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- Faculty Publications (53)
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- All HBS Web (159)
- Faculty Publications (53)
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
effect. Another time she told the dealer she wanted a car with a manual drive. “No you don’t,” the salesman snapped. Says Avery, “I felt disrespected.” “I’m happy with the car, but it was a roller coaster of emotions going through the... View Details
- Web
Buy Now, Pay Later: Cars on Time
arrangement that shared the risk of car loans between dealer and manufacturer. Its goals were, initially, to smooth out seasonal fluctuations in sales, but the ultimate effect was to dramatically increase the numbers of units sold. Henry... View Details
- 23 Oct 2000
- Research & Ideas
The Strategy-Focused Organization
Improved dealer training and quality ensured professional and friendly service. The Perfect Order program, which improved quality for four consecutive years, strengthened Mobil's relationships with commercial and industrial customers.... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- Web
Bankruptcy | Baker Library | Bloomberg Center | Harvard Business School
Moody’s, or Fitch. [17] MBSs and CDOs are sold to investors all over the world, including pension funds, insurance companies, mutual funds, hedge funds, and other investment banks. [18] Investors can hedge their CDO or MBS exposure through credit default swaps issued... View Details
- 22 Aug 2005
- Research & Ideas
Restoring a Global Economy, 1950–1980
processing, and marketing of commodities. By 1980 manufacturing FDI was larger than the natural resource and service sectors combined. In services, while transport and utility investments were no longer important, from the 1960s multinational banks, trading companies,... View Details
Keywords: by Geoffrey Jones
- Web
Impact of the New Medium - Edwin H. Land & Polaroid | Harvard Business School
manufacturer. 68 Booth provided dealers with the "Polaroid Promotion Plan" that detailed the timing, logistics, and value of newspaper ads, training sessions, and demonstrations of the camera in order, Booth asserted, "to stage a dramatic... View Details
- Web
Research - Behavioral Finance & Financial Stability
balance sheet constraints and bond liquidity By: Johannes Breckenfelder & Victoria Ivashina SEP 2021 The authors explore the ties between bonds and individual dealers formed through home advantage and the persistence of previous... View Details
- 16 Apr 2020
- Research & Ideas
Has COVID-19 Broken the Global Value Chain?
manufactured by another firm elsewhere, and distributed by dealers everywhere—all underwritten by global cash flows. Often these networks are established without much redundancy planning or other risk-mitigation factors to counter... View Details
Keywords: by Sean Silverthorne
- 23 Aug 2006
- Op-Ed
The Real Wal-Mart Effect
and Montgomery Ward seemingly threatened small-town retailers with extinction in the nineteenth century, those retailers mounted an energetic counterattack. The rise of chain stores in the 1920s also provoked outcries from independent View Details
- 01 Jun 2024
- News
Firm Foundation
as reported in the Wall Street Journal. Kanbrick took a majority stake in the patented boat-covering system Marine Concepts and established a dealer network across the Southeast. Since acquiring JM Test Systems, a third-generation... View Details
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
such topics as custom product or service programs for large customers, and coordinated communication messages for all dealers and end users can be specified. A major underlying point of contention will be the freedom for people in the... View Details
Keywords: by Benson Shapiro
Louis B. Neumiller
Under Neumiller's "home-town-boy" leadership style, Caterpillar's revenues grew from over $100 million in 1941 to $827 million in 1963, prospering through World War II and the global post-war boom. Neumiller built the Caterpillar brand into a common worldwide... View Details
Keywords: Construction & Real Estate
- 26 Aug 2009
- Op-Ed
Where Cash for Clunkers Ran Off the Road
Chrysler once, have to do so again to the tune of $3 billion through the $3,500-$4,500 C4C incentives? This taxpayer money simply enabled the dealers to avoid having to offer discounts off sticker prices and to extract higher profit... View Details
- 14 Sep 2007
- Research & Ideas
How to Profit from Scarcity
ramping up production of a car is more challenging than printing an extra run of a book. But after its initial error, VW made some smart decisions to mitigate the damage. First, the company rewarded their best dealers by making the scarce... View Details
- 01 Oct 2000
- News
Painting, by the Numbers
You could call Richard Feigen (MBA '54) a dealer in commodities, but he might bridle at that characterization. An internationally known dealer in fine art who has been in the business for more than forty... View Details
- 01 Mar 2006
- News
Drive-In Nation
book Confidence suggests there is hope. “The U.S. companies have great assets: brands; loyal, long-term employees; dealer networks; and design capabilities. What they need is the true leadership, innovative thinking, and flexibility to... View Details
Lore Harp
Working from her suburban kitchen, Harp built a $35 million business in less than five years by creating personal computer systems for the small business market. Her marketing savvy and strong ability to build personal relationships with the fledgling personal computer... View Details
Keywords: Computers & Electronics
Philip Lehman
American economy increasingly turning toward consumer goods during the 1920s. The rapid rise of Lehman Brothers and Goldman, Sachs was facilitated by the ties they had developed as foreign exchange dealers and commodity brokers. View Details
Keywords: Finance
- 16 Aug 2016
- First Look
August 16, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=51481 The Value of Trading Relationships in Turbulent Times By: Di Maggio, Marco, Amir Kermani, and Zhaogang Song Abstract—This paper investigates how dealers’ trading relationships shape their trading behavior in the... View Details
Keywords: Sean Silverthorne
- 28 Feb 2005
- Research & Ideas
Amazon, eBay and the Bidding Wars
sniping worth the risk of not getting your bid in? There are lots of reasons it might be. The easiest case to think about is of a bidder who has some expert information about the item being sold, information that might affect how much other buyers are willing to pay.... View Details