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  • All HBS Web  (6,909)
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    • Research  (4,449)
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Data

  • 2006
  • Book

Service Productivity Management: Improving Service Performance Using Data Envelopment Analysis

By: H. David Sherman and Joe Zhu
Here is an in-depth guide to the most powerful available benchmarking technique for improving service organization performance—Data Envelopment Analysis (DEA). The book outlines DEA as a benchmarking technique, identifies high cost service units, isolates specific... View Details
Keywords: Data Envelopment Analysis; Economics; Operations; Mathematical Methods
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Sherman, H. David, and Joe Zhu. Service Productivity Management: Improving Service Performance Using Data Envelopment Analysis. Boston, MA: Springer, 2006.
  • April 29, 2014
  • Column

Corporate Reporting in the Big Data Era

By: George Serafeim
Advancements in information technology can improve corporate communication with shareholders, but not through incessant data dumps. Instead, companies will more likely be poised for continued success if they use digital platforms for long-term oriented engagement and... View Details
Keywords: Integrated Reporting; Big Data; Corporate Reporting; Sustainability; Corporate Social Responsibility; Corporate Governance; Accounting; Reporting; Organizational Change and Adaptation; Corporate Accountability; Analytics and Data Science; Information Technology; Communication; Financial Reporting; Business and Shareholder Relations
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Serafeim, George. "Corporate Reporting in the Big Data Era." IIRC Blog (April 29, 2014).
  • February 2021 (Revised February 2021)
  • Background Note

eGrocery and the Role of Data for CPG Firms

By: Ayelet Israeli, Fedor (Ted) Lisitsyn and Mark A. Irwin
This notes provides information about the eGrocery industry and how traditional CPG companies handle this channel and potential data. It is recommended to use together with a series of exercises entitled: "E-Commerce Analytics for CPG Firms (A), (B), and (C)." View Details
Keywords: Data; Data Analysis; Data Analytics; Data Sharing; CPG; Consumer Packaged Goods (CPG); Delivery Planning; Customer Lifetime Value; Online Channel; Retail; Retail Analytics; Retailing Industry; Ecommerce; Grocery; Optimization; Analytics and Data Science; Analysis; Customer Value and Value Chain; Marketing Channels; E-commerce; Retail Industry; Consumer Products Industry; United States
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Israeli, Ayelet, Fedor (Ted) Lisitsyn, and Mark A. Irwin. "eGrocery and the Role of Data for CPG Firms." Harvard Business School Background Note 521-077, February 2021. (Revised February 2021.)

    Unanticipated Gains

    Social capital theorists have shown that some people do better than others in part because they enjoy larger, more supportive, or otherwise more useful networks. But why do some people have better networks than others? 

    Unanticipated Gains argues... View Details
    • July 2005
    • Article

    The Consequences of Labor Market Flexibility: Panel Evidence Based on Survey Data

    By: Rafael Di Tella and Robert MacCulloch
    We introduce a new data set on hiring and firing restrictions for 21 OECD countries for the period 1984 –1990. The data are based on surveys of business people in the countries covered, so the indices we use are subjective in nature. Controlling for country and time... View Details
    Keywords: Job Security Provisions; Subjective Data; Unemployment; Employment; Labor; Markets; Data and Data Sets
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    Di Tella, Rafael, and Robert MacCulloch. "The Consequences of Labor Market Flexibility: Panel Evidence Based on Survey Data." European Economic Review 49, no. 5 (July 2005): 1225–59.
    • Article

    Core Earnings: New Data and Evidence

    By: Ethan Rouen, Eric C. So and Charles C.Y. Wang
    Using a novel dataset, we show that components of firms' GAAP earnings stemming from ancillary business activities or transitory shocks are significant in frequency and magnitude. These components have grown over time and are dispersed across various sections of the... View Details
    Keywords: Core Earnings; Transitory Earnings; Non-operating Earnings; Quantitative Disclosures; Equity Valuation; Big Data; Business Earnings; Financial Reporting; Valuation; Analytics and Data Science
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    Rouen, Ethan, Eric C. So, and Charles C.Y. Wang. "Core Earnings: New Data and Evidence." Journal of Financial Economics 142, no. 3 (December 2021): 1068–1091.
    • 2019
    • Working Paper

    The Impact of the General Data Protection Regulation on Internet Interconnection

    By: Ran Zhuo, Bradley Huffaker, KC Claffy and Shane Greenstein
    The Internet comprises thousands of independently operated networks, where bilaterally negotiated interconnection agreements determine the flow of data between networks. The European Union’s General Data Protection Regulation (GDPR) imposes strict restrictions on... View Details
    Keywords: Personal Data; Privacy Regulation; GDPR; Interconnection Agreements; Internet and the Web; Governing Rules, Regulations, and Reforms; European Union
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    Zhuo, Ran, Bradley Huffaker, KC Claffy, and Shane Greenstein. "The Impact of the General Data Protection Regulation on Internet Interconnection." NBER Working Paper Series, No. 26481, November 2019.
    • January 2002 (Revised April 2002)
    • Case

    Space Data Corporation

    By: Alan D. MacCormack and Jay Wynn
    Space Data Corp. plans to partner with the U.S. National Weather Service to place transceivers on weather balloons and thereby create a national mobile communications network. The company is in the late development stages and is planning to launch a regional test that... View Details
    Keywords: Wireless Technology; Business Startups; Business Processes; Adaptation; Partners and Partnerships; Opportunities; Telecommunications Industry; Public Administration Industry; United States
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    MacCormack, Alan D., and Jay Wynn. "Space Data Corporation." Harvard Business School Case 602-121, January 2002. (Revised April 2002.)
    • November 2017
    • Teaching Note

