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(1,955)
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- October 2023
- Case
Managing Innovation at Atrium Health: 'Never Let a Good Crisis Go To Waste' (Abridged)
By: Derek van Bever, Rory McDonald and Anibha Singh
van Bever, Derek, Rory McDonald, and Anibha Singh. "Managing Innovation at Atrium Health: 'Never Let a Good Crisis Go To Waste' (Abridged)." Harvard Business School Case 324-014, October 2023.
- May 2008
- Case
Thomas Green: Power, Office Politics and a Career in Crisis
By: W. Earl Sasser Jr. and Heather Beckham
The case describes the dilemma of a marketing manager, Thomas Green, who, after being rapidly promoted, is harshly criticized by his boss, Frank Davis. Green and Davis disagree on work styles and market projections. Green believes the sales goals set by Davis are based... View Details
Keywords: Superior ＆ Subordinate; Performance Management; Personal Strategy ＆ Style; Management Style; Conflict Management; Communication; Rank and Position; Personal Characteristics; Power and Influence
Sasser, W. Earl, Jr., and Heather Beckham. "Thomas Green: Power, Office Politics and a Career in Crisis." Harvard Business School Brief Case 082-095, May 2008.
- March 2022
- Case
Managing Innovation at Atrium Health: 'Never Let a Good Crisis Go To Waste'
By: Derek van Bever, Rory McDonald and Anibha Singh
van Bever, Derek, Rory McDonald, and Anibha Singh. "Managing Innovation at Atrium Health: 'Never Let a Good Crisis Go To Waste'." Harvard Business School Case 322-049, March 2022.
- 2004
- Dictionary Entry
Leadership in Crisis Situations
By: Dutch Leonard
Leonard, Dutch. "Leadership in Crisis Situations." In The Encyclopedia of Leadership, edited by James MacGregor Burns, George R. Goethals, and Georgia J. Sorenson. Great Barrington, MA: Berkshire Publishing, 2004.
- May 2010 (Revised January 2012)
- Case
Lincoln Financial Meets the Financial Crisis
By: Robert C. Pozen and Peter Goodspeed Spring
In March of 2009, Lincoln Financial Group's CEO Dennis Glass was facing a difficult decision as to how he would replenish his company's capital, which could quickly fall to dangerously low levels as a result of the financial crisis. Though the cost of raising capital... View Details
Keywords: Cost vs Benefits; Financial Crisis; Capital; Private Equity; Crisis Management; Business and Government Relations; Business and Stakeholder Relations; Insurance Industry
Pozen, Robert C., and Peter Goodspeed Spring. "Lincoln Financial Meets the Financial Crisis." Harvard Business School Case 310-137, May 2010. (Revised January 2012.)
- July 2020
- Case
King's College Hospital in Crisis
By: John R. Wells and Benjamin Weinstock
On December 11, 2017, King’s College Hospital NHS Foundation Trust (King’s), one of London’s leading teaching hospital groups, was put into “special measures” by NHS Improvement (NHSI), the financial regulator of England’s National Health Service (NHS). The future of... View Details
Keywords: Hospitals; Financing; Health Care and Treatment; Financial Condition; Crisis Management; Organizational Structure; Transformation; Strategic Planning; United Kingdom
Wells, John R., and Benjamin Weinstock. "King's College Hospital in Crisis." Harvard Business School Case 721-356, July 2020.
- Article
Selling After the Crisis
Like perishable goods in grocery stores, sales models have a sell-by date. As product standards evolve and new entrants emerge, buyers have more choices and demand more in terms of quality and performance across vendors. Firms that fail to adjust to changing customer... View Details
Cespedes, Frank V. "Selling After the Crisis." Harvard Business Review 99, no. 2 (March–April 2021): 52–57.
- August 2009 (Revised September 2009)
- Case
Tenova: Mining for Growth in an Economic Crisis
By: Gary P. Pisano, Elena Corsi and Elisa Farri
In December 2008, Gianluigi Nova, CEO of Tenova SpA, a technology and equipment supplier to the metals and mining industry, had to choose between two options. The first was to continue growing in the company's core business: equipment for the steel production. The... View Details
Keywords: Decision Choices and Conditions; Financial Crisis; Leadership; Crisis Management; Growth and Development Strategy; Market Entry and Exit; Diversification; Industrial Products Industry; Mining Industry
Pisano, Gary P., Elena Corsi, and Elisa Farri. "Tenova: Mining for Growth in an Economic Crisis." Harvard Business School Case 610-021, August 2009. (Revised September 2009.)
- March 1996
- Case
Intuit: The TurboTax/MacInTax Crisis (D)
By: James L. Heskett
Keywords: Crisis Management
Heskett, James L. "Intuit: The TurboTax/MacInTax Crisis (D)." Harvard Business School Case 396-298, March 1996.
- June 2012 (Revised March 2014)
- Case
Best Buy in Crisis
By: John R. Wells and Galen Danskin
In June 2012, Best Buy was in crisis. In 1996, Best Buy overtook Circuit City as the world's leader in consumer electronics retailing; however, 18 years later, Best Buy now found this position threatened. With $51 billion in revenues, it was still the biggest CE... View Details
Keywords: Change Management; Decision Choices and Conditions; Forecasting and Prediction; Competitive Strategy; Ethics; Management Teams; Consumer Products Industry; Electronics Industry; Retail Industry
Wells, John R., and Galen Danskin. "Best Buy in Crisis ." Harvard Business School Case 713-403, June 2012. (Revised March 2014.)
