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Show Results For
- All HBS Web
(2,566)
- People (8)
- News (881)
- Research (717)
- Events (3)
- Multimedia (161)
- Faculty Publications (312)
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- February 1985 (Revised May 1989)
- Case
Norton Co.: The Carbo Conversion Campaign (A)
Corey, E. Raymond, and Bobbi Carrey. "Norton Co.: The Carbo Conversion Campaign (A)." Harvard Business School Case 585-140, February 1985. (Revised May 1989.)
- November 1982
- Case
Conversion Training at New England Telephone (A)
By: D. Quinn Mills and E. Mary Lou Balbaky
Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (A)." Harvard Business School Case 383-099, November 1982.
- February 1988 (Revised May 1988)
- Background Note
Note on Debt-Equity Conversions in Latin American Countries
By: Ray A. Goldberg
Goldberg, Ray A. "Note on Debt-Equity Conversions in Latin American Countries." Harvard Business School Background Note 588-063, February 1988. (Revised May 1988.)
- October–December 2023
- Article
A Practical Guide to Conversation Research: How to Study What People Say to Each Other
By: Michael Yeomans, Katelynn Boland, Hanne K. Collins, Nicole Abi-Esber and Alison Wood Brooks
Conversation—a verbal interaction between two or more people—is a complex, pervasive, and consequential human behavior. Conversations have been studied across many academic disciplines. However, advances in recording and analysis techniques over the last decade have... View Details
Yeomans, Michael, Katelynn Boland, Hanne K. Collins, Nicole Abi-Esber, and Alison Wood Brooks. "A Practical Guide to Conversation Research: How to Study What People Say to Each Other." Advances in Methods and Practices in Psychological Science 6, no. 4 (October–December 2023).
- 2022
- Working Paper
Rethinking Explainability as a Dialogue: A Practitioner's Perspective
By: Himabindu Lakkaraju, Dylan Slack, Yuxin Chen, Chenhao Tan and Sameer Singh
As practitioners increasingly deploy machine learning models in critical domains such as healthcare, finance, and policy, it becomes vital to ensure that domain experts function effectively alongside these models. Explainability is one way to bridge the gap between... View Details
Keywords: Natural Language Conversations; AI and Machine Learning; Experience and Expertise; Interactive Communication; Business and Stakeholder Relations
Lakkaraju, Himabindu, Dylan Slack, Yuxin Chen, Chenhao Tan, and Sameer Singh. "Rethinking Explainability as a Dialogue: A Practitioner's Perspective." Working Paper, 2022.
- August 2023
- Article
Explaining Machine Learning Models with Interactive Natural Language Conversations Using TalkToModel
By: Dylan Slack, Satyapriya Krishna, Himabindu Lakkaraju and Sameer Singh
Practitioners increasingly use machine learning (ML) models, yet models have become more complex and harder to understand. To understand complex models, researchers have proposed techniques to explain model predictions. However, practitioners struggle to use... View Details
Slack, Dylan, Satyapriya Krishna, Himabindu Lakkaraju, and Sameer Singh. "Explaining Machine Learning Models with Interactive Natural Language Conversations Using TalkToModel." Nature Machine Intelligence 5, no. 8 (August 2023): 873–883.
- 2012
- Book
Talk, Inc. : How Trusted Leaders Use Conversation to Power Their Organizations
By: Boris Groysberg and Michael Slind
How can leaders make their big or growing companies feel small again? How can they recapture the "magic"--the tight strategic alignment, the high level of employee engagement--that drove and animated their organization when it was a start-up? As more and more... View Details
Keywords: Leadership; Interpersonal Communication; Organizational Culture; Social and Collaborative Networks; Spoken Communication
Groysberg, Boris, and Michael Slind. Talk, Inc. How Trusted Leaders Use Conversation to Power Their Organizations. Harvard Business Review Press, 2012.
- winter 2000
- Article
Closing the Strategic Generation Gap: A Conversation with Christopher Bartlett
By: C. A. Bartlett
Bartlett, C. A. "Closing the Strategic Generation Gap: A Conversation with Christopher Bartlett." Leader to Leader 15 (winter 2000): 27–32.