    Predicting Consumer Tastes with Big Data at Gap

    By: Ayelet Israeli and Jill Avery
    CEO Art Peck was eliminating his creative directors for The Gap, Old Navy, and Banana Republic brands and promoting a collective creative ecosystem fueled by the input of big data. Rather than relying on artistic vision, Peck wanted the company to use the mining of big... View Details
    Keywords: Brands; Brand & Product Management; Big Data; "Marketing Analytics"; Consumer Behavior; Predictive Analytics; Forecasting; Preferences; Operation Management; Distribution Channels; Marketing; Marketing Channels; Marketing Strategy; Brands and Branding; Forecasting and Prediction; Data and Data Sets; Retail Industry; Fashion Industry; Apparel and Accessories Industry; United States; North America
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    Israeli, Ayelet, and Jill Avery. "Predicting Consumer Tastes with Big Data at Gap." Harvard Business School Teaching Note 518-053, November 2017.
    • February 2003 (Revised October 2003)
    • Case

    Cable Data Systems

    By: Paul W. Marshall and Todd H Thedinga
    Describes the operating challenges of Cable Data Systems (CDS), a minority-owned cable installation company with a dual mission of maximizing profits and providing employment opportunities to minorities in urban markets. Following the merger of two cable installation... View Details
    Keywords: Selection and Staffing; Employment; Forecasting and Prediction; Urban Scope; Cost Management; Infrastructure; Labor Unions; Demand and Consumers; Demographics; Media and Broadcasting Industry; Telecommunications Industry; Boston
    Citation
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    Marshall, Paul W., and Todd H Thedinga. "Cable Data Systems." Harvard Business School Case 803-132, February 2003. (Revised October 2003.)
    • Fast Answer

    Bonds: data

    Where do I find data on bonds? Bloomberg Use the GOVT or CORP yellow keys For yield curves, type FMCI, then hit GO Capital IQ Screening Go to Screening > Fixed Income See Fixed Income section on the lower right hand side to screen by a... View Details
    • October 2017 (Revised April 2019)
    • Case

    Data Breach at Equifax

    By: Suraj Srinivasan, Quinn Pitcher and Jonah S. Goldberg
    The case discusses the events leading up to the massive data breach at Equifax, one of the three U.S. credit reporting companies, the organizational and governance issues that contributed to the breach, and the consequences of the breach. The case supplement provides... View Details
    Keywords: Safety; Information Management; Cybersecurity; Technology Industry; United States
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    Srinivasan, Suraj, Quinn Pitcher, and Jonah S. Goldberg. "Data Breach at Equifax." Harvard Business School Case 118-031, October 2017. (Revised April 2019.)
    • Web

    Employment Data Trends

    Employment Data Trends Employment Data Trends Trends Career Data Internship Data Trends by Industry 2020 2021 2022 2023 2024 Consulting 24% 23%... View Details
    • May 1983 (Revised December 1987)
    • Case

    Technical Data Corp.

    By: William A. Sahlman
    Describes a decision confronting the president of a small company about selling some or all of the shares in his company to another firm. Technical Data Corp. provides analytical services to professional bond market traders over a system of computer terminals operated... View Details
    Keywords: Stocks; Entrepreneurship; Business Startups; Internet and the Web; Information Infrastructure; Mobile and Wireless Technology; Valuation; Negotiation Tactics; Mergers and Acquisitions; Corporate Strategy; Horizontal Integration; Information Industry; Service Industry
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    Sahlman, William A. "Technical Data Corp." Harvard Business School Case 283-072, May 1983. (Revised December 1987.)
    • File

    Data Appendix

    • Fast Answer

    Insider Data from Thomson Reuters Ownership Data

    How do I find insider holding data from Thomson Reuters in WRDS? You can search for insider holdings through Thomson Reuters... View Details
    • January 2022
    • Technical Note

    BGIE Macro Data Repository

    By: Alberto Cavallo
    This technical note describes an up-to-date data repository containing balance of payment, exchange rate, and aggregate macroeconomic data in a standard format used by case studies written by members of the Business, Government & the International Economy (BGIE) group... View Details
    Keywords: Macroeconomics
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    Cavallo, Alberto. "BGIE Macro Data Repository." Harvard Business School Technical Note 722-037, January 2022. (Access the Data Repository here: https://sites.harvard.edu/bgie-data/.)
    • Teaching Interest

    Data Science for Managers

    • Served as a teaching fellow; assisted MBA students with classroom coding exercises. 
    • Developed course materials, including new case studies, technical notes, and code notebooks students used to analzye case data. 
    • Developed interactive web... View Details
    • June 2006 (Revised September 2006)
    • Case

    Tech Data Corporation

    Tech Data is a global supplier of logistics management services and one of the world's largest distributors of information technology equipment. Operational execution is key for the company, which has gross margins in the 5% range. At the end of 2005, the company had... View Details
    Keywords: Competition; Information Infrastructure; Operations; Growth and Development Strategy
    Citation
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    Upton, David M., and Bradley R. Staats. "Tech Data Corporation." Harvard Business School Case 606-060, June 2006. (Revised September 2006.)
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