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Show Results For
- All HBS Web
(1,700)
- People (8)
- News (369)
- Research (348)
- Events (10)
- Multimedia (7)
- Faculty Publications (169)
- 09 Oct 2020
- Video
Mahbubur Rahman
Mahbubur Rahman recalls the challenges faced by the start-up in 1962 of what is now the large ETBL Holdings Group in Bangladesh, including how he built his first contacts with foreign firms. View Details
- Research Summary
Customer Experience Design
By: Stefan H. Thomke
Please contact Professor Thomke for the most current description of his research on simulation and R&D performance and/or copies of research articles (published and working papers). View Details
- 29 May 2015
- Blog Post
Personalized Emails Get Responses
When contacting candidates of interest, customization is required to be impactful. If you spend a few extra minutes to personalize your email, then a student is far more likely to respond. Personalization doesn't have to be over the top.... View Details
Keywords: All Industries
- Research Summary
Multimarket contact, organizational structure, and collusion
This ongoing project with Jordan Siegel investigates multimarket contact among business groups in Brazil, and whether cross-ownership among business groups enhance firms' ability to commit to collusive strategies. View Details
- 06 Mar 2012
- HBS Seminar
Lan Luo, University of Southern California, Marshall School of Business
- 21 Feb 2012
- HBS Seminar
Pedro Gardete, Stanford Graduate School of Business
- 13 Sep 2017
- Blog Post
Why We Recruit: Gorton's Seafoods
us. As a result, we have tapped into the various student groups, such as the Marketing Club, and have developed relationships with the industry contacts within Career & Professional Development. Give us your elevator pitch – what is... View Details
Keywords: Consumer Products / Retail
- 23 Jul 2001
- Research & Ideas
Looking for CEOs in All the Wrong Places
when the candidate list has been winnowed to a few individuals, the directors again return to the forefront, calling upon their many contacts to provide information about candidates' personal and professional qualifications. "There... View Details
- 18 Apr 2021
- News
Kominers’s Conundrums: Choose Your Pyramid Words Wisely
- February 2011 (Revised April 2011)
- Background Note
Note on the Reinsurance Industry
By: Robert C. Pozen and Henoch Senbetta
This note begins with an overview of reinsurance contacts - their mechanics, types and pricing. It then discusses the structure of the reinsurance industry and the impact of recent crises on this industry. View Details
Keywords: Financial Crisis; Insurance; Governing Rules, Regulations, and Reforms; Industry Structures; Insurance Industry
Pozen, Robert C., and Henoch Senbetta. "Note on the Reinsurance Industry." Harvard Business School Background Note 311-102, February 2011. (Revised April 2011.)
- September 2010 (Revised January 2012)
- Case
Emergia: Driving Profitability on Help Desk Contracts
Emergia wants to keep its customer happy with its contact center service, but the margins on the help desk contract are dangerously low. Can Miguel Neira, the COO, increase margins while preserving the customer relationship? View Details
Keywords: Customer Relationship Management; Customer Satisfaction; Profit; Job Cuts and Outsourcing; Management Analysis, Tools, and Techniques; Service Operations; Performance Capacity; Performance Evaluation; Mathematical Methods; Service Industry
Martinez Jerez, F. Asis, and Lisa Brem. "Emergia: Driving Profitability on Help Desk Contracts." Harvard Business School Case 111-048, September 2010. (Revised January 2012.)
- July 2006 (Revised February 2007)
- Case
LinkedIn (A)
By: Mikolaj Jan Piskorski
In the summer of 2005, LinkedIn, a two-year-old start-up, was choosing between two options to monetize its 5 million business people network. Members could contact each other through trusted intermediaries on the network to offer or seek jobs, consulting engagements,... View Details
Keywords: Risk and Uncertainty; Business Growth and Maturation; Internet and the Web; Social and Collaborative Networks; Business Startups; Growth and Development Strategy; Service Industry
Piskorski, Mikolaj Jan. "LinkedIn (A)." Harvard Business School Case 707-406, July 2006. (Revised February 2007.)
- 11 Jan 2016
- News
A Harvard psychologist explains the key to spotting a liar
- 21 Sep 2020
- Video
Pedro Gómez
Pedro Gómez, who founded the construction company Pedro Gómez y Cia in Colombia in 1968, discusses how he built the first shopping mall in Bogotá by visiting foreign projects and contacting an old friend to secure finance. View Details
- 11 Mar 2011
- News
Something for the weekend
- 22 Mar 2012
- News
Global Team Leaders Must Deliberately Create “Moments”
- 09 May 2016
- Blog Post
What To Know For An International Job Search
An international job search is always challenging, and it becomes increasingly hard when you are looking to move to a new country following several years of work elsewhere. It’s not an easy transition when your contacts are on one... View Details
- 08 Nov 2018
- News
How did Rakuten change in 'English official language'
- Teaching
Overview
Professor Bernstein currently teaches a second-year MBA course in Managing Human Capital (MHC). He is also the faculty chair for the Harvard Business School Online Developing Yourself as a Leader course and teaches in a variety of executive education... View Details