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- All HBS Web (793)
- Faculty Publications (350)
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- 01 Mar 2016
- News
Faculty Q&A: Price Check
addition, online retailers have a vast amount of data at their fingertips; solving complex problems with data seemed like a natural fit. Tell me about the research you did with Rue La La. Rue La La is in the online flash sales industry, offering designer apparel and... View Details
- 24 Apr 2014
- News
Running faster to compete
lobster traps anymore,” Knott once observed. His distinctly “made in America” trap soon caught the eye of competitors in China, who discounted their traps. “Our customers came back because they realized cheaper wasn’t better.” Knott... View Details
- 01 Jun 2000
- News
Priceline's Jay Walker: The Future is Wow
convenient place to shop ("7-Eleven is more convenient, but it doesn't have the retail share Wal-Mart has"), the discount retailer gained market supremacy by proclaiming, and delivering, "always the lowest price" -- typically by wringing... View Details
- 01 Sep 2004
- News
A Market-Based Prescription
physicians’ services? Health-care providers are as constrained by managed care as consumers. Other industries enjoy much greater freedom. Grocery retailers, for example, serve a variety of customers in outlets ranging from discount clubs... View Details
- 01 Feb 2000
- News
Financial Services 24/7
well as access to other financial services such as credit cards, mortgages, mutual funds, insurance, and discount brokers, all conducted online. Because Internet-only banks have lower overhead costs, they can pass savings on to consumers,... View Details
Keywords: Susan Young
- 01 Sep 2010
- News
Faculty Books
The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance by Marshall Fisher and Ananth Raman (Harvard Business Press) Professor Raman and his coauthor explain how to use analytics to better manage inventory for faster... View Details
- 01 Jan 2002
- News
Orin C. Smith (MBA '67)
right things were done that day." It's easy to hear the note of satisfaction and pride in Smith's voice, and while he's too modest to openly acknowledge his leadership role in Starbucks' phenomenal success, he's too honest to discount the... View Details
- 01 Sep 2005
- News
Predictable Surprises
or later — and many experts say sooner — lead to the demise of their livelihood. There are a number of cognitive issues here, but one of the most universal is the tendency people have to dramatically discount the future. For the most... View Details
- 01 Mar 2018
- News
Making Sense of the Modern Startup
up front, given people a discount for paying a year’s worth of services in advance, and employed a number of other innovative tactics, the company turned cash-flow positive in its third week of operations and thereafter simply coined... View Details
Keywords: Jeffrey L. Cruikshank (PMD 51, 1986)
- 26 Nov 2019
- News
Fintech, Small Business & the American Dream
customer bases and a low cost of capital. In 2016, the landscape shifted even further when major platform players such as Amazon, PayPal, and Square entered the space. In spite of these disruptions, Mills says that one can’t discount the... View Details
- 01 Jun 2024
- News
The Exchange: Chance Encounters
families. I don’t want to discount all the benefits they get out of that arrangement. That said, my main skepticism of that preference comes from other research I’ve done on the metaverse, a vision for a 3D internet, and other digital... View Details
Keywords: Jen McFarland Flint
- 01 Dec 2014
- News
Instilling Production with Principles
clean out their closets and earn some cash or score discounted used clothing and lighten fashion’s carbon footprint. Revitalizing Bricks and Mortar Under the guidance of product manager Soufi Esmaeilzadeh (MBA 2010), Google Maps comes... View Details
- 01 Oct 1996
- News
Uhlmann Award Winners Focus on French Retailer
that were revolutionary to the French marketplace -- innovations such as "one-stop shopping, self-service, discount prices, quality products, and free parking," the Uhlmann Award winners noted in their 171-page report on the company. In... View Details
- 01 Mar 2012
- News
Shop Talk, Different Avenues
disruptive business model: an online site that requires customers to register, featuring flash sales of discounted luxury goods for men and women in categories including designer clothing, accessories, home goods, food and wine, and... View Details
- 01 Mar 2006
- News
Tap into Valuable Alumni Resources
boards. In addition, there are international job opportunities and reciprocal access to listings posted by Stanford, Kellogg, and INSEAD. Lifelong Learning: This is perhaps the area about which alumni are least aware, but where HBS excels. Did you know that alumni get... View Details
- 01 Oct 2000
- News
The Entrepreneurial Venture
going to have some very disappointed customers on Valentine's Day, so we decided to offer the best customer service ever. We called every single customer and explained that our reshipment would be late. We sent a follow-up letter of apology from me and included a View Details
- 01 Oct 1998
- News
Short Takes
bathroom tissue manufacturer offers you a discount on its product. How much should you buy? If you stock up now, will the manufacturer have any incentive to give you a good deal later? Will your decision affect the competition between... View Details
Keywords: Eileen K. McCluskey
- 01 Mar 2018
- News
Democratizing Data to Favor Farmers
recruiting farmers to join the network and then modernizing their technology to facilitate the flow of data. There are still holdouts who are wedded to pen-and-paper, Baron says. But don’t discount the farmer’s appetite for innovation.... View Details
Keywords: Sasha Issenberg
- 15 Dec 2015
- News
The Year in Ideas 2015
studies conducted by doctoral student Bhavya Mohan working with HBS faculty found that lower CEO-to-employee pay ratios—say, 60 to 1—improve consumer perceptions. A firm with a 1,000-to-1 ratio would have to offer a 50 percent discount on... View Details
- 01 Mar 2008
- News
A World of Information at Your Fingertips
news sources that covers the globe; and ABI/Proquest, which aggregates business and management publication articles. For those who need in-depth information on companies, including financial reports and market research from more than 2,500 sources, OneSource is... View Details