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  • All HBS Web  (5,572)
    • People  (22)
    • News  (1,659)
    • Research  (2,735)
    • Events  (12)
    • Multimedia  (22)
  • Faculty Publications  (1,455)
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  • 02 Dec 2019
  • News

A Long-Standing Commitment to Global Understanding

in Chile, despite his parents’ objections. The experience interning at a Santiago company, practicing his Spanish, and interacting with people from another culture was “like an awakening,” says Barry, inspiring him to choose Latin... View Details

    Building A Culture of Health

    This ambitious volume sets out to understand how every company impacts public health and introduces a robust model, rooted in organizational and scientific knowledge, for companies committed to making positive contributions to health and wellness. Focusing on four... View Details

    • 29 Apr 2009
    • Working Paper Summaries

    Female Empowerment: Impact of a Commitment Savings Product in the Philippines

    Keywords: by Nava Ashraf, Dean Karlan & Wesley Yin; Financial Services
    • 25 Apr 2014
    • News

    Sustaining a commitment to the environment

    and engineering companies serving the environmental infrastructure industry. As president, he is able to "merge my vocational interests with my avocational passions, particularly with regard to the environment and conservation," says... View Details
    • 01 Mar 2011
    • News

    Changing the Culture

    To address Dean Nitin Nohria’s concern that HBS can be a difficult place for some groups to thrive, the School has launched a new Culture and Community Initiative to ensure that all members of the community can achieve their full... View Details
    Keywords: Colleges, Universities, and Professional Schools; Educational Services
    • Article

    Consistent Belief in a Good True Self in Misanthropes and Three Interdependent Cultures

    By: Julian De Freitas, Hagop Sarkissian, George E. Newman, Igor Grossman, Felipe De Brigard, Andres Luco and Joshua Knobe
    People sometimes explain behavior by appealing to an essentialist concept of the self, often referred to as the true self. Existing studies suggest that people tend to believe that the true self is morally virtuous; that is deep inside, every person is motivated to... View Details
    Keywords: Concepts; Social Cognition; Moral Reasoning; True Self; Culture; Misanthropy; Behavior; Values and Beliefs; Moral Sensibility
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    De Freitas, Julian, Hagop Sarkissian, George E. Newman, Igor Grossman, Felipe De Brigard, Andres Luco, and Joshua Knobe. "Consistent Belief in a Good True Self in Misanthropes and Three Interdependent Cultures." Cognitive Science 42, no. S1 (2018): 134–160.
    • 01 Oct 1999
    • News

    Culture Clash: Exploring Cross Cultural Conflicts in Business

    course-development project in 1997. Writing cases on firms in China, Japan, Thailand, Argentina, Nigeria, and Russia, she focused on businesses indigenous to each culture as well View Details
    Keywords: Judith A. Ross
    • September 2013 (Revised April 2014)
    • Teaching Note

    Transitions Asia: Managing Across Cultures

    By: Roy Y.J. Chua, Sharon Mozgai and Dawn Lau
    The director of an interim executive research firm, Chee Lung Tham, faced a clash of culture and management styles when his mainland China client threatened to fire the American interim manager that Tham had assigned. The client, Wong Lung, ran a family-owned garment... View Details
    Keywords: China; Cross-cultural Management; Family Business; Cross-Cultural and Cross-Border Issues; Management Style; Service Industry; China
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    Chua, Roy Y.J., Sharon Mozgai, and Dawn Lau. "Transitions Asia: Managing Across Cultures." Harvard Business School Teaching Note 414-045, September 2013. (Revised April 2014.)
    • May 2024
    • Article

    Going Beyond the 'Self' in Self-control: Interpersonal Consequences of Commitment Strategies

    By: Ariella S. Kristal and Julian Zlatev
    Commitment strategies are effective mechanisms individuals can use to overcome self-control problems. Across seven studies (and two supplemental studies), we explore the negative interpersonal consequences of commitment strategy choice and use. In Study 1, using an... View Details
    Keywords: Behavior; Motivation and Incentives; Trust
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    Kristal, Ariella S., and Julian Zlatev. "Going Beyond the 'Self' in Self-control: Interpersonal Consequences of Commitment Strategies." Journal of Personality and Social Psychology 126, no. 5 (May 2024): 804–817.
    • October 1996 (Revised January 1997)
    • Case

    MacTemps: Building Commitment in the Interim Workforce

    MacTemps is a provider of temporary workers skilled in computer graphics and database management. Unlike many temporary agencies that treat temps as a commodity, MacTemps has attempted to build relationships with temps through offering benefits and training. This case... View Details
    Keywords: Selection and Staffing; Organizational Design; Personal Development and Career; Information Technology Industry; Employment Industry
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    Bradach, Jeffrey L., and Nicole Sackley. "MacTemps: Building Commitment in the Interim Workforce." Harvard Business School Case 497-005, October 1996. (Revised January 1997.)
    • December 2012
    • Case

    Chobani: Growing a Live and Active Culture

    By: Joshua D. Margolis and Matthew Preble
    Hamdi Ulukaya, CEO of the Greek yogurt company Chobani, Inc., was reflecting on what explained his young company's meteoric rise. The company held over half of the U.S. Greek yogurt market, and nearly 20% of the total yogurt market. The company's innovative approach to... View Details
    Keywords: Innovation; Growth Strategy; Growth Management; Yogurt; Innovation Strategy; Leadership; Culture; Entrepreneurship; Marketing; Agribusiness; Manufacturing Industry; Food and Beverage Industry; United States; Canada; Australia
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    Margolis, Joshua D., and Matthew Preble. "Chobani: Growing a Live and Active Culture." Harvard Business School Case 413-022, December 2012.
    • April 2013 (Revised April 2014)
    • Case

