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  • All HBS Web  (256)
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    • News  (91)
    • Research  (130)
  • Faculty Publications  (14)

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  • All HBS Web  (256)
    • People  (2)
    • News  (91)
    • Research  (130)
  • Faculty Publications  (14)
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  • 17 Aug 2011
  • Research & Ideas

Protecting against the Pirates of Bollywood

middle class, and the fact that India's film industry sold 3.2 billion tickets in 2009. “Movie piracy in India is rampant—you can get one online the day after a release” Harvard Business School Associate Professor Lakshmi Iyer, a native... View Details
Keywords: by Kim Girard; Motion Pictures & Video
  • 01 Oct 2009
  • What Do You Think?

Can the “Masks of Command” Coexist with Authentic Leadership?

leadership? Those arguing that the two can coexist cite situations, generally involving adversity, in which the "greater good" is served by masking a leader's feelings. Frances Pratt argued that " we must be careful (and caring) in the way we tell people... View Details
Keywords: by Jim Heskett
  • 02 Jun 2008
  • Research & Ideas

Spending on Happiness

happiness? A: Although a large body of research does show that people become happier as they move from being very poor to lower middle class, after this point the impact of income on happiness is much weaker. Think of someone who makes... View Details
Keywords: by Sarah Jane Gilbert
  • 17 Apr 2017
  • Research Event

The Most Pressing Issues for Platform Providers in the Sharing Economy

question bubbled up the list: Do the panelists worry about the threat of disintermediation? In other words, once consumers and providers find each other, are they likely to cut out the middle man–that is, the platform they used to find... View Details
Keywords: by Carmen Nobel; Service
  • 17 Feb 2015
  • HBS Case

HBS Cases: The Battle for San Francisco

School. "There is this real squeeze on certain parts of the community—housing prices are out of sight, the middle class is leaving, and homelessness is a serious problem. This is in the face of great prosperity for many technology... View Details
Keywords: by Michael Blanding; Technology
  • 09 Nov 2006
  • Research & Ideas

Andy Grove: A Biographer’s Tale

otherwise difficult to get an interview. I also had a cubicle at Intel in Santa Clara for fourteen months, and I also visited some of their sites including their fabrication facilities, which are incredible manufacturing operations. Q: So... View Details
Keywords: by Sean Silverthorne; Computer
  • 28 Oct 2015
  • Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

with the opening of the economy in the 1990s. Two things happened. All these global companies came back, which helped the advertising industry. And the economy grew, which meant the middle class grew rapidly. The Indian View Details
Keywords: by Sean Silverthorne; Advertising
  • 22 Mar 2010
  • Research & Ideas

One Strategy: Aligning Planning and Execution

middle managers and line employees attempt to execute the explicit strategy. Unfortunately, these strategies often diverge. They are not aligned. And so the potential of the enterprise becomes unrealized. "Strategy therefore becomes... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 05 Feb 2009
  • What Do You Think?

Why Can’t We Figure Out How to Select Leaders?

potential use of power, and motives. As Matthew Tuttle suggested, "Many of the traits are ... difficult to see in an interview." One answer to the challenge was suggested by Kirk Richardson: "There is only one true way to... View Details
Keywords: by Jim Heskett
  • 20 Jul 2016
  • Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

and jerk of your carry-on up to the overhead. An inelegant flop into the middle seat completes the journey—until the passenger in front shoves her seat back, removing your kneecaps. But new research shows that—in addition to these... View Details
Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel
  • 09 Dec 2014
  • First Look

First Look: December 9

experiment and their interactions can make it difficult to determine cause-and-effect relationships. Choosing the right sample size is important. How can we ensure reliable results? Randomized field trials, "blind" tests, and... View Details
Keywords: Sean Silverthorne
  • 04 Feb 2021
  • Research & Ideas

Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids

contact. While some businesses have boomed amid demand for videoconferencing and collaborative technology, the CEOs of other firms will likely face difficult decisions, if they haven’t already. On a personal level, CEOs faced many of the... View Details
Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg
  • 30 Apr 2007
  • Research & Ideas

All Eyes on Slovakia’s Flat Tax

doesn't distinguish between different levels of income. Wealthy, middle class, or poor, you pay the same rate. Also, a flat tax system is often completely free of deductions, exemptions, and exceptions. These efforts aim to make the tax... View Details
Keywords: by Martha Lagace
  • 01 Nov 2010
  • Research & Ideas

How IT Shapes Top-Down and Bottom-Up Decision Making

it was difficult for anyone at headquarters to make educated decisions and communicate them to branch offices. In those cases, it was natural to cede control of daily operations to a local manager. With today's networking technologies,... View Details
Keywords: by Carmen Nobel
  • 04 Oct 2004
  • Research & Ideas

Start to Measure Your E-commerce Success

is not much historical data and experience for managers to draw upon when developing or applying metrics, and many economic benefits of e-commerce projects are seen as difficult to measure. Further, the pace of change in e-business and... View Details
Keywords: by Marc J. Epstein
  • 16 Jan 2019
  • Research & Ideas

What Football Firings Teach Managers About Staying Relevant

the middle two quartiles also had winning percentages significantly worse in the second halves of their tenures–about 17 percent worse, on average. Finally, coaches in the upper quartile had winning percentages roughly 8 percent greater... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 05 Aug 2014
  • First Look

First Look: August 5

R&D organization had established a culture of collaboration across scientific disciplines that some worried would diminish with larger functional departments. Others were concerned that an interdisciplinary team-based design would be inefficient and View Details
Keywords: Sean Silverthorne
  • 09 May 2011
  • Research & Ideas

Moving From Bean Counter to Game Changer

Buried in the middle layers of many organizations resides a strata of highly skilled experts, from HR managers to risk evaluators, whose collective wisdom and experience could prove invaluable in informing strategic decisions at the... View Details
Keywords: by Kim Girard; Banking
  • 17 Mar 2021
  • Research & Ideas

Beyond Pajamas: Sizing Up the Pandemic Shopper

returns. It’s difficult to isolate any of these factors. Importantly, and maybe surprisingly, we found that new online customers in both geographies had lower return rates than those of existing customers, even as time passed. This... View Details
Keywords: by Ayelet Israeli, Eva Ascarza, and Laura Castrillo; Retail
  • 15 Aug 2016
  • Research & Ideas

Black Swans and Big Trends Can Ruin Anyone's Internet Prediction

course, cut costs and conserve capital. Dozens of VC blogs over the past few months have already offered this advice. VCs face a more difficult decision if they expect an industrywide threat-rigidity response: When most peers are cautious... View Details
Keywords: by Thomas R. Eisenmann; Technology
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