Cross Functional Management - Publications - Faculty & Research

June 2001
Teaching Note

Coordinating + Managing Supply Chains: Course Overview Note TN

Describes the MBA elective course on supply chain management at HBS. Coordinating and Managing Supply Chains focuses on the managerial aspects of supply chains. Acquaints students with practical issues in a variety of supply chains and then identifies barriers to, and... View Details

Keywords: Finance; Framework; Knowledge Use and Leverage; Management Practices and Processes; Managerial Roles; Marketing; Supply Chain Management; Performance Improvement; Planning; Behavior; Integration

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Teaching Interest

Product Management 101 & 102

By: Julia B. Austin

Julia previously taught Product Management 101 & 102 (PM 101/102). This is a two-semester project-based course that uses a learning-by-doing approach to build basic product management skills. Students evaluate user needs and specify functional requirements... View Details

02 Apr 2007
Lessons from the Classroom

Making the Move to General Manager

People achieve success in the early years of their career by specializing and becoming functional experts—in essence, they succeed by knowing more and more about less and less, says Benjamin C. Esty, chair of the General View Details

Keywords: by Martha Lagace

05 Feb 2024
Research & Ideas

The Middle Manager of the Future: More Coaching, Less Commanding

to tell them what to do, but more to inspire them. I think it’s just a smaller piece of a larger, grander transformation in organizations.” Good management now involves coordinating and collaborating with subordinates across View Details

Keywords: by Ben Rand

13 Dec 2010
Research & Ideas

Managing the Support Staff Identity Crisis

Gulati, the problem starts with corporate growing pains. When businesses are small, they organize themselves into clear functional units, tapping experts in each respective function to make sure each unit... View Details

Keywords: by Carmen Nobel

30 Nov 2016
What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

influence on whether or not an organization crosses the line from pride to arrogance. (3) It is possible to lead close to the line between pride and arrogance without crossing it; several suggestions were... View Details

Keywords: by James Heskett

February 2008 (Revised February 2008)
Case

Yale School of Management

By: Srikant M. Datar, David A. Garvin and James Weber

In the fall of 2006, the Yale School of Management launched a new core curriculum in its MBA program. The new curriculum eliminated traditional discipline-based courses such as finance and marketing and replaced them with courses that sought to integrate teaching and... View Details

Keywords: Transformation; Business Education; Curriculum and Courses; Learning; Teaching; Integration

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09 Jul 2024
Research & Ideas

Are Management Consulting Firms Failing to Manage Themselves?

for growth become a primary objective, pulling these firms away from their foundational north star: CEO and C-suite management consulting. In pursuing additional opportunities, consulting firms have widely diversified the industry breadth... View Details

Keywords: by David Fubini; Consulting

Research Summary

Managing the Manufacturer-Retailer Interface

By: Janice H. Hammond

Janice H. Hammond is studying the impact of coordination on the performance of manufacturing and retail channels. The focus of her research is on the supply "channel", the set of firms that undertakes the chain of activities that begins with acquisition of raw... View Details

Teaching Interest

Managing International Trade and Investment

By: Dante Roscini

Managing International Trade and Investment (MITI) is designed for students who expect to engage directly or indirectly in commerce and in strategic or financial investments across national borders. It covers concepts that are relevant to a number of operating and... View Details

Keywords: Trade; Investment; Foreign Direct Investment

Research Summary

Identity Work, Itinerant Careers, and Management Education

I investigate how and where individuals develop, revise and consolidate identity narratives that afford them some degree of self-esteem, a sense of direction and purpose, and social legitimacy, in the context of careers that feature discontinuities, mobility and... View Details

June 2010
Teaching Note

Cisco Business Councils (2007): Unifying a Functional Enterprise with an Internal Governance System (TN)

By: Ranjay Gulati and Marlo Goetting

Teaching Note for 409062. View Details

Keywords: Customer Focus and Relationships; System; Business Units; Corporate Strategy; Infrastructure; Growth and Development; Decision Making; Restructuring; Resource Allocation; Information Technology Industry

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15 Dec 2003
Research & Ideas

The New Global Business Manager

required three kinds of specialists: business managers, country managers, and functional managers, with a group of senior executives to coordinate the efforts of the specialists. In 2003, as globalization has become a much more pressing... View Details

Keywords: by Cynthia Churchwell

30 May 2005
Research & Ideas

Germany’s Pioneering Corporate Managers

loss of control and precision of information). Before the 1920s at least, most German industrial firms did not have an extensive middle management staff. Large German firms remained much more diversified and decentralized than unitary,... View Details

Keywords: by Sean Silverthorne

April 2010
Article

Complex Business Models: Managing Strategic Paradoxes Simultaneously

By: Wendy K. Smith, Andrew Binns and Michael Tushman

As our world becomes more global, fast paced and hypercompetitive, competitive advantage may increasingly depend on success in managing paradoxical strategies - strategies associated with contradictory, yet integrated tensions. We identify several types of complex... View Details

Keywords: Business Model; Management; Strategy

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21 Feb 2005
Op-Ed

Is Business Management a Profession?

executives is to imply that business management itself is a profession—but is it? Sociologists who study the professions have employed a wide range of perspectives and criteria for determining what makes an occupation a profession. For... View Details

Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice

16 Oct 2014
Working Paper Summaries

Government Debt Management at the Zero Lower Bound

Keywords: by Robin Greenwood, Samuel G. Hanson, Joshua S. Rudolph & Lawrence H. Summers

February 2018
Case

Vodafone: Managing Advanced Technologies and Artificial Intelligence

By: William R. Kerr and Emer Moloney

Vodafone was operating in the fast-moving telecommunications market where innovation and scale were key. Faced with an onslaught of technological advances—big data, automation, and artificial intelligence—CEO Vittorio Colao reflected on how he should change the... View Details

Keywords: Technological Innovation; Management; Organizational Change and Adaptation; Corporate Social Responsibility and Impact; Opportunities; Telecommunications Industry

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April 2023 (Revised September 2023)
Case

Levels: The Remote, Asynchronous, Deep Work Management System

By: Joseph B. Fuller and George Gonzalez

Levels is a highly innovative startup in the health care space. They intend to revolutionize health by linking behavior—eating, exercise, sleeping, etc.—to changes in metabolism. They believe metabolic health can be managed through careful monitoring of changes in... View Details

Keywords: Applications and Software; Business Startups; Organizational Culture; Management Style; Technology Industry; United States

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