- 20 Jun 2017
- Working Paper Summaries
Conversational Peers and Idea Generation: Evidence from a Field Experiment
Keywords: by Sharique Hasan and Rembrand Koning
- 2012
- Report
Better Outcomes, Lower Costs: A Conversation with Dr. Atul Gawande
By: Mark R. Kramer
In the face of increasing health care costs and uncertainty about health care quality in the United States, community-based collective impact initiatives driven by regional funders offers a new way to improve patient outcomes at the local level. Collectively,... View Details
Keywords: Community Foundations; Health Outcomes; Health Care and Treatment; Quality; Cost Management; United States
Kramer, Mark R. "Better Outcomes, Lower Costs: A Conversation with Dr. Atul Gawande." Report, FSG, 2012.
- February 2024
- Supplement
Enhancing the Amazon Alexa Conversation with Ads: PR/FAQ Exercise
Torti, Sara McKinley. "Enhancing the Amazon Alexa Conversation with Ads: PR/FAQ Exercise." Harvard Business School Supplement 824-149, February 2024.
- June 2018
- Teaching Note
Difficult Conversations and Dealing with Challenging Situations at Work
By: Boris Groysberg and Amram Migdal
Teaching Note for HBS Nos. 416-031, 416-032, 416-033, 416-034, 416-035, and 416-036. View Details
Keywords: Communication; Communication Intention and Meaning; Human Resources; Employee Relationship Management; Management Skills; Performance; Performance Evaluation; Personal Development and Career; Relationships; Groups and Teams; Social Psychology; Attitudes; Behavior; Conflict and Resolution; Conflict Management; Emotions; Perception; Personal Characteristics; Perspective; Power and Influence; Prejudice and Bias; Reputation; Satisfaction; Trust
- December 2000
- Supplement
Thomas Weisel in Conversation with MBA Students March 29,2000
By: Thomas J. DeLong and Ashish Nanda
DeLong, Thomas J., and Ashish Nanda. "Thomas Weisel in Conversation with MBA Students March 29,2000." Harvard Business School Video Supplement 801-804, December 2000.
- June 1982
- Background Note
Note on Accounting for Foreign Exchange Translation and Conversion
Dearden, John. "Note on Accounting for Foreign Exchange Translation and Conversion." Harvard Business School Background Note 182-271, June 1982.
- April 21, 2021
- Article
The Pandemic Conversations That Leaders Need to Have Now
By: Boris Groysberg, Robin Abrahams and Katherine Connolly Baden
Groysberg, Boris, Robin Abrahams, and Katherine Connolly Baden. "The Pandemic Conversations That Leaders Need to Have Now." Harvard Business School Working Knowledge (April 21, 2021).
- February 2004
- Article
How to Have an Honest Conversation About Your Strategy
By: Michael Beer and Russell Eisenstat
Beer, Michael, and Russell Eisenstat. "How to Have an Honest Conversation About Your Strategy." Harvard Business Review 82, no. 2 (February 2004): 82–89.
- December 2015
- Case
Difficult Conversations and Dealing with Challenging Situations at Work: Managing Communication
By: Boris Groysberg and Ann Leamon
Groysberg, Boris, and Ann Leamon. "Difficult Conversations and Dealing with Challenging Situations at Work: Managing Communication." Harvard Business School Case 416-034, December 2015.
- Article
Republic N.Y.'s Bid for Green Point Holds Lessons on S&L Conversions
By: B. C. Esty
Esty, B. C. "Republic N.Y.'s Bid for Green Point Holds Lessons on S&L Conversions." American Banker (January 12, 1994), 6 and 17.
- 1980
- Other Unpublished Work
Condominium Conversion in Massachusetts: An Evaluation of its Benefits and Costs
By: Dutch Leonard, J.F. Kain and K.E. Case
- March 1995 (Revised May 1996)
- Supplement
Dennis Hightower in Conversation with MBA Students, November 21, 1994 (Supplement)
By: Ashish Nanda
Supplements Walt Disney's Dennis Hightower: Taking Charge & Dennis Hightower: Walt Disney's Transnational Manager. View Details
Keywords: Multinational Firms and Management
Nanda, Ashish. "Dennis Hightower in Conversation with MBA Students, November 21, 1994 (Supplement)." Harvard Business School Supplement 395-149, March 1995. (Revised May 1996.)