Publications

28 Jul 2008
Research & Ideas

Making the Decision to Franchise (or not)

challenge of serving customers with different preferences and behaviors when that model is stretched across multiple markets." As a starting point in their research, the authors focused on the organizational decision to franchise or not... View Details

Keywords: by Julia Hanna; Retail

September–October 1998
Article

The Hidden Traps in Decision Making

By: John S. Hammond, Ralph L. Keeney and Howard Raiffa

Keywords: Decision Making

December 2001
Article

The Study of 'Real' Decision Making

By: M. Bazerman

Keywords: Decision Making

01 Sep 1998
News

The Hidden Traps in Decision Making

Keywords: John S. Hammond, Ralph L. Keeney, Howard Riaffa

January 2006
Article

The Hidden Traps in Decision Making

By: Howard Raiffa, John S. Hammond and Ralph L. Keeney

Keywords: Decision Making

2012
Chapter

Self-knowledge, Unconscious Thought, and Decision Making

Keywords: Perception; Decision Making; Personal Characteristics

September–October 1988
Article

Measure Costs Right: Make the Right Decisions

By: Robin Cooper and Robert S. Kaplan

Keywords: Measurement and Metrics; Cost; Decision Making

2023
Chapter

Analyzing Human Decisions and Machine Predictions in Bail Decision Making

By: Jon Kleinberg, Himabindu Lakkaraju, Jure Leskovec, Jens Ludwig and Sendhil Mullainathan

BOOK ABSTRACT: Oriented toward the introductory student, The Inequality Reader is the essential textbook for today's undergraduate courses. The editors have assembled the most important classic and contemporary readings about how poverty and inequality are... View Details

Keywords: Equality and Inequality

April 2024
Article

Decision Authority and the Returns to Algorithms

By: Hyunjin Kim, Edward L. Glaeser, Andrew Hillis, Scott Duke Kominers and Michael Luca

We evaluate a pilot in an Inspections Department to explore the returns to a pair of algorithms that varied in their sophistication. We find that both algorithms provided substantial prediction gains, suggesting that even simple data may be helpful. However, these... View Details

Keywords: Algorithmic Aversion; Algorithmic Decision Making; Algorithms; Public Entrepreneurship; Govenment; Local Government; Crowdsourcing; Crowdsourcing Contests; Inspection; Principal-agent Theory; Government Administration; Decision Making; Public Administration Industry; United States

Read Now

January 2015
Article

Poker-faced Morality: Concealing Emotions Leads to Utilitarian Decision Making

By: Jooa Julia Lee and F. Gino

This paper examines how making deliberate efforts to regulate aversive affective responses influences people's decisions in moral dilemmas. We hypothesize that emotion regulation—mainly suppression and reappraisal—will encourage utilitarian choices in emotionally... View Details

Keywords: Decisions; Moral Sensibility; Emotions

Read Now

August 2005 (Revised January 2006)
Teaching Note

Executive Decision Making at General Motors (TN)

By: David A. Garvin

Teaching Note to (9-305-026). View Details

Keywords: Decision Making; Auto Industry

July 2008
Exercise

Information Use by Managers in Decision Making: A Team Exercise

By: Amy C. Edmondson and Ann Cullen

The purpose of this exercise is to explore the challenges of information collection and analysis. Students will, experientially, gain insights into how information is used and be exposed to a framework for identifying and evaluating information. In addition, the... View Details

Keywords: Competency and Skills; Decision Making; Knowledge Use and Leverage; Managerial Roles; Business Processes; Groups and Teams

15 Oct 2001
Research & Ideas

What You Don’t Know About Making Decisions

Unfortunately, superior decision making is distressingly difficult to assess in real time. Successful outcomes—decisions of high quality, made in a timely manner and implemented effectively—can be evaluated... View Details

Keywords: by David A. Garvin & Michael A. Roberto

Teaching Interest

Changing the Game: Negotiation and Competitive Decision Making

By: Guhan Subramanian

High-stakes business negotiations challenge your wits, your confidence, and your capacity for clear reasoning under intense pressure. Changing the Game leverages the latest research to your advantage, helping you prepare for complex... View Details

September 2022
Case

Blake Sports: Evolution of the CEO and the Executive Team

By: Boris Groysberg and Katherine Connolly Baden

Cameron (Cam) Barker, CEO and Founder of Blake Sports Apparel, sat in his office at his company’s headquarters in Birmingham, England, feeling stunned and disappointed. Only a few minutes prior, he had wrapped up a meeting with CFO James Ryan, a highly-respected star... View Details

Keywords: Leadership And Managing People; Leadership Skills; Team Dynamics; Team Effectiveness; Team Leadership; Team Management; Leadership Style; Leadership; Management; Management Skills; Management Style; Talent and Talent Management; Groups and Teams; United Kingdom

Educators

April 2005 (Revised May 2005)
Case

New England Patriots, The: Making the Team

Examines the organizational strategy of a professional football team that contributed to the team's sustained success. Considers several aspects of the team's "blueprint" with respect to players: recruitment, retention, task structure, training, culture, and... View Details

Keywords: Motivation and Incentives; Groups and Teams; Sports; Compensation and Benefits; Sports Industry; New England

Educators