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  • All HBS Web  (9,034)
    • People  (16)
    • News  (1,796)
    • Research  (5,182)
    • Events  (53)
    • Multimedia  (77)
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  • October 2023 (Revised February 2024)
  • Technical Note

Design and Evaluation of Targeted Interventions

By: Eva Ascarza and Ta-Wei (David) Huang
Targeted interventions serve as a pivotal tool in business strategy, streamlining decisions for enhanced efficiency and effectiveness. This note delves into two central facets of such interventions: first, the design of potent decision guidelines, or targeting... View Details
Keywords: Marketing; Customer Relationship Management; Analysis; Design; Business Strategy; Retail Industry; Apparel and Accessories Industry; Technology Industry; Financial Services Industry; Telecommunications Industry
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Ascarza, Eva, and Ta-Wei (David) Huang. "Design and Evaluation of Targeted Interventions." Harvard Business School Technical Note 524-034, October 2023. (Revised February 2024.)
  • 14 Jun 2007
  • Working Paper Summaries

Evolution Analysis of Large-Scale Software Systems Using Design Structure Matrices and Design Rule Theory

Keywords: by Matthew J. LaMantia, Yuanfang Cai, Alan D. MacCormack & John Rusnak; Video Game; Web Services
  • Research Summary

Designing Productive Zones of Privacy

By: Ethan S. Bernstein

A common theme that integrates my research and course development is how increasingly transparent workplaces can improve productivity and performance by putting up certain boundaries to observation. While the research above empirically and theoretically explores the... View Details

Keywords: Transparency; Privacy; Field Experiments; Design; Organizational Design; Performance
  • 16 Oct 2019
  • Working Paper Summaries

Core Earnings? New Data and Evidence

Keywords: by Ethan Rouen, Eric So, and Charles C.Y. Wang
  • 14 Jan 2020
  • Video

Meet Enrique | CORe Participant Testimonial

  • Video

4 Stages of the Design Thinking Process

  • 24 Apr 2006
  • News

Keeping the Core Healthy

  • 2013
  • Book

The Handbook of Market Design

By: Nir Vulkan, Alvin E. Roth and Zvika Neeman
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Vulkan, Nir, Alvin E. Roth and Zvika Neeman, eds. The Handbook of Market Design. Oxford University Press, 2013.
  • March 2023 (Revised January 2024)
  • Case

Deepa Bachu (A): Design Thinking at Pensaar Design

By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal
In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details
Keywords: Buildings and Facilities; Design; Education; Training; Working Conditions; Business or Company Management; Production; Business Processes; Corporate Social Responsibility and Impact; Outcome or Result; Performance Improvement; Programs; Business and Stakeholder Relations; Groups and Teams; Labor and Management Relations; Rank and Position; Safety; Attitudes; Behavior; Motivation and Incentives; Trust; Well-being; Consulting Industry; Pulp and Paper Industry; Manufacturing Industry; India
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Graeber, Thomas, Joshua Schwartzstein, and Amram Migdal. "Deepa Bachu (A): Design Thinking at Pensaar Design." Harvard Business School Case 923-026, March 2023. (Revised January 2024.)

    Innovation and Design in the Age of Artificial Intelligence

    At the heart of any innovation process lies a fundamental practice: the way people create ideas and solve problems. This “decision making” side of innovation is what scholars and practitioners refer to as “design.” Decisions in innovation processes have so far been... View Details

    • December 2016
    • Article

    US Hospital Engagement in Core Domains of Interoperability

    By: A Jay Holmgren, Vaishali Patel, Dustin Charles and Julia Adler-Milstein
    Keywords: Health Care Delivery; Information Technology
    Citation
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    Holmgren, A Jay, Vaishali Patel, Dustin Charles, and Julia Adler-Milstein. "US Hospital Engagement in Core Domains of Interoperability." Special Issue on Health IT. American Journal of Managed Care 22, no. 12 (December 2016).
    • 20 Nov 2014
    • News

    Expanding Audiences Through HBX CORe

    To introduce the language of business to those just starting careers or preparing for an MBA, HBS debuted in June 2014 its Credential of Readiness (CORe) program, an online business primer for college... View Details
    • Spring 2023
    • Article

    Incentive Contract Design and Employee-Initiated Innovation: Evidence from the Field

