Cross-functional Teams - Publications - Faculty & Research

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

after much smaller scale errors or "near misses." These formal studies were forums designed explicitly for the purpose of learning from mistakes by probing deeply into their causes. In addition, cross-functional teams, known as... View Details

Keywords: by Amy Edmondson & Mark D. Cannon

Web

John H. McArthur | About

football, and worked part time in a local saw mill. After graduating from high school, McArthur enrolled at the University of British Columbia, earning a bachelor’s degree in forestry in 1957. McArthur was a star athlete in college. He briefly played for a... View Details

22 Feb 2021
Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

only have to use more data in their selling activities, but there's more cross-functional coordination required. "Improving sales productivity ... affects growth, civic discourse, and the lives of millions of people." If a buyer has a... View Details

Keywords: by Kristen Senz

02 Apr 2007
Lessons from the Classroom

Making the Move to General Manager

this transition into general management." For new general managers—or just as likely in companies these days, senior functional managers who operate as part of an executive team or who have important View Details

Keywords: by Martha Lagace

25 Jun 2014
Lessons from the Classroom

FIELD Trip: Conquering the Gap Between Knowing and Doing

The mission: To sell more laptops. The market: Rural China. The challenge: The business partner wants to know what laptop features would be appealing to customers in rural China. Landing in Shanghai with eight days to find out, a team of... View Details

Keywords: by Michael Blanding; Education

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Tulsi Patel | MBA

Professional goals: I'm interested in leading cross-functional teams at the intersection of business strategy, engineering, and UX design to build technology and software products that drive positive social... View Details

21 Apr 2020
Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

Organizational Responses to COVID-19 and Climate Change: A Conversation with Rebecca Henderson (Environmental Insights) Read COVID-19 coverage from Working Knowledge 4. Develop cross-functional teams able to... View Details

Keywords: by Euvin Naidoo

30 Sep 2022
Blog Post

Latina Women in Leadership: Jacqueline Burgos (MBA 2014)

at WB, I worked with a cross-functional team of six executives on this new business and potential revenue generating opportunity for WB. We presented to the CEO, and the project evolved to what is now Stage... View Details

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Field Course: Startup Operations - Course Catalog

product managers, operations, support and other key team members. Cross-functional communication from across and between the organization to external communication with customers, partners and investors -... View Details

Profile

Jonathan Evans

will provide me an exciting platform to learn while helping build the fastest-growing cloud company in history. I hope to collaborate with cross-functional teams and strategic partners to accelerate Box's... View Details

Keywords: Technology; Entertainment / Media

Profile

Wendy Lim

curriculum, diversity of student body, and strong campus life, HBS became a place for renewal. Preparation for personal and professional growth The school’s general management approach appealed to Wendy. “The higher you go within an organization, the more View Details

25 Jun 2018
Blog Post

The Internship Search: “Is this just a personal interest, or is there a real professional opportunity here?”

end of January, he had secured an offer from Barry’s to serve as a business analysis consultant. “It’s a cross-functional role working with the head of customer insights,” says Aaron. “I’ll be working on strategy, analyzing ways to... View Details

Keywords: Consumer Products / Retail

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Product Management - Course Catalog

Educational Objectives: A Product Manager is obsessed with the problem their product tries to solve and works to both define the product’s functional requirements and lead cross-functional teams to develop,... View Details

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IT Strategy: HBS IT Website Provides Easier Access to News and Support | Information Technology

a difference in the world. The Solution The HBS IT Communications team led a small team of cross-functional IT colleagues in creating a structure for the new public website... View Details

01 Dec 1997
News

Short Takes

hospitals build cross-functional and cross-organizational teams that coordinate patient care more effectively. "Given the diversity of skills and backgrounds of doctors, nurses, therapists, social workers,... View Details

Keywords: Judith Ross

17 Nov 2015
First Look

November 17, 2015

in the greater Orlando area and in the east coast towns of Daytona, Melbourne, Merritt Island, and Vero Beach. The performance of these stores had lagged in recent years, and O'Rourke was charged with building a cross-functional district... View Details

Keywords: Sean Silverthorne

10 Jan 2008
Sharpening Your Skills

Sharpening Your Skills: Operations Management

cross-functional coordination, and profitability management. Current product-tracking technology makes problem diagnosis much easier than the time of the original study. By and large, companies using this methodology see lowered costs and... View Details

01 Jan 2003
News

Daniel L. Vasella, M.D.

points out. "And in both a hospital and a business, you have to rely on cross-functional teams." It is that cross-functional approach that lies at the heart of Vasella's management philosophy. At Novartis,... View Details

18 Feb 2013
Research & Ideas

Breaking Through a Growth Stall

team to what is actually going on. Effective customer selection requires segmenting a market based on the benefits that customers receive and perceive in the product or service. It focuses on buyers: understanding their problems and... View Details

Keywords: by Sean Silverthorne

13 Dec 2010
Research & Ideas

Managing the Support Staff Identity Crisis

waiting for the bosses to give you the magic wand saying you should be allowed to do this." GE, for its part, has transformed from a company that used to view marketing as a support function to a company that now requires all its chief marketing officers to summon... View Details

Keywords: by Carmen Nobel

Publications