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Publications

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  • All HBS Web  (339)
    • News  (79)
    • Research  (178)
    • Events  (3)
    • Multimedia  (2)
  • Faculty Publications  (103)

Show Results For

  • All HBS Web  (339)
    • News  (79)
    • Research  (178)
    • Events  (3)
    • Multimedia  (2)
  • Faculty Publications  (103)
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  • 01 Dec 1998
  • News

Year 2000 Computer Problem and You: Disaster for Some, Lessons for All

function. They'll provide whatever help is currently available. As to your bank and other financial institutions, there's not much you can do - nor should you be overly concerned. Personally, I've had a problem with a credit View Details
  • 25 Aug 2022
  • News

The Exchange: The Road Ahead for Crypto

tolerant. And it reduces your need to place trust in any individual centralized institution. In bitcoin, people submit transactions to the system, just like you might tell your credit card company to send... View Details
Keywords: Jen McFarland Flint; Securities, Commodities, and Other Financial Investments; Finance
  • 01 Jun 2017
  • News

Six Receive 2017 HBS Alumni Achievement Award

100-square-foot space in Bexley, Ohio. It had a window that faced a cinder-block wall. I had a card table, a computer, and a phone that I brought from home.” Not me: “If you had asked early on if I considered myself an entrepreneur, I... View Details
  • 18 Oct 2024
  • News

My Worst Job

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell host of Skydeck. When I was in high school, I worked as a dishwasher at a steakhouse chain in upstate New York. It was not glamorous work. I would clock out covered in a... View Details
  • 01 Dec 2022
  • News

Case Study: Your Call Is Important to Us

during a key moment) has gained traction, and we’ve all had terrible call experiences at the hands of a credit card issuer, airline, or hospital. Pitch those segments on the criticality of properly handling... View Details
Keywords: Computer Systems Design and Related Services; Professional Services
  • 01 Feb 2000
  • News

Financial Services 24/7

Wingspanbank has joined with Lycos Inc. and Juno Online Services in an effort to attract more clients, and it is banking on retaining customers by offering benefits such as discounts when using a Wingspanbank credit View Details
Keywords: Susan Young
  • 26 Aug 2020
  • News

What the Climate Change Movement Can Learn from the Pandemic

users’ credit card purchases and then connects users with offsets they can buy to mitigate their footprint. Part of Pal’s motivation for building Joro was that she wanted a tool that would not only allow her... View Details
  • 01 Feb 1997
  • News

Doing It Your Way

element comes in," explains Ghosh, "with the software validating the person's credit information through electronic links with banks around the country, while at the same time protecting that card number... View Details
Keywords: Marguerite Rigoglioso (profiles by Linda Goodspeed, Elaine Gottlieb, Nancy O. Perry, and Judith A. Ross)
  • 19 Mar 2015
  • News

Walter Salmon Remembered

grocers, drug stores, and discount stores like Costco. Peter asked me (a banker) what I thought of supermarkets accepting credit cards for groceries. I said that the grocery margins (~1%) wouldn’t support... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 01 Dec 1999
  • News

A Class Act

and planned to get her money's worth." Keep those cards and letters coming! February 1, 1928 Theodore Sander, Jr., has resigned his position with Goldman, Sachs & Company and has been appointed assistant sales manager of the Royal Baking... View Details
Keywords: Nancy O. Perry
  • 01 Dec 1999
  • News

New HBS Portal Offers Alumni Just-In-Time Business Information

entitled to free library cards and access to Baker's many collections. Information is available by calling 617-495-6040. Services of special interest to alumni: Reference Assistance Baker's Business Information Services Center librarians... View Details
  • 01 Dec 1998
  • News

Managing the Business of Life

card company that was licensed to use Disney images, and for the next three years she stayed put in Paris. With the help of a nanny, Dodi says she balanced work and family quite well, settling into the French rhythm of long midday breaks... View Details
  • 01 Sep 2012
  • News

High Honors

launched Tokyo-based Rakuten, a 10,000-person company that began as an online shopping mall and now includes banking, travel, e-book, and credit card divisions. With a market capitalization of approximately... View Details
Keywords: Susan Young; Finance; Corporate, Subsidiary, and Regional Managing Offices; Management; Mining; Management, Scientific, and Technical Consulting Services; Professional Services; Miscellaneous Store Retailers; Retail Trade
  • 24 Mar 2023
  • News

Exploring Talent Markets; Aid for Turkey

the bank provided interest-free loans and postponed credit card payments. Now, ING in Turkey, with $100 million Euros donated by the ING community of banks globally, will work closely with local NGOs to... View Details
Keywords: Margie Kelley
  • 08 Sep 2016
  • News

How We Make It Work

example, learn how to make incredible black truffle lobster and asparagus risotto instead of whipping out a credit card at some nice restaurant. Play sports you’re terrible at (that she loves). Pretend you... View Details
  • 13 Feb 2019
  • News

We’re All Going to Get Hacked

It’s looking for a particular pattern, probably a credit card pattern in this case, and didn’t find it. So it keeps on, every time it finds a new pathway—it just goes down it and marches down to the next... View Details
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