    By: Wei Cai, Susanna Gallani and Jee-Eun Shin
    This study examines how the design of incentive contracts for tasks defined as workers’ official responsibilities (i.e., standard tasks) influences workers’ propensity to engage in employee-initiated innovation (EII). EII corresponds to innovation activities that are... View Details
    Keywords: Employee-initiated Innovation; Contract Design; Rank-and-file; Extra-role Behaviors; Compensation and Benefits; Motivation and Incentives; Innovation and Management
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    Cai, Wei, Susanna Gallani, and Jee-Eun Shin. "Incentive Contract Design and Employee-Initiated Innovation: Evidence from the Field." Contemporary Accounting Research 40, no. 1 (Spring 2023): 292–323.
    • September 2003 (Revised January 2004)
    • Case

    Alessi: Evolution of an Italian Design Factory (A)

    By: Youngme E. Moon, Vincent Dessain and Anders Sjoman
    Alessio Alessi, head of distribution at family-run Alessi S.p.A., is facing price and brand confusion among customers and is considering reorganizing Alessi's worldwide network of distributors. By describing the challenges facing Alessi, an internationally acclaimed... View Details
    Keywords: Family Business; Transition; Cost Management; Brands and Branding; Product Positioning; Distribution; Production; Problems and Challenges; Networks; Consumer Products Industry
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    Moon, Youngme E., Vincent Dessain, and Anders Sjoman. "Alessi: Evolution of an Italian Design Factory (A)." Harvard Business School Case 504-018, September 2003. (Revised January 2004.)
    • April 2008
    • Module Note

    Service Design in the Context of Customer-Operators

    By: Frances X. Frei
    Taught as the second module in a Harvard Business School course on Managing Service Operations: Understanding the Customer Operating Role (606-092). Addresses the design and management of service operations with significant customer operating roles. The focus is on... View Details
    Keywords: Customer Satisfaction; Management; Design; Service Operations; Cost
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    Frei, Frances X. "Service Design in the Context of Customer-Operators." Harvard Business School Module Note 608-134, April 2008.
    • January 1971 (Revised August 1984)
    • Case

    Dansk Designs Ltd.

    Dansk Designs Ltd., a supplier of high quality, highly designed tableware products, plans to enter a new product area in housewares. Past growth and anticipated future expansion make organizational changes necessary. Overseas operations, design changes, supplier... View Details
    Keywords: Organizational Change and Adaptation; Growth Management; Expansion; Organizational Structure; Consumer Products Industry
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    Rosenblum, John W. "Dansk Designs Ltd." Harvard Business School Case 371-288, January 1971. (Revised August 1984.)
    • September 2003 (Revised February 2004)
    • Case

    Alessi: Evolution of an Italian Design Factory (B)

    By: Youngme E. Moon, Vincent Dessain and Anders Sjoman
    Since the 1970s, world-renowned architect and designer, Alessandro Mendini, has acted as adviser and counselor to Alessi, the Italian household goods design factory. By discussing Mendini's role as art director, the case introduces the artistic side of Alessi, where... View Details
    Keywords: Design; Corporate Entrepreneurship; Leadership Style; Business or Company Management; Goals and Objectives; Consumer Products Industry; Italy
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    Moon, Youngme E., Vincent Dessain, and Anders Sjoman. "Alessi: Evolution of an Italian Design Factory (B)." Harvard Business School Case 504-019, September 2003. (Revised February 2004.)
    • 16 Mar 2023
    • News

    Bringing DEI into the Core of Our Institutions

    • 1 Mar 2007 - 2 Mar 2007
    • Keynote Speech

    Steps toward a Science of Design

    By: Carliss Y. Baldwin
    Keywords: Design
    Citation
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    Baldwin, Carliss Y. "Steps toward a Science of Design." National Science Foundation Conference on the Science of Design, Alexandria, VA, March 1–2, 2007.
    • summer 2003
    • Article

    Design as Brokering of Languages: The Role of Designers in the Innovation Strategy of Italian Firms

    By: Roberto Verganti
    Citation
    Related
    Verganti, Roberto. "Design as Brokering of Languages: The Role of Designers in the Innovation Strategy of Italian Firms." Design Management Journal 14, no. 3 (summer 2003): 34–42.
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