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- All HBS Web (109)
- Faculty Publications (30)
- Web
John H. McArthur | About
football, and worked part time in a local saw mill. After graduating from high school, McArthur enrolled at the University of British Columbia, earning a bachelor’s degree in forestry in 1957. McArthur was a star athlete in college. He briefly played for a... View Details
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
only have to use more data in their selling activities, but there's more cross-functional coordination required. "Improving sales productivity ... affects growth, civic discourse, and the lives of millions of people." If a buyer has a... View Details
Keywords: by Kristen Senz
- 02 Apr 2007
- Lessons from the Classroom
Making the Move to General Manager
this transition into general management." For new general managers—or just as likely in companies these days, senior functional managers who operate as part of an executive team or who have important View Details
Keywords: by Martha Lagace
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
after much smaller scale errors or "near misses." These formal studies were forums designed explicitly for the purpose of learning from mistakes by probing deeply into their causes. In addition, cross-functional teams, known as... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
The mission: To sell more laptops. The market: Rural China. The challenge: The business partner wants to know what laptop features would be appealing to customers in rural China. Landing in Shanghai with eight days to find out, a team of... View Details
- 30 Sep 2022
- Blog Post
Latina Women in Leadership: Jacqueline Burgos (MBA 2014)
at WB, I worked with a cross-functional team of six executives on this new business and potential revenue generating opportunity for WB. We presented to the CEO, and the project evolved to what is now Stage... View Details
- Web
Product Management - Course Catalog
Educational Objectives: A Product Manager is obsessed with the problem their product tries to solve and works to both define the product’s functional requirements and lead cross-functional teams to develop,... View Details
- Web
IT Strategy: HBS IT Website Provides Easier Access to News and Support | Information Technology
a difference in the world. The Solution The HBS IT Communications team led a small team of cross-functional IT colleagues in creating a structure for the new public website... View Details
- 10 Jan 2008
- Sharpening Your Skills
Sharpening Your Skills: Operations Management
cross-functional coordination, and profitability management. Current product-tracking technology makes problem diagnosis much easier than the time of the original study. By and large, companies using this methodology see lowered costs and... View Details
- 21 Apr 2020
- Research & Ideas
7 Successful Battle Strategies to Beat COVID-19
Organizational Responses to COVID-19 and Climate Change: A Conversation with Rebecca Henderson (Environmental Insights) Read COVID-19 coverage from Working Knowledge 4. Develop cross-functional teams able to... View Details
Keywords: by Euvin Naidoo
- Profile
Jonathan Evans
will provide me an exciting platform to learn while helping build the fastest-growing cloud company in history. I hope to collaborate with cross-functional teams and strategic partners to accelerate Box's... View Details
- Profile
Wendy Lim
curriculum, diversity of student body, and strong campus life, HBS became a place for renewal. Preparation for personal and professional growth The school’s general management approach appealed to Wendy. “The higher you go within an organization, the more View Details
- Web
Faculty Spotlight: HBS Racial Equity Fellow Professor Ivuoma N. Onyeador - Blog: RGE Report
group’s well-being . One way this investment may play out work: white individuals who have meaningful friendships with Black peers will support policies that help Black employees advance. The best way to help people care about each other is by creating spaces to build... View Details
- Web
Field Course: Startup Operations - Course Catalog
product managers, operations, support and other key team members. Cross-functional communication from across and between the organization to external communication with customers, partners and investors -... View Details
- 01 Jan 2003
- News
Daniel L. Vasella, M.D.
points out. "And in both a hospital and a business, you have to rely on cross-functional teams." It is that cross-functional approach that lies at the heart of Vasella's management philosophy. At Novartis,... View Details
- 25 Jun 2018
- Blog Post
The Internship Search: “Is this just a personal interest, or is there a real professional opportunity here?”
end of January, he had secured an offer from Barry’s to serve as a business analysis consultant. “It’s a cross-functional role working with the head of customer insights,” says Aaron. “I’ll be working on strategy, analyzing ways to... View Details
Keywords: Consumer Products / Retail
- 26 Apr 2004
- Research & Ideas
A Clear Eye for Innovation
no way out of the conundrum—that established companies simply lack the flexibility to explore new territory. Some have suggested that big companies adopt a venture capital model, funding exploratory expeditions but otherwise staying out of their way. Others have... View Details
- 29 Sep 2015
- First Look
September 29, 2015
patients; however, organizations have struggled to obtain outcomes data from electronic health record (EHR) systems. This study describes how Texas Children’s Hospital customized a commercial EHR system and assembled a cross-functional... View Details
Keywords: Sean Silverthorne
- 09 Dec 2020
- Blog Post
How to Create a Psychologically Safe Workplace
groups, cross-functional teams charged with solving problems, peer-to-peer learning, digital suggestion boxes, and organizing staff meetings to leave time for everyone’s input. Responding Proactively The... View Details
- 01 Apr 2020
- Blog Post
How Scott Linzmeyer Crafted a Business He Loves at Reveler Beverage
building skills and business savvy, Linzmeyer created a business plan for Reveler Beverage and found the ideal location for their first store in Needham. Then he and Kate took great care to hire and train an outstanding team including... View Details