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  • All HBS Web  (4,980)
    • People  (42)
    • News  (1,139)
    • Research  (2,710)
    • Events  (26)
    • Multimedia  (34)
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  • November 1997
  • Background Note

Note on Knowledge Management, A

By: David A. Garvin and Artemis March
Provides an overview of knowledge management, including descriptions of knowledge management strategies, processes, organization, infrastructure, systems, and challenges. Describes the approaches at two leading consulting firms, Arthur Andersen and Ernst & Young, that... View Details
Keywords: Knowledge Management; Management Style; Management Systems; Infrastructure; Organizations; Business Strategy
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Garvin, David A., and Artemis March. "Note on Knowledge Management, A." Harvard Business School Background Note 398-031, November 1997.
  • 05 Dec 2023
  • News

Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

  • 2020
  • Working Paper

Incentive Power and Knowledge Sharing Among Employees: Evidence from the Field

By: Wei Cai, Susanna Gallani and Jee-Eun Shin
There is consensus, both in the literature and in practice, about knowledge sharing within organizations being a key determinant of success. However, organizations struggle to sustain employees’ engagement in knowledge sharing. One challenge lies in the fact that,... View Details
Keywords: Organizational Knowledge Sharing; Employee Driven Innovation; Innovation Appropriability; Contract Design; High-powered Incentives; Low-powered Incentives; Incentives; Pay-for-Performance; Rank-and-file; Employees; Knowledge Sharing; Innovation and Invention; Motivation and Incentives; Creativity; Performance
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Cai, Wei, Susanna Gallani, and Jee-Eun Shin. "Incentive Power and Knowledge Sharing Among Employees: Evidence from the Field." Harvard Business School Working Paper, No. 19-015, August 2018. (Revised April 2020.)
  • Research Summary

Leveraging Knowledge for Performance

Morten Hansen is involved in research which examines how knowledge residing in different units in a company can be leveraged to improve performance in a specific unit. He has conducted several large studies of the use of knowledge in creating competitive performance,... View Details
  • September 2002
  • Article

Situated Knowledge and Learning in Dispersed Teams

By: Deborah Sole and Amy Edmondson
Keywords: Knowledge; Learning; Groups and Teams
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Sole, Deborah, and Amy Edmondson. "Situated Knowledge and Learning in Dispersed Teams." British Journal of Management 13 (September 2002): S17–S34.

    Co-Producing Knowledge

    View a short film by the International Growth Centre describing the co-production research model Professor Ashraf is using in Zambia.

     View Details
    • 02 Mar 2020
    • News

    A Harvard sociologist explains why we confide in strangers

    • 2022
    • Article

    Is Maximising Creativity Good? The Importance of Elaboration and Internal Confidence in Producing Creative Ideas

    By: Goran Calic, Elaine Mosakowski, Nick Bontis and Sébastien Hélie
    While knowledge management researchers acknowledge that individuals transition from generation to implementation of ideas, these transitions are not fully understood. The current article focuses on idea elaboration – defined as the transition of an idea from an... View Details
    Keywords: Knowledge Management; Organizational Culture; Creativity; Cognition and Thinking; Innovation and Invention; Learning
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    Calic, Goran, Elaine Mosakowski, Nick Bontis, and Sébastien Hélie. "Is Maximising Creativity Good? The Importance of Elaboration and Internal Confidence in Producing Creative Ideas." Knowledge Management Research and Practice 20, no. 5 (2022): 776–791.
    • 12 Jun 2015
    • News

    Overcoming the Confidence Gap for Women

    • 2001
    • Working Paper

    Situated Knowledge and Learning in Dispersed Teams

    By: Deborah Sole and Amy C. Edmondson
    Citation
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    Sole, Deborah, and Amy C. Edmondson. "Situated Knowledge and Learning in Dispersed Teams." Harvard Business School Working Paper, No. 01-068, June 2001.
    • fall 2002
    • Article

    Creating Competitive Advantage in the Knowledge Economy

    By: Jay W. Lorsch and Thomas J. Tierney
    Keywords: Competitive Advantage; Knowledge; Economy
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    Lorsch, Jay W., and Thomas J. Tierney. "Creating Competitive Advantage in the Knowledge Economy." Leader to Leader Leader to Leader, no. 26 (fall 2002): 41–47.
    • 14 Apr 2003
    • Research & Ideas

    Andy Grove on the Confident Leader

    knowledge of the business is not what got you where you are. So you're less likely to have confidence in your own intuition. This is an intuitive process, because the numbers... View Details
    Keywords: by Walter Kiechel; Technology
    • 2016
    • Chapter

