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- Research (1,008)
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- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
costs of employee turnover? What are the benefits of a loyal customer base? These are questions that intrigue members of the Service Management unit. Judging from the popularity of the Service Management elective, they are questions that... View Details
Keywords: Susan Young
- 01 Apr 2001
- News
The Small Business Difference: How Smaller Companies Manage with Less
to top management in companies of five hundred or fewer employees. He then shared some of his findings. “All companies that start small, whether they grow tremendously or stay modest in size, deal with the question of how to put systems... View Details
- 30 Jan 2012
- News
Shopping Around
Europe. In an interview published in the July 24, 2011 London Sunday Times, the U.S.-born Calabrese, who taught business and marketing to high schoolers in Charles County, Maryland, before a late-1970s career change to commercial property development, View Details
- 21 Nov 2017
- News
Alumni Peer into the Future of Energy
and alumni shared their insights on the future of the energy and clean-tech sectors. “It was a chance for current students to make connections with alumni working in these industries, and find inspiration,” says Jennifer Nash, director of... View Details
- 20 Aug 2014
- News
With No Time to Lose
development and realized two things: First, without industry involvement there can’t be a treatment for ALS, because developing a single drug costs hundreds of millions of dollars. Second, that drug companies can invest billions of... View Details
Keywords: Margie Kelley
- 19 Jan 2017
- News
Finding Purpose in Profit
matter. It’s hard to imagine learning the topics better anywhere else. And it was fun going through it as a newly married couple—burning the midnight oil and reading cases together.” The two also shared a passion for outdoor recreation.... View Details
- 01 Jun 1997
- News
Entertainment Moguls Ponder the Future at HBS Conference
recent HBS conference on the media and entertainment industries. Sponsored by the HBS Entertainment and Media Club and Price Waterhouse, the March event - "A View from the Top" - brought together senior executives from several leading media and entertainment companies... View Details
Keywords: Paula Maute
- 14 Nov 2024
- News
How the Insurance Industry Can Weather the Storms
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Liberty Mutual CEO Tim Sweeney (MBA 1991) says that 2012 was the year that climate change started really showing up on the balance sheet. “This is a horrible... View Details
- 01 Dec 2019
- News
The Race Against Resistance
and new antibiotics—which are priced higher than their older counterparts to recoup development costs—have to compete for a share of that finite budget. In recent years, many large pharma companies have stopped their antibiotic research... View Details
Keywords: Lisa Scanlon Mogolov
- 01 Sep 2011
- News
Capitalism’s False Mantra
Related Links Martin discussing his book One of the most influential papers defining the role of business, “Theory of the Firm: Managerial Behavior, Agency Costs and Ownership Structure,” was coauthored in 1976 by Michael Jensen, the... View Details
- 01 Sep 2007
- News
Faculty Books
and become mere purveyors of a product, the MBA, with students treated as consumers. Moral ideals that once inspired business schools have been replaced by the view that managers are merely agents of shareholders, beholden only to the cause of View Details
- 01 Jun 1999
- News
Where Main Street Meets Wall Street
years, the mutual fund would shake up established norms of wealth creation and distribution in the United States. Indeed, it would help reshape America by uniting Wall Street and Main Street, two disparate worlds that previously had View Details
Keywords: Garry Emmons
- 01 Dec 2013
- News
Curing Health Care
Prescriptions: Free the Data! Build a Killer App Measure Health Care's Real Costs Make Medicine Personal Leverage Human Nature Integrate Preventive Care and Payment BUSH: A passionate advocate for improving health care efficiency and... View Details
- 18 Feb 2014
- News
Stick with Plan A
money. Seek investors who bring more than just money and are as complementary as possible. Listen to different points of view. Keep costs low for as long as possible, but not to the extent that you compromise the mission. Find the best... View Details
- 01 Mar 2014
- News
Clubs Hopping: A Healthy Dialogue
company, turning it into an industry leader. His insights on how he empowered his employees were really unique, and I heard many CEOs in the audience say that they wanted to start implementing some of his methods. Scott Huennekens (MBA 1991), president and CEO of... View Details
- 08 Jun 2018
- News
My First Job: Selling Shoes, Surviving Black Monday, and Shaped by Chicken Lenses
all his fault. Well, after several complaints from the customers, other staff members, I began to share with my father that I thought this manager was not doing his job. And one Friday afternoon I walked into my father's office with a... View Details
- 16 Sep 2016
- News
Gaining Ground on ALS
Bucket Challenge to support the Phase 3 trial of a promising investigational drug that is designed to slow the loss of lung function and muscle strength in patients with ALS. “Clinical trials cost tens to hundreds of millions of dollars,”... View Details
- 24 Apr 2014
- News
Positive impact that hits home
to the discussion, which she experienced as “very emotional,” Seck Mercier pointed out both myths and misconceptions. Her work in this area continues as a leader of the Islamic Society, a role that has Seck Mercier organizing mixers and functions to promote dialogue... View Details
- 01 Jun 2024
- News
Case Study: Ready for an Upgrade
that could cost a company several months of time, hundreds of millions of dollars, or both. Later, working as a product manager for a robotics and automation startup after HBS, McLemore realized that the problem wasn’t unique to the... View Details
- 01 Mar 2014
- News
Faculty Q&A: The Future of Foreign Aid
the government can actually tax and spend and build things, while lowering the cost to business of doing its work, then you've achieved a good equilibrium. At that point, a country can begin to use its own institutions to look after... View Details