouldn't want a Fortune 500 company bringing me religion." Echoes Vaill: "Talking about spirituality in the business context feels... View Details

Keywords: by Marguerite Rigoglioso

16 Apr 2008
Lessons from the Classroom

Chris Christensen: Legend of the Classroom

Garvin remembers Christensen as "incredibly open," a trait echoed by Robert Bruner (HBS MBA '74, DBA '82), who served as a summer case-writing assistant to Christensen. "He supervised me in the same way that he taught—he... View Details

Keywords: by Deborah Blagg; Education

Publications