Publications

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April 2017
Article

Racial Discrimination in the Sharing Economy: Evidence from a Field Experiment

By: Benjamin Edelman, Michael Luca and Daniel Svirsky

In an experiment on Airbnb, we find that applications from guests with distinctively African-American names are 16% less likely to be accepted relative to identical guests with distinctively White names. Discrimination occurs among landlords of all sizes, including... View Details

Keywords: Discrimination; Field Experiment; Bias; Airbnb; Prejudice and Bias; Race; Accommodations Industry

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May 2016
Article

When Performance Trumps Gender Bias: Joint Versus Separate Evaluation

By: Iris Bohnet, Alexandra van Geen and Max Bazerman

We examine a new intervention to overcome gender biases in hiring, promotion, and job assignments: an "evaluation nudge," in which people are evaluated jointly rather than separately regarding their future performance. Evaluators are more likely to focus on individual... View Details

Keywords: Prejudice and Bias; Selection and Staffing; Decision Choices and Conditions; Performance; Gender

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March 2007 (Revised October 2007)
Module Note

Negotiating Effectively in Family Business Systems

By: Deepak Malhotra and John A. Davis

Explores how families in business can apply five principles of negotiation that are used effectively by non-family members. The distinctive characteristics of family relationships and of family business systems--which affect the use of these principles--are described. View Details

Keywords: Family Business; Negotiation; Family Ownership

12 Jul 2011
News

Change Management vs. Change Leadership — What's the Difference?

10 Mar 2015
News

How Social Enterprises Can Protect Mission and Deliver Profit

13 Apr 2015
News

How Bill Gates' singular focus both helped and hurt Microsoft

March 2000 (Revised August 2000)
Background Note

Transition to General Management Website

By: David A. Garvin and Jeffrey Berger

Describes the transition from functional to general management. Describes the distinctive challenges of the general manager's job as well as how best to manage the short-term results of assuming a position as general manager. View Details

Keywords: Transition; Business or Company Management; Managerial Roles; Outcome or Result; Problems and Challenges

2009
Chapter

Altruistic Utility Functions for Joint Decisions

By: David E. Bell and Ralph L. Keeney

All of us make decisions that are not entirely self-centered; we voluntarily anticipate what we think to be the preferences of others and incorporate them into our decision making. We do this, not because of legal requirements or social norms, but because we are... View Details

Keywords: Decision Choices and Conditions; Personal Characteristics; Welfare

July 1993 (Revised March 1994)
Case

Bright Horizons Children's Centers, Inc.-1987

By: Hugo Uyterhoeven and Myra M. Hart

The founders of Bright Horizons have developed a distinctive strategy and raised venture capital money. Now they are ready to make their dream come true. How should they proceed in implementing their strategy? View Details

Keywords: Venture Capital; Management Style; Management Systems; Strategy

January 1991 (Revised September 1992)
Background Note

Note on Starting a Nonprofit Venture

Provides anyone considering starting a nonprofit organization with a basic understanding of the nature of nonprofit status, tax and regulatory issues for nonprofits, and the distinctive management challenges associated with a nonprofit start-up. View Details

Keywords: Nonprofit Organizations; Entrepreneurship

March 2015 (Revised September 2016)
Technical Note

Baidu, Alibaba, and Tencent: The Three Kingdoms of the Chinese Internet

By: Feng Zhu and Aaron Smith

This note provides an overview of the Chinese Internet by describing its leading three companies: Baidu, Alibaba, and Tencent (BAT). While BAT had previously focused their respective businesses on distinct sectors of the online economy—Baidu for search, Alibaba for... View Details

Keywords: Competition; Internet; Information Technology Industry; China

26 Apr 2018
Video

2018 G&WS: A Conversation with Adia Harvey Wingfield on the History of the Color Line, Social Progress, and Equity

12 Mar 2015
News

Maine retailer L.L. Bean plans to triple its stores

Teaching Interest

Overview

GHHP-50: The Quality of Health Care in America (undergraduate level)
2016: Head Teaching Fellow
2015: Teaching Fellow 2015 & 2016: Recipient of Harvard University Derek C. Bok Center for Teaching and Learning Certificate of Distinction and Excellence View Details

06 Feb 2022
News

How China’s Communist Officials Became Venture Capitalists

October 2005 (Revised October 2006)
Case

Infosys (A): Strategic Human Resource Management

By: Thomas J. DeLong, Jaya Tandon and Ganesh Rengaswamy

Hema Ravichandar, head of human resources, was given a new and aggressive milestone to reach: ensure Infosys is on the Top 10 lists of both Best Performing Companies and Best Employers by 2007. No large organization had ever been able to achieve this distinction... View Details

Keywords: Business Growth and Maturation; Transition; Cost; Human Resources; Employee Relationship Management; Problems and Challenges; Competitive Strategy; Information Technology Industry