    Understanding Confidence: Its Roots and Role in Performance

    By: Rosabeth M. Kanter and Daniel Fox
    Keywords: Confidence; Turnarounds; Performance; Ownership; Failure
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    Kanter, Rosabeth M., and Daniel Fox. "Understanding Confidence: Its Roots and Role in Performance." Chap. 4 in Critical Mindfulness: Exploring Langerian Models, edited by Sayyed Mohsen Fatemi, 55–67. Springer, 2016.
    • 25 Mar 2008
    • Working Paper Summaries

    Incompatible Assumptions: Barriers to Producing Multidisciplinary Knowledge in Communities of Scholarship

    Keywords: by Corinne Bendersky & Kathleen L. McGinn; Education
    • May 2007
    • Article

    Location Strategies and Knowledge Spillovers

    By: Juan Alcacer and Wilbur Chung
    Given the importance of proximity for knowledge spillovers, we examine firms' location choices expecting differences in firms' strategies. Firms will locate to maximize their net spillovers as a function of locations' knowledge activity, their own capabilities, and... View Details
    Keywords: Business Strategy; Corporate Strategy; For-Profit Firms; Knowledge Management; Research and Development; Organizational Change and Adaptation; Disruptive Innovation; Five Forces Framework; Cost Management; Technology; Competition; United States
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    Alcacer, Juan, and Wilbur Chung. "Location Strategies and Knowledge Spillovers." Management Science 53, no. 5 (May 2007): 760–776.
    • 22 Oct 2008
    • Working Paper Summaries

    Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem

    Keywords: by Robert S. Huckman & Bradley R. Staats; Video Game; Web Services
    • 2008
    • Working Paper

    Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem

    By: Robert S. Huckman and Bradley R. Staats
    Prior work in organizational learning has failed to find a consistent effect of variation in experience on performance. While some studies find a positive relationship between these two variables, others find no effect or even a negative relationship. In this paper, we... View Details
    Keywords: Experience and Expertise; Learning; Knowledge Acquisition; Knowledge Use and Leverage; Organizational Culture; Performance Improvement; Groups and Teams; Familiarity; India
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    Huckman, Robert S., and Bradley R. Staats. "Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem." Harvard Business School Working Paper, No. 09-035, September 2008.
    • Article

    Multitasking While Driving: A Time Use Study of Commuting Knowledge Workers to Assess Current and Future Uses

    By: Thomaz Teodorovicz, Andrew L. Kun, Raffaella Sadun and Orit Shaer
    Commuting has enormous impact on individuals, families, organizations, and society. Advances in vehicle automation may help workers employ the time spent commuting in productive work-tasks or wellbeing activities. To achieve this goal, however, we need to develop a... View Details
    Keywords: In-vehicle User Interfaces; Time-use Study; Automated Vehicles; Knowledge Workers; Commuting
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    Teodorovicz, Thomaz, Andrew L. Kun, Raffaella Sadun, and Orit Shaer. "Multitasking While Driving: A Time Use Study of Commuting Knowledge Workers to Assess Current and Future Uses." International Journal of Human-Computer Studies 162 (June 2022).
    • 2007
    • Working Paper

    Incompatible Assumptions: Barriers to Producing Multidisciplinary Knowledge in Communities of Scholarship

    By: Corinne Bendersky and Kathleen L. McGinn
    Co-locating knowledge workers from different disciplines may be a necessary but insufficient step to generating multidisciplinary knowledge. We explore the role of assumptions underlying knowledge creation within the field of organizational studies, and investigate how... View Details
    Keywords: Knowledge Management; Knowledge Sharing; Business Processes; Groups and Teams
    Citation
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    Bendersky, Corinne, and Kathleen L. McGinn. "Incompatible Assumptions: Barriers to Producing Multidisciplinary Knowledge in Communities of Scholarship." Harvard Business School Working Paper, No. 08-044, December 2007.
    • November 2002
    • Case

    Siemens ShareNet: Building a Knowledge Network

    By: Alan D. MacCormack, Sven Volpel and Kerry Herman
    Describes the development of ShareNet, an innovative knowledge management system used by a division of Siemens. ShareNet attempts to capture the knowledge and experience of Siemen's many dispersed sales and marketing units around the globe, making it available to all.... View Details
    Keywords: Cost Management; Investment Return; Revenue; Knowledge Acquisition; Knowledge Management; Sales
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    MacCormack, Alan D., Sven Volpel, and Kerry Herman. "Siemens ShareNet: Building a Knowledge Network." Harvard Business School Case 603-036, November 2002.
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