- November 2018
- Case
Swissgrid: Enterprise Risk Management in a Digital Age
By: Robert S. Kaplan and Anette Mikes
Kurt Meyer, chief risk officer of Swissgrid, the Swiss national electricity transmission system operator, reflects on the risk management system he installed after the deregulation and liberalization of the European energy market. With 41 connections to other European... View Details
Keywords: Enterprise Risk Management; Energy Transmission; Risk and Uncertainty; Risk Management; Energy; Energy Industry; Utilities Industry; Switzerland
Kaplan, Robert S., and Anette Mikes. "Swissgrid: Enterprise Risk Management in a Digital Age." Harvard Business School Case 119-045, November 2018.
- Article
The Role of the Board Chair During a Crisis
By: Achim Schmitt, Gilbert Probst and Michael Tushman
A company’s long-term survival during a crisis depends on complementary roles, strategic alignment, and chemistry between the chair and CEO. View Details
Schmitt, Achim, Gilbert Probst, and Michael Tushman. "The Role of the Board Chair During a Crisis." MIT Sloan Management Review (website) (April 28, 2020).
- 12 Jul 2020
- Research & Ideas
Solving COVID'S Mental Health Crisis
Harvard Business School. Shirley Spence is a writer, educator and former partner at Oliver Wyman, a global management consulting firm. [Image: iPhoto] Other Stories in This Series How Leaders Are Fighting Food Insecurity on Three... View Details
- May 2011 (Revised June 2011)
- Case
The Crisis at Tyco - A Director's Perspective
By: Suraj Srinivasan and Aldo Sesia
In 2002, Wendy Lane had been a member of the board of directors at Tyco International a little more than a year when the company's CEO Dennis Kozlowski and other top executives were accused of fraud, which ultimately led to resignations, imprisonments, lawsuits, and... View Details
Keywords: Management Teams; Reputation; Governing and Advisory Boards; Crisis Management; Accounting Audits; Problems and Challenges; Risk Management; Finance; Managerial Roles; Lawsuits and Litigation; Service Industry; United States
Srinivasan, Suraj, and Aldo Sesia. "The Crisis at Tyco - A Director's Perspective." Harvard Business School Case 111-035, May 2011. (Revised June 2011.)
- March 1996
- Case
Intuit: The TurboTax/MacInTax Crisis (C)
By: James L. Heskett
Keywords: Crisis Management
Heskett, James L. "Intuit: The TurboTax/MacInTax Crisis (C)." Harvard Business School Case 396-297, March 1996.
- March 1996
- Case
Intuit: The TurboTax/MacInTax Crisis (B)
By: James L. Heskett
Heskett, James L. "Intuit: The TurboTax/MacInTax Crisis (B)." Harvard Business School Case 396-296, March 1996.
- 24 Apr 2018
- Op-Ed
Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks
Starbucks CEO Kevin Johnson (left) meets with employees and community members in this file photo. (Photo courtesy Starbucks.) Johnson & Johnson CEO Jim Burke’s leadership during the 1982 Tylenol crisis is what we at Harvard Business... View Details
- February 2008 (Revised November 2011)
- Case
The International Monetary Fund in Crisis
By: Rawi Abdelal, David Moss and Eugene Kintgen
When Dominique Strauss-Kahn became the Managing Director of the International Monetary Fund in late 2007, he faced a number of significant changes. The organization had lost much of its legitimacy over the previous decade, and countries seemed increasingly reluctant to... View Details
Keywords: History; Globalized Economies and Regions; Problems and Challenges; Developing Countries and Economies; Borrowing and Debt; Government and Politics; Financial Institutions; Business Strategy; Macroeconomics; Financial Services Industry
Abdelal, Rawi, David Moss, and Eugene Kintgen. "The International Monetary Fund in Crisis." Harvard Business School Case 708-035, February 2008. (Revised November 2011.)
- June 1992 (Revised June 1993)
- Case
Hennessy and Harvey-Jones: Two Responses to the Crisis in Chemicals
Responding to the crisis in chemicals in the early 1980's, Allied Chemical (U.S.) and ICI (U.K.) appoint new chairmen to revitalize each company's strategy, culture, and organization. Hennessy, an outsider with a background in managing conglomerates, has strong ideas... View Details
Keywords: Transition; Leading Change; Crisis Management; Management Style; Managerial Roles; Organizational Culture; Corporate Strategy
Bartlett, Christopher A. "Hennessy and Harvey-Jones: Two Responses to the Crisis in Chemicals." Harvard Business School Case 392-157, June 1992. (Revised June 1993.)
- November 2020
- Case
Wilderness Safaris: Responses to the COVID-19 Crisis
By: James E. Austin, Megan Epler Wood and Herman B. "Dutch" Leonard
This case is an epilogue to “Wilderness Safaris: Impact Investing and Ecotourism Conservation in Africa” (2-321-020), which ends with the emergence of the pandemic in March 2020. The final discussion area for that case can be “What should Wilderness Safari CEO Keith... View Details
Keywords: Communities; COVID-19; Ecotourism; Travel; Travel Industry; Conservation Planning; Reopening; Investor Relations; Project Strategy; Governance; Decision Making; Cash; Health Pandemics; Business and Shareholder Relations; Tourism Industry; Africa
Austin, James E., Megan Epler Wood, and Herman B. "Dutch" Leonard. "Wilderness Safaris: Responses to the COVID-19 Crisis." Harvard Business School Case 321-077, November 2020.