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    How Google Sold Its Engineers on Management

    High-performing knowledge workers often question whether managers actually contribute much, especially in a technical environment. Until recently, that was the case at Google, a company filled with self-starters who viewed management as more destructive than beneficial... View Details
    • 21 Nov 2017
    • First Look

    First Look at New Research and Ideas, November 21, 2017

    younger, low-income) patients in Tennessee and Iowa. This case allows for a discussion of whether diversifying to serve these new populations was the key to ensuring CareMore’s successful growth or a distraction from its core competency... View Details
    Keywords: Sean Silverthorne
    • April 2024
    • Article

    An Integrative Model of Hybrid Governance: The Role of Boards in Helping Sustain Organizational Hybridity

    By: Anne-Claire Pache, Julie Battilana and Channing Spencer
    Hybrid organizations must sustainably attend to multiple goals embedded in different institutional spheres. Past research has highlighted the value for hybrids in recruiting board members representing different logics to avoid attentional drifts; yet, diverse boards... View Details
    Keywords: Governing and Advisory Boards; Business or Company Management; Organizational Structure
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    • 2019
    • Working Paper

    The Impact of Professionals' Contributions to Online Knowledge Communities on Their Workplace Knowledge Work

    By: Hila Lifshitz - Assaf and Frank Nagle
    Knowledge work is becoming increasingly challenging as pace of change in the knowledge frontier is increasing. Organizations have created multiple mechanisms to minimize knowledge gaps and increase learning such internal training, mentorship programs as well as... View Details
    Keywords: Open Source; Future Of Work; Software Development; Knowledge Work; Online Community; Learning; Knowledge Sharing; Applications and Software; Open Source Distribution; Performance Productivity
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    • Person Page

    Educational Technology

    Streamlined Real-Time Slide Generation and Editing

    Lets an instructor build slides during class, based on class discussion -- "the chalkboard alternative."  Student view offers a clean display with no distracting details (no menus, toolbars, or the... View Details

    • June 10, 2021
    • Article

    How to Be a Purpose-Driven Leader in a Capitalist World

    By: Celia Bravard, John Pontillo and Andrew J. Hoffman
    Today’s business school education isn’t suited to the big challenges facing the world — climate change, economic inequality and racial injustice — that the leaders of tomorrow will be expected to solve. So, how can students and young professionals succeed in a system... View Details
    Keywords: Values and Beliefs; Mission and Purpose; Social Issues; Power and Influence; Social and Collaborative Networks; Opportunities
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    • January 2025
    • Case

    A Tiger in the Tank: Exxon Sues Investors

    By: Clayton S. Rose, Sarah Sasso and James Weber
    In June 2024, investors were trying to make sense of ExxonMobil’s (Exxon) lawsuit against two impact investors, Arjuna Capital (Arjuna) and Follow This, that had just been dismissed by the U.S. District Court of Northern Texas. Exxon’s suit challenged the rights of two... View Details
    Keywords: Disruption; Talent and Talent Management; Customer Satisfaction; Decision Making; Demographics; Ethics; Corporate Accountability; Employees; Recruitment; Retention; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Civil Society or Community; Social Issues; Adaptation; Investment Activism; Lawsuits and Litigation; Business and Shareholder Relations; Medical Devices and Supplies Industry; Health Industry; Energy Industry; United States; Netherlands; Norway
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    • June 2013
    • Article

    Unconscious Thought Reduces Intrusion Development: A Replication and Extension

    By: Julie Krans, Dorte Janecko and Maarten W. Bos

    Background and Objectives: Intrusive images after a traumatic event, a hallmark feature of post-traumatic stress disorder, are suggested to develop because the trauma memory is disorganized and not integrated into autobiographical memory. Unconscious Thought... View Details

    Keywords: Health Disorders; Cognition and Thinking
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    • Web

    Live from Klarman Hall - Alumni

    this is a major cause of rising unhappiness. In this lecture, Professor Arthur Brooks will show how modern life with its technological distractions is changing our brains and making meaning and purpose harder to find. But he also will... View Details
    • 06 Nov 2023
    • Research & Ideas

    Did You Hear What I Said? How to Listen Better

    distracted listeners would shut that off or look similar to attentive listeners.” Collins and Brooks then asked the speaker how much they thought the other person was paying attention to them. The results surprised them: There was no... View Details
    Keywords: by Michael Blanding
    • 01 Nov 2021
    • What Do You Think?

    How Long Does It Take to Improve an Organization’s Culture?

    than the attention span of the organization—so long that other high priority initiatives by necessity will distract the organization from completing the effort. As venture capitalist John Doerr has said, “time is the enemy of... View Details
    Keywords: by James Heskett
    • 05 Sep 2023
    • Book

    Thriving After Failing: How to Turn Your Setbacks Into Triumphs

    ideal of perfectionism and irrationally avoid giving themselves permission to come up short. When failures happen, Edmondson says, they often conjure reactions of aversion, confusion, and fear, negative emotions that distract people from... View Details
    Keywords: by Michael Blanding
    • 17 Jan 2024
    • HBS Case

    Psychological Pricing Tactics to Fight the Inflation Blues

    with each segment, he says. Buy one, get one free distracts from the full price Buy one, get one free is an old sales tactic, but it’s an effective one that’s recently regained popularity among businesses trying to encourage... View Details
    Keywords: by Jay Fitzgerald; Consumer Products; Retail
    • 07 Jul 2008
    • Research & Ideas

    Innovation Corrupted: How Managers Can Avoid Another Enron

    including the effective use of stock-based compensation and comparative performance measures, and the need to balance turbocharged incentives with turbocharged controls. “Enron's leaders perpetuated a kind of utopianism that ended up View Details
    Keywords: by Martha Lagace; Energy; Utilities
    • Web

    Research Services - Faculty & Research

    distraction of fundraising and the constraints of third-party grants or sponsorship. HBS also provides a wide array of services to support faculty in the development of a large number of breakthrough business ideas, innovative course... View Details
    • 17 Jan 2020
    • In Practice

    6 Traits That Set Top Business Leaders Apart

    theme." Leonard A. Schlesinger, Baker Foundation Professor and co-author of What Great Service Leaders Know and Do. 6. They avoid distractions “They focus!” Rebecca M. Henderson (@RebeccaReCap), John and Natty McArthur University... View Details
    Keywords: by Danielle Kost
    • 07 Jun 2023
    • Blog Post

    My One Case: MBA Class of 2023 Looks Back

    (approximately 50 percent worker owned). While long-term wealth creation for frontline workers is great, I don’t want it to distract from the more immediate challenges that these workers face. By designing my operating model like... View Details
    • Web

    The Role of Leaders - Institute For Strategy And Competitiveness

    all constituencies Maintain discipline around the strategy, in the face of many distractions Decide which industry changes, technologies, and customer needs are relevant, and how to tailor responses to the company's strategy Measure... View Details
    • 05 Feb 2018
    • What Do You Think?

    Should Companies Disclose Employee Compensation?

    several arguments. Individual pay transparency would eliminate a source of distraction (Srishti Mehra) and "would do more to eliminate gender and racial pay inequity than any other action," according to Miki Saxon. Will Quandt... View Details
    Keywords: by James Heskett; Financial Services
    • 20 Oct 2020
    • Sharpening Your Skills

    Steps to Help You Get Out of Your Own Way

    We've all experienced them, days when we are easily distracted from important work, can't think clearly, and make poor decisions. "I can't get out of my own way today," we say. One antidote might be to break the cycle, step back and... View Details
    Keywords: by Sean Silverthorne