Convenience Stores - Publications - Faculty & Research

01 Oct 1996
News

Uhlmann Award Winners Focus on French Retailer

(Belarus), all members of the MBA Class of 1996 and students in Professor Ray A. Goldberg's Agribusiness Management Research elective, conducted a study of Carrefour, the French mass-market food retailing giant. Founded in 1959 by two French retailers, Carrefour... View Details

07 Dec 2015
Research & Ideas

Why Immigrant Workers Cluster in Particular Industries

questions on the business problems that affect entrepreneurs. “They can share insights about customer trends and help find workers to hire,” says Kerr. “They can say, ‘My convenience store is over here, and... View Details

Keywords: by Michael Blanding; Transportation; Beauty & Cosmetics; Retail

12 Jul 2021
News

Your Fullest Self

to hide. She began wearing wigs and extensions for the convenience and versatility they offered, not as a necessity. That experience was the seed for what inspired her to leave a secure position at Shell and launch Upgrade, an online... View Details

Keywords: venture capital; entrepreneurship; female founders

02 Jan 2018
First Look

First Look at New Research and Ideas, January 3, 2018

Convenience Stores (A) Faced with a persistent robbery problem at his convenience store company, Sean Sportun, security and loss prevention... View Details

Keywords: Sean Silverthorne

01 Apr 1997
News

Manager's Notebook

customer information. But now, conveniences such as Web browsers and "smart cards" (which today are used to store electronic money in several European markets and, in the future, could record an individual's... View Details

Keywords: Judith Ross

16 Apr 2001
Research & Ideas

Brand Power from Wedgwood to Dell: Part One

source of competitive advantage. Field's brand was built on the appealing, elegant, retail experience or encounter in a department store defined by quality goods that have Field's name on them.—Nancy F. Koehn How did he do that? He did it... View Details

Keywords: by Martha Lagace

05 Apr 2018
News

50 Years After King

April 4, 1968, when King was assassinated, and one of four black girls from a class of 100 in Washington, DC. In the days that followed, while standing outside a Rhode Island Avenue convenience store waiting... View Details

17 Mar 2015
Research & Ideas

Where Did My Shopping Mall Go?

The new book Retail Revolution: Will Your Brick-and-Mortar Store Survive? argues that traditional store-front retailing is at an inflection point, under tremendous pressure from ecommerce and the changing wants and needs of a new... View Details

Keywords: by Sean Silverthorne; Retail

02 Feb 2015
Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

habits as well, such as a growing preference for sharing items rather than owning them, and encouraging "showrooming" where shoppers visit stores only to test products—then buy them more cheaply online. The user benefits from lower cost,... View Details

Keywords: by Michael Blanding

19 Oct 2009
Research & Ideas

Why Are Web Sites So Confusing?

Do you sometimes get the feeling that Internet portals, search pages, social networks, e-commerce, and other Web sites are not necessarily designed in order to maximize user convenience and benefits? We do, too. Why—you might ask? For a... View Details

Keywords: by Andrei Hagiu & Bruno Jullien

24 Apr 2006
Research & Ideas

Managing Alignment as a Process

new product lines. The new retail stores could be located in space contiguous to existing Sport-Man stores to make for convenient cross selling opportunities with existing... View Details

Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail

23 Jul 2008
Sharpening Your Skills

Sharpening Your Skills: Balanced Scorecard in Action

at Store24 To what extent do Balanced Scorecards provide useful information for testing and validating an organization's strategy? Analyzing Balanced Scorecard data from Store24—a privately held convenience View Details

01 Oct 1997
News

William K.L. Fung

earned a Ph.D. in economics at Harvard in 1971, Fung has built Li & Fung into a multinational trading and retailing company with 36 offices in 20 countries and an annual turnover of more than $1.6 billion. In Hong Kong, where Li & Fung operates Toys 'R' Us and Circle K... View Details

Keywords: Alejandro Reyes

01 Jun 2017
News

Streamlining the Supermarket

order-fulfillment process at Amazon, which acquired the company for $775 million in 2012. Aguerrevere, who had founded a small-format grocery store chain in his native Venezuela, discussed the talk with Max Pedró (MBA 2002), his close... View Details

Keywords: Francis Storrs

Web

Cookie Information | HBS Online

The data files may be placed directly onto your computer or device by your web browser or they might be embedded in a webpage or email that you access. Cookies are small text files placed on your computer or device that store information... View Details

17 Oct 2016
HBS Case

Business Solutions That Help Cut Food Waste

As much as 40 percent of food grown in the United States for human consumption is wasted. Source: Eivaisla After decades of wasteful food practices, where perfectly good food is discarded even as poverty keeps many families hungry, solutions are starting to come... View Details

Keywords: by Dina Gerdeman; Food & Beverage

01 Jan 2002
News

Orin C. Smith (MBA '67)

others, which is much more difficult to do in developed nations." Starbucks met that challenge by creating a "third place" for the customer between home and office, increasing the size of its stores and adding enticements such as soft... View Details

01 Jun 2018
News

The Evolution of Modern Pricing Models

can go really high tech, with algorithms behind the scenes that post prices at very high frequencies, or you can go the route that we took in collaboration with Zalora, which was to approach the problem by designing the online store in... View Details

10 Mar 2015
Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

The new book Retail Revolution: Will Your Brick-and-Mortar Store Survive? lays out the thesis that traditional store-front retailing is at an inflection point, under tremendous pressure from ecommerce and the changing wants and needs of a... View Details