    Transitions Asia: Managing Across Cultures

    By: Roy Y.J. Chua and Dawn H. Lau
    The director of an interim executive search firm, Chee Lung Tham, faced a clash of culture and management styles when his mainland Chinese client threatened to fire the American interim manager that Tham had assigned. The client, Wong Lung, ran a family-owned garment... View Details
    Keywords: China; Cross-cultural Management; Management Style; Conflict Management; Family Business; Cross-Cultural and Cross-Border Issues; Service Industry; China
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    Chua, Roy Y.J., and Dawn H. Lau. "Transitions Asia: Managing Across Cultures." Harvard Business School Case 413-099, April 2013. (Revised April 2014.)
    • 2008
    • Working Paper

    Cultural Notes on Chinese Negotiating Behavior

    By: James K. Sebenius and Cheng (Jason) Qian
    Western businesses negotiating with Chinese firms face many challenges, from initiating and smoothing communication to establishing long-lasting relationships and mutual trust, and from bargaining and drafting agreements to securing their implementation. Chinese... View Details
    Keywords: Interpersonal Communication; Cross-Cultural and Cross-Border Issues; Negotiation Process; Negotiation Style; Perception; Societal Protocols; China
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    Sebenius, James K., and Cheng (Jason) Qian. "Cultural Notes on Chinese Negotiating Behavior." Harvard Business School Working Paper, No. 09-076, December 2008.
    • 2014
    • Working Paper

    Mobilizing Culture for Public Action: Community Participation and Child Rights in Rural Uttar Pradesh

    By: Akshay Mangla
    Community-based initiatives that work to empower the poor and promote their participation have gained strong support among scholars and practitioners of development. Yet the questionable assumptions about culture and development that inform these initiatives render it... View Details
    Keywords: India; Culture; Child Rights; Caste Relations; Child Education; Child Health; India
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    Mangla, Akshay. "Mobilizing Culture for Public Action: Community Participation and Child Rights in Rural Uttar Pradesh." Harvard Business School Working Paper, No. 14-100, April 2014.
    • September 2019
    • Case

    Netflix: A Creative Approach to Culture and Agility

    By: Ranjay Gulati, Allison Ciechanover and Jeff Huizinga
    By 2018, Netflix had been credited for revolutionizing how viewers consumed entertainment—shifting from ad-fueled linear network programming to a highly personalized, on-demand, all-you-can-consume, ad-free model. The company was riding a long wave of revenue and... View Details
    Keywords: Digital Technologies; Streaming; Video On Demand; International Expansion; Leadership; Information Technology; Entrepreneurship; Innovation and Management; Innovation Strategy; Leadership Style; Management Style; Organizational Culture; Entertainment; Media; Change Management; Expansion; Technology Industry; United States
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    Gulati, Ranjay, Allison Ciechanover, and Jeff Huizinga. "Netflix: A Creative Approach to Culture and Agility." Harvard Business School Case 420-055, September 2019.
    • 21 Jul 2020
    • News

    Starbucks Commits to Raising Awareness of Racial Bias

    • 14 May 2018
    • Research & Ideas

    Amazon vs. Whole Foods: When Cultures Collide

    bad guy" Harvard Business School professors Dennis Campbell and Tatiana Sandino took notice, suspecting a clash of corporate cultures was at work. Their forthcoming case study discusses the limits of trying to force one View Details
    Keywords: by Michael Blanding; Food & Beverage
    • 01 Sep 2012
    • News

    HBS Is Committed to Increasing Alumni Engagement

    frequency of their two-way interactions with HBS. Alumni would like to be a resource for students and the School in new and different ways. The School will be looking into opportunities to expand alumni engagement in areas such as FIELD... View Details
    Keywords: Lisa Skeete Tatum; engagement; Educational Support Services; Educational Services
    • February 2022 (Revised October 2022)
    • Supplement

    Henkel: Building a Winning Culture (D)

    By: Robert L. Simons and Carolyn Deller
    This three-page case is the third update to Henkel: Building a Winning Culture (A). In this supplement, dated 2021, a new CEO has taken over Henkel and implemented a new strategy. His changes to the original performance management system are presented as a new... View Details
    Keywords: Execution; Management Control Systems; Performance Goals; Incentives; Levers Of Control; Strategy; Management Analysis, Tools, and Techniques; Performance Evaluation
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    Simons, Robert L., and Carolyn Deller. "Henkel: Building a Winning Culture (D)." Harvard Business School Supplement 122-055, February 2022. (Revised October 2022.)
    • November 2019 (Revised February 2020)
    • Case

    Starbucks: Reaffirming Commitment to the Third Place Ideal

    By: Francesca Gino, Katherine B. Coffman and Jeff Huizinga
    On April 12, 2018, two African American entrepreneurs had scheduled a business meeting at a Starbucks in Philadelphia’s Rittenhouse Square neighborhood. They sat without ordering, waiting for a local businessman to show up for the meeting. The store manager called 911... View Details
    Keywords: Mission and Purpose; Values and Beliefs; Prejudice and Bias; Crisis Management; Employees; Training
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    Gino, Francesca, Katherine B. Coffman, and Jeff Huizinga. "Starbucks: Reaffirming Commitment to the Third Place Ideal." Harvard Business School Case 920-016, November 2019. (Revised February 2020.)
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