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  • All HBS Web  (1,527)
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  • All HBS Web  (1,527)
    • People  (1)
    • News  (166)
    • Research  (1,200)
    • Events  (7)
    • Multimedia  (2)
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  • 01 Feb 2000
  • News

Financial Services 24/7

fact, in direct competition with each other. If a Bank One customer, for instance, were interested in online banking, she might visit BankOne.com and learn what services the bank provides. She could also, however, surf over to... View Details
Keywords: Susan Young
  • 06 Dec 2021
  • News

What's the Word?

She·sesh·un (noun) Ly·ing flat (verb) Post·cook·ie (adj.) Bi·o·rev·o·loo·shun (noun) Dig·i·tul no·mad (noun) Di·ver·si·ty wa·shing (verb) Meem Stock (noun) When the price of supposedly “dull” stocks like BlackBerry and GameStop hit the... View Details
Keywords: Julia Hanna; illustrations by Martha Rich; Manufacturing; Finance; News, Library, Internet, and Other Services; Information
  • 01 Oct 1998
  • News

Supplying Demand

a "warehouse club" store. Although it didn't have the item he wanted, Stemberg was struck by the store's low prices on office products. "I began thinking," he recalls, "why not start up a kind of Toys 'R' Us for office supplies?" Thanks... View Details
Keywords: Paul Michelman
  • 25 Feb 2020
  • News

Profits and Purpose

students have a 35- or 40-year career in front of them, and we have a duty to prepare them for the competitive landscape in their careers. My hypothesis is that it is going to be a very different world, where natural capital and social... View Details
Keywords: Jen McFarland Flint
  • 01 Dec 2020
  • News

New News

co-CEO of the New Paper, and Sur, founder and CEO of the Juggernaut, leading a new venture in an intensely competitive environment has been the best sort of challenge, calling on every one of their MBA skills. On November 3 they talked to... View Details
Keywords: entrepreneuship; digital media; startups; news; business models; young alumni; News, Library, Internet, and Other Services; Information
  • 25 Feb 2020
  • News

How Artificial Intelligence is Changing Business

are restructuring the economy and changing the nature of competitive advantage.” “The computer scientists and engineers developing AI don’t necessarily speak the language of business,” Lakhani adds. “HBS is training leaders to be fluent... View Details
Keywords: Susan Young
  • 10 Mar 2021
  • News

Vision: A Unicorn Evolves

market fit.” In the beginning, Outreach didn’t have a pricing model: “We just kept upping the price, and people kept paying.” Yet the software, while powerful, was unstable. The team had built it quickly and on a budget, because... View Details
Keywords: April White; entrepreneurship; technology; startups; leadership
  • 28 May 2019
  • News

Cure All

of competition and the quality of management practices adopted in hospitals. LD: There’s also quite a lot of research demonstrating that hospital consolidation causally leads to higher prices without any... View Details
Keywords: Hospitals; Health, Social Assistance
  • 01 Dec 1997
  • News

Merton's Economics Research Wins Nobel Prize

their own assessments of his contributions to the field. Andre F. Perold, Sylvan C. Coleman Professor of Financial Management and chair of the School's Finance unit, noted, "Bob has pioneered the use of sophisticated stochastic calculus for View Details
  • 01 Mar 2004
  • News

Reforming Company Boards

taken to achieve them, and there was a need for new and practical solutions to improve governance and increase accountability. How can you tell when a company is playing the “share price game”? The biggest warning sign is when companies... View Details
Keywords: Corporate Services
  • 03 May 2013
  • News

Looking Through Glass, Historically

Westmoreland had a low break-even point. It needed margin then—not volume; and so, prices were increased. Although this was an unsound business decision, the records show my grandfather had kept his prices... View Details
Keywords: Visual arts; crafts; glass making; Miscellaneous Manufacturing; Manufacturing
  • 01 Mar 2004
  • News

Toy Story

developers that couldn’t play by the discounters’ strict rules had fewer sales channels. With all the fun that toys bring to kids, the business is characterized by copycats, empty piggy banks, and aggressive competition that might make a... View Details
Keywords: Susan Young; toys; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 01 Feb 1997
  • News

Leading the Way In Negotiation and Decision Making

real-life scenarios. These simulations build from the simple - two parties negotiating a one-shot price deal for headlamps - to the complex-- many parties in a long-term relationship seeking agreement on the myriad issues involved in a... View Details
Keywords: Judith A. Ross
  • 01 Sep 2009
  • News

E Ink’s Wild Ride

race to win new customers and e-reader converts. It will make the company a truly global entity, bringing it closer to its customers in Asia. And the acquisition will simplify the supply chain, driving down costs (the Kindle DX, introduced in June, comes with a $489... View Details
Keywords: Julia Hanna; e-books; e-reading; News, Library, Internet, and Other Services; Information; Computer and Electronic Product Manufacturing; Manufacturing
  • 01 Jun 2008
  • News

Alumni Books

implicit in the book’s title, the authors interviewed more than forty CEOs from both industry and the nonprofit sector, studied what successful managers do right, and drew on their own years of experience at Bain. They came up with four principles: costs and View Details
Keywords: Management
  • 06 Dec 2021
  • News

Action Plan: Whole Sale

of Walmart’s beauty business. Balbale was a vice president at the Vitamin Shoppe in the mid-2010s when he saw Amazon and startup e-tailers moving into the wellness category. The competition inspired him to transition into the e-commerce... View Details
Keywords: April White; ecommerce; bricks and mortar; marketing; beauty
  • 01 Mar 2005
  • News

Answering the Call

worker-management culture. However, the company was best known for its compensation system, paying its workers on a piecework basis, coupled with bonuses based on company revenues. Although this often resulted in average annual pay for Lincoln workers that was more... View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 2024
  • News

Decoding the Promise and Perils of Generative AI

included the owner of a low-performing milk-selling business who was focused on business expansion and the owner of a high-performing fast-food restaurant who wanted to differentiate it in a competitive environment. In their working... View Details
Keywords: April White
  • 01 Mar 2019
  • News

The One That Got Away

delivery business in a number of countries, including the UK, France, Italy, Brazil, and Canada. It went public in 2014, became a FTSE-100 company in 2017, and is currently worth $5 billion. That’s the price of an incorrect answer to... View Details
  • 01 Mar 2014
  • News

Case Study: Gazelle's New Predators

Illustration by Istvan Banyai Since 2006, Gazelle has offered consumers an answer to the question of what to do with their old electronic devices when they upgrade: Sell them to us. Customers can go to Gazelle's website; get a price for... View Details
Keywords: ecommerce; Kathy Korman Frey; Telecommunications; Information; News, Library, Internet, and Other Services; Information; Retail Trade
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